Really poor customer service, No tracking details, not even a conformation email to say that the order has gone through successfully. Ordered a toaster and arrived slightly damaged with the orang... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The ideal combination Literally unbeatable prices for some excellent quality glassware. Then delivered in high standard packaging, on time, and without any drama. Really couldn’t ask for much more.... Leggi di più
L'azienda ha risposto
I rarely do reviews because 9 times out of 10 you order, it’s delivered and it’s what you ordered. This should be normal. And sure enough I ordered, it was delivered and it was what I ordered. Howev... Leggi di più
L'azienda ha risposto
I wanted a glasswasher for a local Cricket Club, and Buzz offfered a great variety of choices. The product ordered is perfect, was delivered quickly and resupply is simple all at a reasonable cost.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.
Informazioni di contatto
Unit F Woodside Industrial Estate, CM23 5RG, Bishop's Stortford, Regno Unito
- 01279876500
- sales@buzzsupplies.co.uk
- www.buzzcateringsupplies.com
4,1
Molto buono
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My order arrived quickly and undamaged.
My order arrived quite quickly and was very well packed and undamaged. I was very pleased
19 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Jeanette
Good afternoon
Thank you for your review and confirming your order arrived quickly and well packed.
Kind regards
Very slow-to-respond service team
Bought a dishwasher for my organisation and it has been problems after problems. I personally believe the dishwasher bought from them was faulty to start with. Getting the service team to come out takes forever. Currently I am still waiting for a repair to the dishwasher that was reported faulty since the beginning of May. No date yet for when it will be fixed. Poor communication. Practically dismissive on the phone and cannot give any sort of updates. I will not recommend this company to any individual or organisation.
24 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi
Good afternoon
Please accept our apologies for the issues with your dishwasher. My name is Lucy please can you call me on 01279 876 500 option 2 and we can discuss this and I will be able to take all the details to be able to help get this resolved for you.
Kind regards
I have bought dozens of machines from…
I have bought dozens of machines from this company. Most recently, I purchased a Rational oven for £5,199.95. Because the oven was small, I wanted to return it. They told me they would deduct an extra fee. To avoid the deduction, they suggested I buy a more expensive oven instead. I bought the oven for £6,497.99 and paid for it immediately. Although they should have refunded the £5,199.95, they only paid back £3,899.96. They deducted £1,299.99 from the refund. A deduction of £1,299.99 was made. DO NOT SHOP WITH THEM. YOU WILL GET SCAMMED.
24 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Ahmet
Good morning
Please accept our apologies you are not happy with our terms and conditions.
I can confirm that I have located your orders and return. I can confirm that we try to reduce the re stocking fee where possible and can see that the manufacturer agreed to wavier the collection fee if a new order was placed but were unable to reduce the re stocking fee on this occasion.
This was explained to yourself on email before you placed the new order and agreed to the return.
Again please accept our apologies.
Kind regards
Excellent range of stock and prices
Excellent range of stock and prices
Super fast delivery and packaged with care
If you need a good supply you have found the place.
Highly recommend
Many thanks
23 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Mark
Good morning
Many thanks for your review and confirming that our range of product and prices are excellent.
Kind regards
Great service and great prices
Great service and great prices. What’s not to like.
19 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Mark
Good afternoon
Many thanks for your review and confirming our prices and service are great.
Kind regards
Buzz Supplies served me very well.
I rarely do reviews because 9 times out of 10 you order, it’s delivered and it’s what you ordered. This should be normal. And sure enough I ordered, it was delivered and it was what I ordered. However the 12 Bead steak knives were of an exceptional standard/quality and constituted ridiculously good value. 12 beautiful knives for less that £20 (INCLUDING the P&P)
5 Star review well merited.
18 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi
Good afternoon
Many thanks for your review and 5* rating and for confirming the steak knives are good value for money and of exceptional quality.
Kind regards
The order eventually arrived
The order eventually arrived, it took far too long to arrive. I suspect they had to order whatever held it up from China. When I phoned to ask how long orders normally take the person I dealt with was evasive.
18 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi
Good morning
Please accept our apologies there was a delay with your order I can confirm that all our products have different delivery times, we are also experiencing high demand. Thank you for confirming your order has arrived if you need to contact us please either call 01279 876500 or email sales@buzzsupplies.co.uk
Kind regards
Good service and high quality
16 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Vinod
Good morning
Many thanks for you review.
Kind regards
Easy to order
Easy to order. Had been looking for this particular teapot everywhere and finally found it at Buzz.
Thank you for great service.
16 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Madeline
Good morning
Thank you for your review and pleased we had what you were looking for.
Kind regards
Knives are very good quality
Knives are very good quality
Match my existing set
But delivery took a long time which was disappointing
15 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Jacqualine
Good afternoon
Please accept our apologies for the delay with your order but thank you for confirming the knives are good quality.
Kind regards
Easy to use Website
Easy to use Website, Good communication and update on tracking details, Competitive pricing and quality product supplied. Fast delivery.
15 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Kevin
Good morning
Many thanks for your review and confirming our website was easy to use and the service and prices from Buzz was great.
Kind regards
I have used Buzz before and they never…
I have used Buzz before and they never let me down.
Order arrived well packed, being crockery one get worry. Well done
9 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Alexandra
Good morning
Thank you for your review and confirming your order arrived safely. Look forward to your continued business.
Kind regards
Item as described
Item as described, smooth transaction, no issues whatsoever
15 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi
Good afternoon
Many thanks for your review and confirming the service was great and item as described.
Kind regards
Not the level of service I have come to…
Not the level of service I have come to expect from Buzz. I placed my order on 1st June the system told me that the goods I was ordering were in stock but it took 12 days and two phone calls before I received my order.
12 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Adrian
Good afternoon
Please accept our apologies for the delay with your order. I can confirm that I have located your order and can see we had a delay from the manufacturer and then due to high demand there was a delay in despatch.
Again please accept our apologies.
Kind regards
Good quality products
Good quality products which arrived at the specified time. Good value too.
11 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi David
Good morning
Many thanks for confirming our product are good quality and value for money.
Kind regards
Delivery arranged quickly when we…
Delivery arranged quickly when we selected an alternative machine (not sure why we could order and pay for the original machine if out of stock). Delivery driver helpful and when we had some issues with operation technical help was available.
1 maggio 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Malcolm
Good morning
Please accept our apologies the original machine was out of stock but thank you for confirming alternative arrived quickly.
Kind regards
Always prompt delivery at great value
10 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Andrew
Good morning
Many thanks for your review.
Kind regards
Ordered a dishwasher
Ordered a dishwasher - Website said it was in stock and next day delivery, it wasn't in stock and only more expensive ones available. Take money immediately but takes 7 - 10 days refund!
8 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Natalie
Good afternoon
Please accept our apologies that the product was not available. I can see for from our records that the first order a refund was issued 10th June and the second order a refund was issued 11th June. I can confirm that this can take 3-5 working days for your bank to show this on your account.
Kind regards
Catering supplies
Purchased all white goods, crockery, cutlery for our large office from Buzz Catering.
The customer service was great - especially Jo Elliott.
Highly recommend Buzz Catering.
10 marzo 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Marcio
Good afternoon
Many thanks for your review and confirming that the service and products were great.
Kind regards
Great price and quick delivery.
8 giugno 2026
Non scritta su invito
Risposta di Buzz Supplies Ltd
Hi Barry
Good afternoon
Many thanks for your review.
Kind regards
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