Canadian Appliance Source - CalgaryRecensioni 

2656
TrustScore 4.5 su 5

4,6

2777, 23 Ave. NE, Unit 11, T1Y7L6 Calgary, AB, CA


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Range available for same week delivery, did not have to back order. Price competitive. Delivery made when scheduled. Gas fitter attended for hook up when scheduled. Delivery people worked carefull... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Cory seemed to know his products and had a handle on things which is important when buying an expensive product sight unseen. He was quick to reply and very professional. The delivery team did a go... Leggi di più

Valutata 5 stelle su 5

My experience was very good. The web site is very good at presenting exactly what I was buying. The sales department answered on the first ring. I spoke with Samit a real person who helped me through... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole process of buying big appliances was made exceptionally easy. We came in to look at washers and dryers but this was the first of many stores we were visiting on this day. After going to seve... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di elettrodomestici

Informazioni su Canadian Appliance Source - Calgary

Scritti dall'azienda

Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.

Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.

Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.

A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.

Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.


Informazioni di contatto

  • 2777, 23 Ave. NE, Unit 11, T1Y7L6, Calgary, AB, Canada

  • 4034562447

4,6

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(2656)

5701 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Disabled? Need a large appliance ?

My experience was very good. The web site is very good at presenting exactly what I was buying. The sales department answered on the first ring. I spoke with Samit a real person who helped me through the entire process most excellently. I am disabled and going to the store was very difficult. Samit made it not necessary at all. Even the payment process was secure and easy. The whole process took 20 mins. Samit was a good match for this customer. On the phone we worked well together and I got my appliances brought to my home in 3 days. The delivery people were very experienced and were in my home for 15 mins. They also took my old appliance with them. I will definitely purchase my next large appliance from this store or web site. I will ask for Samit too. Thank you CAS

24 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Daniel,

Thank you for your thoughtful review and for choosing CAS! We're so pleased to hear Samit was able to make the entire process simple, accessible, and efficient for you from start to finish. We're also glad the website, payment process, and delivery service all met your expectations. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends!

CAS

Valutata 5 stelle su 5

Friendly

Friendly, professional service, meeting all expectations

27 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Gerry,

We appreciate your positive feedback and are so glad to hear that our friendly, professional service met all your expectations. We look forward to serving you again!

CAS

Valutata 4 stelle su 5

Professional service

Cory seemed to know his products and had a handle on things which is important when buying an expensive product sight unseen. He was quick to reply and very professional.
The delivery team did a good job on the installation and kept me posted as to their arrival time.

19 giugno 2026
Valutata 1 stelle su 5

The installation was not impressed at…

The installation was not impressed at all. The dishwasher leaks as soon as the technician left. I lost faith on CAS as the contractor is not trust worthy. My first experience in 2022 was already poor when I purchased my Whirlpool fridge. The sales did not explain to me that the fridge does not have smudge free feature. I give CAS another chance since Yvonne Wang explained the features in detail. With the installation experience, I’m afraid I will not come back

24 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Dear Dora Yan,

Thank you for taking the time to share your feedback with us.

We are sorry to hear about the post-installation issues you are experiencing with your dishwasher.

Please be advised that installations are not performed by CAS, but by a third-party installation company.

While CAS collects the installation fees upfront to streamline the process, the service itself is managed independently.

We suggest reaching out to the installation company directly to address these concerns.

Alternatively, you may contact our aftersales team at Aftersales@canadianappliancesource.ca for further assistance.

Sincerely,
CAS

Valutata 5 stelle su 5

Good service rep

Good service rep, good delivery people
Fine products so far

23 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Ron,

Thank you for your review! We’re glad to hear you were happy with our service representative, delivery team, and the products so far. We truly appreciate your business with CAS and look forward to serving you again. Please don’t hesitate to recommend CAS to your family and friends!

CAS

Valutata 5 stelle su 5

Duel fuel range

Range available for same week delivery, did not have to back order.
Price competitive.
Delivery made when scheduled.
Gas fitter attended for hook up when scheduled.
Delivery people worked carefully to remove old range and bring in new range.

19 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Rod,

Thank you for your detailed feedback! We’re glad the range was available quickly, competitively priced, and that both delivery and installation services were completed as scheduled. It’s great to hear our team handled the removal and installation carefully and professionally. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!

CAS

Valutata 5 stelle su 5

It was Sunday when we went to the store…

It was Sunday when we went to the store and we're able to finish the transaction the same day successfully and got the product delivered the next day.

15 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Isidro,

Thank you for your great review! We’re happy to hear your purchase was completed the same day and delivered the very next day—fast and smooth service all around. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!

CAS

Valutata 5 stelle su 5

Courteous

Courteous, professional sales and service for our three new appliances recently. Delivery communication was timely.
Thank you
Will Travis

21 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Will,

We are so glad to hear you had such a positive experience with our sales, service, and delivery teams for your new appliances. We truly appreciate your kind words and feedback!

CAS

Valutata 5 stelle su 5

The salesman was polite

The salesman was polite, showed us the different types of dish washers and was NOT PUSHING us to make a selecting

5 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi,

Thank you for your feedback! We're glad to hear that our salesperson took the time to show you the different dishwasher options and provided a comfortable, no-pressure experience. We truly appreciate your business and look forward to helping you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to family and friends.

CAS

Valutata 5 stelle su 5

The whole process of buying big…

The whole process of buying big appliances was made exceptionally easy. We came in to look at washers and dryers but this was the first of many stores we were visiting on this day. After going to several different shops I called CAS and was able to finalize my purchases over the phone. Delivery was quick and efficient. After testing everything to make sure it was working properly they even took away my old appliances. I would highly recommend them and they had the best price in town, I know because I went elsewhere!

3 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Darlene,

Thank you for your detailed review! We're glad the entire process—from in-store browsing to phone ordering and delivery—was smooth and convenient for you. It's great to hear our team was able to offer good value, efficient service, and take care of your old appliances as well. We truly appreciate your business and thank you for choosing CAS. We look forward to serving you again, and we’d be grateful if you recommended us to your family and friends!

CAS

Valutata 5 stelle su 5

Pleasant experience.

As a first timer dealing with your website, I found all the specs I needed to properly size up what fit in our space. Depth was what I was more concerned about. I didn't want the stove sticking out too far. As for the delivery staff, they were very polite, didn't scratch the floor.

11 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Rich,

Thank you for your great review! We're happy to hear the website helped you find the right fit for your space and that our delivery team was polite and careful in your home. We truly appreciate your business and thank you for choosing CAS. We look forward to serving you again, and we’d be grateful if you shared your experience with family and friends!

CAS

Valutata 5 stelle su 5

Service is great as always!

Service is great as always!

10 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Michael,

We're glad to hear our service consistently meets your expectations. Thank you for your continued support.

CAS

Valutata 5 stelle su 5

This is my 2nd purchase with Yvonne she…

This is my 2nd purchase with Yvonne she was a great help again, easy to deal with and you guys always have stock.
Great delivery team, they were efficient and quick.

Will be buying from the north location again

3 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Colton,

Thank you for your continued support and for choosing CAS again! We're glad Yvonne was able to assist you once more and make your experience easy and smooth. It's great to hear our delivery team provided efficient service as well. We truly appreciate your business and look forward to seeing you again at the North location. Please feel free to recommend CAS to your family and friends!

CAS

Valutata 5 stelle su 5

From sales to delivery a great team…

From sales to delivery a great team effort and wonderful service. I am now a repeat customer for a reason.

9 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Mike,

Thank you for your kind feedback and for being a repeat CAS customer! We're glad to hear you experienced great service from sales through to delivery and that our team continues to meet your expectations. We truly appreciate your continued business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!

CAS

Valutata 5 stelle su 5

The sales agent was great to work with…

The sales agent was great to work with on negotiating a price for our purchase. The delivery crew were great fast and efficient.

7 giugno 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Ward,

Thank you for your review and for choosing CAS! We're glad to hear our sales team was able to help you with your purchase and that the delivery crew provided fast and efficient service. We truly appreciate your business, look forward to serving you again, and would be grateful if you recommended CAS to your family and friends.

CAS

Valutata 5 stelle su 5

The salesperson Yvonne Wang was great…

The salesperson Yvonne Wang was great to deal with, installers did a good job

31 maggio 2026
Logo di Canadian Appliance Source - Calgary

Risposta di Canadian Appliance Source - Calgary

Hi Kevin,

Thank you for choosing CAS! We’re happy to hear that Yvonne Wang provided great service and that the installers did a good job. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!

CAS

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