Buzz Supplies Ltd Recensioni 

2529
TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

Spotted item on line. Tried to order but had an issue so made a call and was dealt with promptly and efficiently. Had a call back re delivery and installation. Item delivered on time and delivery peop... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I found Buzz on a search engine after looking for 6 viterous rice bowls. Well priced so placed my order. A few days later it was dispatched and I received tracking updates. Arrived as expected excep... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Bought a Thermapen digital thermometer from Buzz; very good quality and excellent price. Easy to understand and use and, judging by the results, seems to be accurate. Arrived well packed and undamaged... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The ideal combination Literally unbeatable prices for some excellent quality glassware. Then delivered in high standard packaging, on time, and without any drama. Really couldn’t ask for much more.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di forniture per ristoranti

Informazioni fornite da varie fonti esterne

Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(2529)

411 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Service and Support

It was great to be able to just talk to someone and get the right product for us. We purchased a commercial dishwasher at a price a lot lower than the models official website. It arrived well packaged and in time for us to get going quickly. Excellent service!

14 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Martin
Good morning
Many thanks for confirming your order was deliveries quickly and our prices and service were excellent.
Kind regards

Valutata 2 stelle su 5

Delayed delivery and incorrect order.....

This was my first order with Buzz after being forwarded their details by a friend. The order was late arriving and missed the event I needed the items for and when it did arrive one item was incorrect. I received a prompt response from them after notifying them of the error however I was offered a refund and no offer of the correct item being dispatched.
I am about to kit out a kitchen in community facility and this experience hasn't given me any confidence that Buzz are the suppliers that can be relied upon.

20 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Linda
Good morning
Please accept our apologies for the delay with your order. I can confirm that if the product was delayed we would offer the refund so that you do not have to wait further.
We do try to replace the order if incorrectly sent.
Kind regards

Valutata 5 stelle su 5

Best price, quick delivery

Had the product I needed at the best price I could find. The order process was straightforward and the items were delivered next day.

16 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Trev
Good morning
Many thanks for your review and confirming the order process and prices were good.
Kind regards

Valutata 4 stelle su 5

Recently had to return some items to…

Recently had to return some items to Buzz Catering, I dealt with a very helpful woman called Jo Elliot who arranged and organised whole process!
It was easy with no stress.
Well Done Jo

13 aprile 2026
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Risposta di Buzz Supplies Ltd

Hi
Good morning
Many thanks for your review and confirming the return process was easy.
Kind regards

Valutata 5 stelle su 5

Very happy customer

Straight forward ordering process and cutlery arrived quickly and as expected. Excellent price.
Very happy customer.

21 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Pam
Good morning
Many thanks for your review pleased you are happy.
Kind regards

Valutata 5 stelle su 5

Super products

Super products, beautifully packed and delivered in a timely fashion, what more do you need.
I would definitely recommend this company, thanks

21 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Stu
Good morning
Many thanks for your review.
Kind regards

Valutata 3 stelle su 5

its okay easy to order but a bit slow…

its okay easy to order but a bit slow on deliveries

14 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Julie
Good morning
Many thanks for your review please accept our apologies of there has been any delay's with your order.
Kind regards

Valutata 5 stelle su 5

Great experience with Buzz Supplies

Great experience with Buzz Supplies. Firstly they have a great range of affordable products. Ordering was a smooth process, was offered free delivery and it came speedy. I ordered again. One of their items were out of stock, gave them a ring and they accurately told me when it’ll be in stock. They accidentally gave me the wrong item. I emailed them, they responded very quickly. Cut out the time of sending the item back and sent me the correct item. Now this is by far the best customer experience I’ve received. From online shopping, on call and over email. They have earned themselves a loyal customer. Special thanks to Lucy !

15 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi
Good morning
Many thanks for your review and please accept our apologies for the incorrect delivery but thank you for confirm this was dealt with quickly.
Look forward to your continued business.
Kind regards

Valutata 5 stelle su 5

Great tea pots

Ordered a selection of tea pots, easy to order, great price, fast delivery.

14 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Anne
Good morning
Many thanks for your review.
Kind regards

Valutata 1 stelle su 5

Delays in dispatching

Delays in dispatching, delays delivering by dhl after dispatching. 10 days after ordering and three phone calls to customer service I’m still waiting for my item.

9 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Vladimir
Good morning
Please accept our apologies for the delay with your order, if you email sales@buzzsupplies.co.uk with your order number we can investigate this further for you.
Kind regards

Valutata 5 stelle su 5

Very well packaged up and arrived…

Very well packaged up and arrived promptly. Unfortunately I ordered the wrong size of knife so am giving it away to the hostess I am having dinner with
tonight !

16 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Christine
Good morning
Many thanks for your review and confirming arrived promptly.
Kind regards

Valutata 5 stelle su 5

Good Online Retailer

Easy online transaction and good prices with relatively quick delivery to a remote part of the West of Scotland.

15 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi
Good morning
Many thanks for your review pleased to hear the transaction and prices are good.
Kind regards

Valutata 5 stelle su 5

Excellent service

Excellent service. Needed to replace some dinner knives from a cutlery set. Easy to order and fast despatch and delivery. Thank you Buzz.

11 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Jill
Good morning
Many thanks for confirming your order was easy and fast.
Kind regards

Valutata 4 stelle su 5

Great products

Great products, just a little disappointed in delivery time / updates. Would order from them again.

18 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Karen
Good morning
Many thanks for confirming the products are great and please accept our apologies for any delay's.
Kind regards

Valutata 1 stelle su 5

Incorrect lead times… arrogant customer services

Ordered items on a Saturday with a 3-5 day delivery lead time. Called to check on status to be told estimated delivery is 9 days after order. They also stated the 3-5 days quoted are actually business days. If that is the case - just state that on your lead times! Arrogant customer services. Take it or leave it attitude. If I could leave zero stars I would.

15 aprile 2026
Non scritta su invito
Logo di Buzz Supplies Ltd

Risposta di Buzz Supplies Ltd

Hi
Good morning
Please accept our apologies with the delay of your order, I can confirm that if you place your order online it will state a estimated delivery date before you go to the checkout, but again please accept our apologies if this was delayed further.
Kind regards

Valutata 1 stelle su 5

So disappointed with this company

So disappointed with this company
I ordered a six pack of cups. Still hadn’t received an email a week after ordering to say they had been posted. So I emailed the company who said sorry an issue with supplies however I did get an email that same afternoon saying your parcel has been sent out, may be a coincidence.
I received the cups few days later damaged exterior box and broken cup inside. I took a photo and emailed to the company. Their response was we cannot send you another cup as we can’t split orders so I wouldn’t have a full set now and they would return the money for one cup.
Cups are nice enough but service was very bad.

13 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Paul
Good morning
Please accept our apologies for the delay and damaged delivery. Unfortunately we cannot split the boxes that they are supplied in from the manufacturer. If you have any for issues please email sales@buzzsupplies.co.uk and we can investigate for you.
Kind regards

Valutata 5 stelle su 5

Exactly what i was looking for at an…

Exactly what i was looking for at an affordable price. Delivered within a few days of ordering. Very happy with the plates I purchased.

13 aprile 2026
Non scritta su invito
Logo di Buzz Supplies Ltd

Risposta di Buzz Supplies Ltd

Hi Andrew
Good morning
Many thanks for your review and happy you are pleased with your purchase.
Kind regards

Valutata 1 stelle su 5

The item i ordered was sent to the…

The item i ordered was sent to the wrong address an empty shop but the delivery driver somehow got a signature when I rang i was told someone would get back to me still waiting not very good service
They sent out a replacement within 3 days much better service

13 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Laurie
Good morning
Please accept our apologies for the delivery to the incorrect address I can confirm replacements have been sent.
Kind regards

Valutata 5 stelle su 5

Great price ordered a fryer and was…

Great price ordered a fryer and was delivered the next day easy website it was quick easy and simple

10 aprile 2026
Non scritta su invito
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Risposta di Buzz Supplies Ltd

Hi Charlotte
Good morning
Pleased your order was quick and at a great price.
Kind regards

Valutata 3 stelle su 5

Disappointing delivery time and communication

I placed an order on 31st March based on next day delivery, as advertised on the website, and paid £24.99 for shipping on that basis.

The order did not arrive until 13th April. Having received no tracking information but instead, an automated email asking me to leave a review before the order had even arrived, I sent a follow-up enquiry. I received no reply.

The items did eventually arrive, but the delay and lack of communication fell well below expectations, particularly given the premium delivery charge.

13 aprile 2026
Non scritta su invito
Logo di Buzz Supplies Ltd

Risposta di Buzz Supplies Ltd

Hi
Good morning
Please accept our apologies for the delay if you email sales@buzzsupplies.co.uk with your order number we can investigate the reason for this.
Kind regards

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