Easy to do! So many lovely choices where I get to wear a dress for a lovely occasion at the fraction of the cost I’d spend on buying a dress which isn’t as nice for it to sit gathering dust in my ward... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The app is well maintained, the rival company Hurr has lots of glitches, not user friendly and takes about a week or longer to reply when needing customer support. By Rotation is perfect for everyone... Leggi di più
The app is easy to navigate and the review process is quick however could be improved by offering more delivery options such as inpost locker. I also find that unless you pay to boost posts they don’t... Leggi di più
The rental itself was wonderful, but byrotation’s help response time was appalling. I rented a dress to try on and then suddenly I needed three reviews in order to rent it (or anything of similar valu... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The UK's leading peer-to-peer fashion rental app. Hire luxury designer clothes and accessories from top brands in London and the UK.
Informazioni di contatto
3 Chandos St, W1G 9DH, London, Regno Unito
- hello@byrotation.com
- www.byrotation.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent service and will definitely…
Excellent service and will definitely use again, thank you!

Risposta di BYROTATION
Fabulous day at Ascot
It was my first time renting so really enjoyed the experience of the process. I got to wear a designer dress and feel fabulous in it. Thank you By Rotation. I love the idea and can’t wait for my next outing

Risposta di BYROTATION
Helping gain small income from this…
Helping gain small income from this app. There was an issue once with the delivery, but the customer service was very fast and helpful. Got 5 times my item been rented out but there is no problem at all with the item condition.

Risposta di BYROTATION
AVOID AT ALL COSTS
AVOID AT ALL COSTS. I had a very bad experience with the lender Oliviakchalmers. The dress wasn't sent, and communication was AWFUL. After requesting a refund, By Rotation cancelled the order, their policy doesn't allow reviews after refunds. This means lenders like Oliviakchalmers have misleading 5 star reviews. Be cautious when borrowing from them!
Let me know if you'd like any changes!

Risposta di BYROTATION
Brilliant experience renting out a…
Brilliant experience renting out a blouse I’d worn at my wedding. It’s no longer stocked by the designer so I hope I can help plenty of brides who might want to wear it.

Risposta di BYROTATION
By rotation is super easy to use for…
By rotation is super easy to use for renting clothing. It’s a great way to make some money on the side of work or study!

Risposta di BYROTATION
First time using a hire service and…
First time using a hire service and would definitely do it again

Risposta di BYROTATION
Brilliant app and experience!
All went very smoothly and there was so much to choose from. I will definitely use ByRotation again to hire dresses for future events!

Risposta di BYROTATION
The app is really easy to use
The app is really easy to use. It was so easy to apply for a rental. The lady who rented me the dress sent it next day delivery. It was too easy!

Risposta di BYROTATION
Shocking customer service experience , hacked on their app
I uploaded one garment on the by rotation app and was messaged directly by another customer about her order , I then received an email to confirm the order. I am a new customer and cannot recommend this app to anyone as it is not secure. The whole incident was a scam that I reported immediately to the business who took 5 working days to offer what they think was a resolution. I even messaged their CEO who cannot be bothered replying to customers. The customer service is poor and robotic , reusing the same standards replies copy and paste and blame the customer and took no ownership whatsoever and offered nothing. Beware the app is not safe and looks like their systems is hacked very easily.

Risposta di BYROTATION
Easy uploading and fabulous selection…
Easy uploading and fabulous selection of items to rent ! Can’t wait to start earning

Risposta di BYROTATION
Not great
Not great. I reached out to the support team after one of my items came back damaged, I never received a reply to my email and no support was given. I give 3 stars because the rest of my experience with this app has been great and I have enjoyed both renting beautiful pieces and being able to share my wardrobe with others.

Risposta di BYROTATION
Lender couldn’t find dress I had…
Lender couldn’t find dress I had ordered for my daughters wedding, sent a smaller size and different colour - neither were suitable. Both were extremely poor quality I would suggest over cleaned with snags on the front. Communication was poor and a partial refund given. Disappointed is an understatement

Risposta di BYROTATION
Excellent platform which encourages…
Excellent platform which encourages sharing of great outfits. Easy to navigate and great that it enables sales too! Also gives me great outfit inspo for a special event

Risposta di BYROTATION
Great experience
Great experience. Able to enjoy luxury items and not pay the high price. Much more sustainable approach to fashion. Especially for special occasions

Risposta di BYROTATION
Always feel like a princess whenever I…
Always feel like a princess whenever I rent!

Risposta di BYROTATION
Horrible – didn't receive item
Dress is meant to arrive today, no contact from lender.
Don't know what is going on, but it seems like the app should be better at reminding you that the dress has or hasn't been shipped. Leaving for a wedding on Saturday, will need to go out and buy some random dress now??

Risposta di BYROTATION
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