Your prices are competitive. Ordering was easy. Delivery was on time. Nice delivery men. Only thing, why couldn’t they take the garbage , box, away! Overall a good experience!
L'azienda ha risposto
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Excellent service. Which other store offers free delivery, free installation, free removal of old machines, and free replacement hoses?! The displays in CAS were easy to get round and we weren’t pres... Leggi di più
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It was a very great experience. Client service was just “wow!” and having Arwyn at the phone was very useful! Thank you for the great service! Canadian great standard!
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Sara was amazing. I purchased a new washer and gas dryer set from CAS. Nobody hounded me or followed me around the store. I knew what I wanted and Sara helped me get it. She was patient and answer... Leggi di più
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Dettagli dell'azienda
Informazioni su Canadian Appliance Source - Calgary South
Scritti dall'azienda
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Informazioni di contatto
9250 Macleod Trail SE, Unit 4, T2J0P5, Calgary, AB, Canada
- 4034569681
4,7
Eccellente
2K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A Spécial thanks to Paz for His help…
A Spécial thanks to Paz for His help resolving my situation, great service🙂
8 settembre 2026
Non scritta su invito
Risposta di Canadian Appliance Source - Calgary South
Hi Ray,
We're so glad to hear that our team was able to provide you with excellent service and resolve your situation. We truly appreciate your kind words.
CAS
Salesman was friendly and knowledgeable…
Salesman was friendly and knowledgeable and patient. Delivery Guys were fast and did everything right.
4 settembre 2026
Risposta di Canadian Appliance Source - Calgary South
Hi Vic,
We are so pleased to hear that our salesperson was friendly, knowledgeable, and patient, and that our delivery team was fast and efficient. We truly appreciate your business!
CAS
Everything happened when it was…
Everything happened when it was supposed to and communication was great.
The delivery information and option for tracking was excellent.
Tge delivery guys were awesome.
3 settembre 2026
Risposta di Canadian Appliance Source - Calgary South
Hi Rick,
Thank you for your wonderful review! We're so pleased to hear that everything went smoothly, communication was great, and our delivery tracking was excellent. We're especially delighted that our delivery team was awesome.
CAS
Your prices are competitive
Your prices are competitive. Ordering was easy. Delivery was on time. Nice delivery men.
Only thing, why couldn’t they take the garbage , box, away! Overall a good experience!
2 settembre 2026
Risposta di Canadian Appliance Source - Calgary South
Hi Helen,
Thank you for your wonderful review! We're so pleased to hear that you found our prices competitive, ordering easy, and delivery on time, with nice delivery men. We appreciate your feedback regarding the removal of packaging and will certainly consider it. We're glad that overall, you had a good experience!
CAS
It was a very great experience
It was a very great experience. Client service was just “wow!” and having Arwyn at the phone was very useful! Thank you for the great service! Canadian great standard!
5 settembre 2026
Non scritta su invito
Risposta di Canadian Appliance Source - Calgary South
Hi Solange,
Thank you for your wonderful feedback! We're so pleased to hear that your experience was great and that our client service was exceptional. We truly appreciate your kind words about our team member and our Canadian standards.
CAS
Risposta di Canadian Appliance Source - Calgary South
Hi Claude,
Thank you for your kind words! We're delighted to hear that our salesperson was knowledgeable and helpful. We truly appreciate your business and look forward to serving you again.
CAS
The commitment of your sales and…
The commitment of your sales and delivery staff. Especially when discussing what can and cannot be done.
30 agosto 2026
We would gave given 5 star but our…
We would gave given 5 star but our screen door was broken when the new fridge was delivered
28 agosto 2026
Risposta di Canadian Appliance Source - Calgary South
Hi,
We appreciate your positive feedback! We're delighted to hear that our team was polite, answered your questions, and provided efficient service.
CAS
Risposta di Canadian Appliance Source - Calgary South
Hi Tim,
We're so pleased to hear that our staff was great and that your delivery was on time, making for a pleasant experience! Thank you for your wonderful feedback.
CAS
No problems
25 agosto 2026
Risposta di Canadian Appliance Source - Calgary South
Hi Joseph,
Thank you for choosing CAS! We truly appreciate your business and are glad everything went smoothly. We look forward to serving you again in the future, and we’d be grateful if you shared CAS with your family and friends!
CAS
Product was as expected and the sales…
Product was as expected and the sales staff were professional and courteous.
18 agosto 2026
Risposta di Canadian Appliance Source - Calgary South
Hi,
Thank you for your wonderful review! We're so pleased to hear that the product met your expectations and that our sales staff were professional and courteous. We truly appreciate your business!
CAS
Risposta di Canadian Appliance Source - Calgary South
Hi Larry,
We're so pleased to hear that your ordering experience was easy, that our team was responsive, and that your delivery was quick! Thank you for your positive feedback.
CAS
Excellent customer service
Excellent customer service. The service was quick and clear, and PAZ was able to speak to me in French. I recommend the company!I bought my refrigerator on Friday and I'm getting it on Monday!
28 agosto 2026
Non scritta su invito
Risposta di Canadian Appliance Source - Calgary South
Hi Kim,
We're so pleased to hear about your excellent experience with our customer service and that our team member was able to assist you in French. It's wonderful that your service was quick and clear, and that you're receiving your refrigerator so soon! We truly appreciate your recommendation.
CAS
Sara gave us excellent advice
Sara gave us excellent advice. The delivery was on time and very professional and careful.
21 agosto 2026
Risposta di Canadian Appliance Source - Calgary South
Hi Susan,
We are so pleased to hear that you received excellent advice and that your delivery was on time, professional, and careful. We truly appreciate your business!
CAS
Sales person knowledgeable
Sales person knowledgeable. Prompt delivery and installation.
22 agosto 2026
Risposta di Canadian Appliance Source - Calgary South
Hi Robbyn,
We're delighted to hear that our salesperson was knowledgeable and that your delivery and installation were prompt. Thank you for your positive feedback!
CAS
I always order from these guys
I always order from these guys! So attentive. Quick sale, great to deal with. Great delivery service, can track in real time. They are my go to.
21 agosto 2026
Risposta di Canadian Appliance Source - Calgary South
Hi Andrea,
Thank you for your wonderful review! We're so pleased to hear that you find our team attentive, our sales quick, and our delivery service great with real-time tracking. We truly appreciate you making us your go-to!
CAS
It was very quick and smooth delivery……
It was very quick and smooth delivery… Thanks to Mr. Gary Gill for his help during this process
14 agosto 2026
Risposta di Canadian Appliance Source - Calgary South
Hi Subhadarshinee,
We are so pleased to hear that your delivery was quick and smooth. We truly appreciate your business!
CAS
Had a large selection of the type of…
Had a large selection of the type of fridge we were shopping for, had the model we selected in stock and at our budgeted price, quick free delivery and it arrived as promised.
14 agosto 2026
Risposta di Canadian Appliance Source - Calgary South
Hi Matt,
We're so pleased to hear you found a wide selection and the perfect fridge at your budgeted price. It's wonderful that the delivery was quick, free, and arrived as promised. We truly appreciate your business!
CAS
Dev answered all our questions and made…
Dev answered all our questions and made it easy to make our purchases.
19 luglio 2026
Risposta di Canadian Appliance Source - Calgary South
Hi Pat,
We are so pleased to hear that Dev made your purchasing experience easy and answered all your questions. We truly appreciate your business!
CAS
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