Buzz Supplies Ltd Recensioni 

2526
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Spotted item on line. Tried to order but had an issue so made a call and was dealt with promptly and efficiently. Had a call back re delivery and installation. Item delivered on time and delivery peop... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I found Buzz on a search engine after looking for 6 viterous rice bowls. Well priced so placed my order. A few days later it was dispatched and I received tracking updates. Arrived as expected excep... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Bought a Thermapen digital thermometer from Buzz; very good quality and excellent price. Easy to understand and use and, judging by the results, seems to be accurate. Arrived well packed and undamaged... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The ideal combination Literally unbeatable prices for some excellent quality glassware. Then delivered in high standard packaging, on time, and without any drama. Really couldn’t ask for much more.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di forniture per ristoranti

Informazioni fornite da varie fonti esterne

Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(2526)

408 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Deliveries always late

Products and customer services are always good but the deliveries are never on time to the estimate they give which really annoys me

8 giugno 2026
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Risposta di Buzz Supplies Ltd

Hi Paul
Good afternoon
Please accept our apologies for the delay with your orders.
I can confirm that we try to deliver on the date given and can only apologies for any delay from the manufacturers, courier company are us due to high demand.
Kind regards

Valutata 1 stelle su 5

Delayed order

Delayed order, goods received after needed had to seek an alternative supplier
One parcel missing

2 giugno 2026
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Risposta di Buzz Supplies Ltd

Hi Andrea
Good morning
Please accept our apologies for the delay and missing parcel, if you email sales@buzzsupplies.co.uk with your order and missing product we can investigate this for you.
Kind regards

Valutata 5 stelle su 5

Happy repeat customer

I've ordered twice now from Buzz: for a pack of 12 glass tankards and then a further 24 glass tankards. All tankards have arrived in great condition - clean, safe and good quality. The shipments always arrive quickly. No complaints. Will be ordering from them now on every time I need more stock (I do glass art)

4 giugno 2026
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Risposta di Buzz Supplies Ltd

Hi Emily
Good morning
Many thanks for your continued business and for letting us know that your orders have arrived quickly and in great condition.
Kind regards

Valutata 5 stelle su 5

Ordered a Global Bread Knife

Ordered a Global Bread Knife. It was on sale at a very good price. The follow up to verify my age was speedy and easy to complete and the knife arrived in very good time afterwards. Very pleased with everything. Would recommend this company.

3 giugno 2026
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Risposta di Buzz Supplies Ltd

Hi Val
Good morning
Many thanks for your review and for confirming the process ro verify your age was easy.
Kind regards

Valutata 5 stelle su 5

Great Service

Great support with timely supply of take home beer bags. Bags supplied well wrapped and ontime, quality is very good.

28 maggio 2026
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Risposta di Buzz Supplies Ltd

Hi Chris
Good morning
Thank you for your review and confirming the product and service was great.
Kind regards

Valutata 4 stelle su 5

Great products and fantastic team.

Great products fair priceing, the delievery drivers and engineers are lovely and most helpfull.

3 giugno 2026
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Risposta di Buzz Supplies Ltd

Hi John
Good afternoon
Many thanks for your review and confirming that our prices are fair.
Kind regards

Valutata 5 stelle su 5

Great service

Brilliant service and great quality tea pots.
Customer service was so good we will be using Buzz supples for our offices in the future. 10/10.

1 giugno 2026
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Risposta di Buzz Supplies Ltd

Hi Jonathan
Good afternoon
Thank you for your review and 5* rating we look forward to your continued business.
Kind regards

Valutata 5 stelle su 5

We use Buzz Catering regularly

We use Buzz Catering regularly, the products are competitively priced against other suppliers and the delivery is quick. Can thoroughly recommend.

1 giugno 2026
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Risposta di Buzz Supplies Ltd

Hi Karen
Good afternoon
Many thanks for you review and confirming our prices are competitive.
Kind regards

Valutata 5 stelle su 5

Bought crockery for a new holiday let…

Bought crockery for a new holiday let and couldn’t be happier. The website was easy to use, the crockery is exactly as described and really lovely quality, and delivery was quick and hassle‑free.

1 giugno 2026
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Risposta di Buzz Supplies Ltd

Hi Jo
Good afternoon
Many thanks for your review and 5* rating. Many thanks for confirming the website was easy to use and that your order was what you wanted.
Kind regards

Valutata 5 stelle su 5

Good range of crockery

Good range of crockery, easy to order and delivery was much quicker than I expected. After placing my order I was kept updated on progress which included a tracking link. Items arrived very well packaged, great to look at and lovely to use.

1 giugno 2026
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Risposta di Buzz Supplies Ltd

Hi
Good afternoon
Many thanks for your review pleased you are happy with your order.
Kind regards

Valutata 5 stelle su 5

Very Happy

Tired of using substandard toilet cleaners that cannot match the power of thick bleach, I searched for refillable angle necked HDPE bottles with a removable nozzle. Buzz Catering has an exact match, complete with a childproof red lid, in a 1 litre size.

The bottles are excellent. Strong enough to not deform, but easy to squeeze and direct a jet of bleach where needed. The nozzle plug fits firmly into the neck, with no chance of accidental ejection under normal use. It is simple to pry out with a dull butter knife-type instrument without damaging the nozzle or the neck of the bottle.

Ordering was straightforward. I was particularly impressed by not being forced to make an account for a small initial order as a private individual, but rather having the "Guest" checkout option highlighted above the need to make an account.

The delivery was surprisingly quick. I expected the Items to come via Royal Mail, but the package was processed and shipped via Evri.

I placed the order at 12:21 on Friday 22 May 2026 and received my package from Evri at 12:54 on Tuesday 26 May 2026 -- just one business day later, taking into consideration the Bank Holiday weekend. In that time, I received 7 confirmation, invoice, and tracking emails from Buzz Catering and Evri. I find it difficult to comprehend how other reviewers fail to understand that shipping lead times, by default, are quoted in "business days" for over 90% of e-commerce businesses and logistics carriers -- Amazon Prime is a premium service, and even that defaults to "Prime Day" deliveries at the weekend.

All in all, I am very happy with the service I received from Buzz Catering, and I am equally happy with the product provided. I will certainly return for further supplies, and will pass their name to friends I have in the pub and restaurant sector

22 maggio 2026
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Risposta di Buzz Supplies Ltd

Hi David
Good afternoon
Many thanks for your wonderful review and confirming the options given and product were excellent.
We look forward to your continued business.
Kind regards

Valutata 1 stelle su 5

Steer clear.

Steer clear. I ordered a commercial glass washer which the website said was in stock, only to receive a call to say it wasn't, and to be offered an equivalent alternative. Fine, but I explicitly asked if it came with a glass tray and was assured it did - the person said "I've worked here for a long time and I know the products". It didn't come with one, and we couldn't use it for weeks until one came became available to send us. The glass washer then went into fault mode a few weeks later, we paid their call out charge which was refundable if the equipment was faulty. The engineer told us it had a loose connection, but two months later we're still yet to receive the £180 refund and my emails are being ignored.

26 marzo 2026
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Risposta di Buzz Supplies Ltd

Hi James
Good morning
Please accept our apologies for the issues you have experienced with your order and product. If you contact service@buzzsupplies.co.uk with your service reference they will be able to investigate with regards to the refund.
Kind regards

Valutata 5 stelle su 5

Just used Buzz Catering for the first…

Just used Buzz Catering for the first time for Clinical wipe supplies. Best price I could find on the internet and super quick delivery. A very positive experience.

20 maggio 2026
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Risposta di Buzz Supplies Ltd

Hi Scott
Good morning
Many thanks for confirming our price and delivery were the best.
Kind regards

Valutata 3 stelle su 5

Lousy website and 5% code didn't work

Lousy website and 5% off for new customer code didn't work (it's simply WELCOME5 but customer support agent wouldn't give me it) so I'll simply take my business elsewhere. What does 5% off for a new customer cost you vs losing me to Nisbets etc?

26 maggio 2026
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Risposta di Buzz Supplies Ltd

Hi Andrew
Good morning
Please accept our apologies the discount code did not work I can confirm that there are products - equipment, furniture and rational products that are excluded from the offer.
If you can email sales@buzzsupplies.co.uk with the reason you feel our website is unpleasant and this can be passed onto the relevant department.
Kind regards

Valutata 5 stelle su 5

Great service

Great service, product as expected and we'll priced. Thank you.

20 maggio 2026
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Risposta di Buzz Supplies Ltd

Hi Gillie
Good morning
Many thanks for your your review and confirming product well and well priced.
Kind regards

Valutata 4 stelle su 5

I have used Buzz catering for many…

I have used Buzz catering for many years, and have had no problems with the ordering process and delivery. However, I would have given 5 * if the delivery firm (DHL) hadn’t just left my rather large parcel on a drive at around 5pm,and claimed that I had signed for it!! I discovered it the following day after it had sat out in the rain overnight. Fortunately, the contents weren’t damaged. But, of more concern is that whole package could have been stolen. Access to the open building was only a few steps further along so really ther was no excuse for it to be left where it was. It such a shame that Buzz missed out on a 5* reveiw because it was let down by the delivery firm.

13 maggio 2026
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Risposta di Buzz Supplies Ltd

Hi
Good morning
Please accept our apologies for the way DHL left your parcel but many thanks for confirming the product are not damaged.
Kind regards

Valutata 5 stelle su 5

Order arrived very quickly

Order arrived very quickly, well packaged and good communication throughout. Good prices.

12 maggio 2026
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Risposta di Buzz Supplies Ltd

Hi Shirley
Good morning
Many thanks for your review.
Kind regards

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