This is definitely one of the worst companies I’ve ever had to deal with. I received an order where one of the items is completely damaged. I emailed on the 18th August, I received a few replies after... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We are first time owners of a Hermann tortoise and visited Buzzard Reptiles with a whole lot of questions relating to his upkeep and welfare. Wookie and his team were amazing. They were so patient and... Leggi di più
Many thanks to those at Buzzard repltiles, i ordered an aquarium that was packaged brilliantly. i had ordered the same aquarium from a well-known online retailer but they failed to show any attention... Leggi di più
I have been using Buzzard reptiles for my feeder housing, chow, calcium powder and live food for my pet beardie for a few months now. I usually order Dubia roaches which always arrive securely. Occa... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Based in Leighton Buzzard, Buzzard Reptile offers a wide range of products, both online and instore, giving all you need to keep your exotic pets happy and healthy. From Livefood to live plants, water bowls to specialist plant lighting, we have it all at Buzzard Reptile!
Informazioni di contatto
Unit 2 Rowan Corner, Cherrycourt Way, LU7 4UH, Leighton Buzzard, Regno Unito
- 07741725640
- info@buzzardreptile.co.uk
- www.buzzardreptile.co.uk
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Brilliant service
Brilliant service. Items arrived so quickly and at such a great price too!!
Amazing service
Amazing service. I ordered online but have been able to speak to someone on the phone in the shop when I needed advice. I have found the staff to be friendly, knowledgeable and incredibly helpful and patient with me as a new reptile owner,
The products I received (live plants, equipment and decor) were all fantastic quality and very competitive prices. I just wish the shop was closer to where I live - I’d be there all the time.
Always great and speedy service when I…
Always great and speedy service when I order my bugs.
Great prices and value and bugs always healthy and alive on arrival.
Fast delivery
Fast delivery, quality products, my bugs always arrive alive and well packaged
Great quality live food
Great quality live food
Fast shopping
Buzzard reptiles are definitely a great supplier
Curly twigs
My items arrived quickly well packed and were exactly as described and very reasonably priced. Extremely pleased with my purchase thank you
Fantastic company. Very happy returning customer
I ordered the leopard gecko shrubland starter kit. The next day I got a call to say the woodlouse that comes with the kit was out of stock and gave me a choice of alternative breeds. My parcel was sent out the next day and I received it 2 days later. The quality of plants and the mix of plants I received is amazing the cork is huge and the substrate perfect. My isopods are very happy. This is my second order from this company. I used them for my crested gecko set up so I knew I was dealing with a trusted company. I'm a very happy customer.
They need to check emails more!
Normally great service, don't check emails regularly enough. Going to have trouble with this order. Partly my fault as I asked to change deliver address but could have been fixed with more organisation there end. Didn't check emails or send my order till 2:30pm after I emailed at 9pm the night before dispatch. Royal mail haven't helped as they also failed to deliver in 24 hours. Still 4 stars as they have not failed me before with probably 50 orders. Keep up the good work, Just check emails more!
Dead!
The locusts are constantly being delivered dead but I generally don't have time to write in on the day it happens. I have to end up going out to buy live ones, so need to cancel as this is just a waste of money now!
Reply to the reply. As stated, having time to resolve this each time they come through is what I have struggled with. Unfortunately I am going to need to cancel, as I was enjoying the subscription for the convenience and now it is inconvenient. September was not the only time I wrote in but you did rightfully replace the dead "live" insects then, thank you. Happy to provide you with many photos of them arriving dead each time if needed.

Risposta di Buzzard Reptile
Live stock arrived in good condition
Excellent service
Excellent service, I had to phone the company with a query, they were quick to answer phone, very friendly, had what I needed & the delivery was fast.
Recommended
Great product selection, excellent customer service, fair prices and prompt delivery. Recommended.
Delivery was speedy
Delivery was speedy. I ordered a plant selection unfortunately two of the plants haven’t done so well in postage. I’ve had them in the garden for a few days hoping it would help, sadly it hasn’t. Everything else was great.
Was good for money and fast delivery…
Was good for money and fast delivery all plants came in tackt witch I was worried about soil a bit clayey as in few big lumps but sorted bye drying and mixing it in
Delivery was quick
Delivery was quick. I ordered some quick grow tortoise seeds which are already being munched by my Herman after 8 days. I also ordered 2 x plush tortoises as my grandchildren are obsessed with tortoises, both take their tortoises to bed.
Delivery was much quicker than I…
Delivery was much quicker than I expected - thank you very much.
Reliable service, will definitely recommend.
I have been using Buzzard reptiles for my feeder housing, chow, calcium powder and live food for my pet beardie for a few months now. I usually order Dubia roaches which always arrive securely. Occasionally I will get silk worms when in stock.
There has been one occasion where one or two of the bugs were DOA but that was because I could not accept delivery the same day and took delivery a day later. Compared to the mainstream pet shops which are our alternative, Buzzard reptiles are better value for a lot more live food and more choice! I will happily continue to order from them.
Despatch is quick and the 'back in stock' email option works well.
Buzzard are the best
Buzzard have never let me down. I placed an order first thing Monday morning and the insects arrived Tuesday morning. Excellent service and great prices.
Great, will definitely use again
Packaging was really nice, and safe packaging for the bugs also. One thing I will mention is that I ordered medium sizes and they seemed a little small in my opinion but nothing too insane. However, this worked out in my favour as a few of my spiderlings I had forgotten to order for!
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