Disappointed with Butler and Stag – think twice, especially with David I moved my viewing from Thursday (my free day) to Monday at David's request so my offer could go in sooner, and I worked und... Leggi di più
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Martine is excellent. Friendly, professional and very responsive. Our purchase took a long time and was quite stressful but Martine’s attentive communication was first class, and very much apprecia... Leggi di più
Milo and Bradley at B&S were patient, helpful and communicated well from start to finish when selling my elderly mum’s house in Chingford. They oversaw viewings and guided her through the whole proc... Leggi di più
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We are very grateful to Helga and Oliver for helping us purchase our first flat. We've spoken to many other estate agents along the way and we don't think anyone else lives up to their customer servi... Leggi di più
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Butler & Stag is an independently owned and run estate agency specialising in residential Sales, Lettings, Property Management and Land & New Homes. Our five star customer service has seen us win multiple awards for excellence from British Property Awards and Estate Agency Masters. Our three branches have all been voted within the top 0.5% of the UK Best Estate Agency Guide.
Informazioni di contatto
Regno Unito
- www.butlerandstag.uk
3,8
Molto buono
239 recensioni
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Disappointed with Butler and Stag
Disappointed with Butler and Stag – think twice, especially with David
I moved my viewing from Thursday (my free day) to Monday at David's request so my offer could go in sooner, and I worked undertime to do it. He then said Nationwide had "loads of problems", so my advisor changed my lender to suit him. He also pushed their in-house mortgage advisor, which I declined.
I was told we'd know the next day whether my offer was accepted. When I called, he said the seller needs to extend the lease, even though the advert said it was over 100 years. I found the listing misleading and felt pressured throughout. Poor communication and a lot of wasted time. I wouldn't recommend them.
2 ottobre 2026
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Risposta di Butler & Stag
Dear Ed, Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations. We would, however, like to provide some context regarding the situation.
David was genuinely trying to assist you in securing the property you had made an offer on. At the time, there was another prospective buyer who had also submitted an offer which extended the owners decision making process. Our intention was to ensure you were fully informed of the options available to strengthen your position to secure the property.
We appreciate that the property-buying process can be stressful, where opportunities can develop quickly. Our team aims to reduce that pressure by providing guidance, maintaining communication, and helping buyers understand the practical steps involved.
While we understand that not every outcome is successful for all prospective buyers, we are committed to treating all buyers fairly and keeping them informed throughout the process.
We value your feedback and wish you all the best with your property search.
Best wishes,
Butler & Stag
Extremely disappointing experience
Extremely disappointing experience, misleading promises and a complete waste of time
I would strongly advise anyone considering purchasing a property through this estate agent to exercise extreme caution.
I was repeatedly given assurances that completion would take place within a maximum of 4–6 weeks. These assurances were a significant factor in my decision to proceed with the purchase and pay the reservation fee.
Only after I had paid the fee did I discover the reality: the flat did not even have a lease in place, and the developer was still waiting for the lease details. I was subsequently told that completing within six weeks was simply not possible.
How can a property be marketed and sold with such confident completion promises when the fundamental legal documentation required for the sale is not even ready?
Throughout the process, I was left with the impression that completion was imminent, only to discover that the situation was nowhere near as straightforward as I had been led to believe. After months of wasted time, uncertainty and frustration, the developer has now withdrawn from the sale altogether.
This is not just about a transaction falling through. Property purchases involve significant financial commitments, legal costs, time and emotional investment. Buyers deserve honesty, transparency and realistic timelines from the very beginning, not assurances designed to get them to commit before being told about fundamental obstacles.
The estate agent's communication and handling of this matter have been particularly disappointing. In my experience, the information provided before paying the reservation fee was completely inconsistent with the reality revealed afterwards.
My advice to prospective buyers: Get independent legal confirmation of the property's lease status and the realistic completion timeline before paying any reservation fee or making commitments. Do not rely solely on verbal assurances.
A thoroughly frustrating experience that has seriously undermined my confidence in both the developer and the estate agent.
28 settembre 2026
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Risposta di Butler & Stag
We are truly sorry to hear that you experienced issues during your time with Butler & Stag, Yigit. This clearly fell short of the high standards we aim to provide, and we understand the inconvenience you faced. When the lease issue was discovered, our team worked in vein to try and rescue the sale. This concided with the sale of the freehold which caused further delays.
Thank you for taking the time to share your feedback. We genuinely value it and are committed to learning from your experience so we can improve our service and provide a smoother, more supportive experience for every buyer in the future.
Kind Regards,
Butler & Stag
Martine and Henri are excellent!
Martine is excellent. Friendly, professional and very responsive. Our purchase took a long time and was quite stressful but Martine’s attentive communication was first class, and very much appreciated.
Henri was kind enough to show us around several flats and showed us the one we purchased four times! His knowledge of the property and area was key to the purchase.
Many thanks to them both :)
11 settembre 2026
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Theives
Theives.
Don’t ever help tenants. Rude on emails and the staff are beyond useless.
8 settembre 2026
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Risposta di Butler & Stag
Dear Tamas,
Sorry to see that you have left a 1 star review.
I appreciate that you are unhappy with the position regarding the deposit, however I would like to clarify the circumstances surrounding the claim.
The damage to the communal areas occurred at the time of your move into the property. The remedial works required as a result were subsequently arranged and carried out, and you had agreed to meet the cost of those works. Despite this agreement, payment was not made.
As the agreed costs remain outstanding, the landlord has been left with no alternative but to seek recovery of the cost through the deposit. The claim is therefore not being made without reason, nor is it a charge relating to the normal wear and tear of the property. It relates specifically to damage caused to the communal areas and the cost of putting that damage right.
I am sorry that you feel that your experience with our staff has been unsatisfactory. However, I do not believe that the comments made about our staff alter the facts or the basis of the landlord's claim.
We will provide the relevant information and supporting documentation as part of the deposit claim, and the matter can then be considered through the appropriate deposit dispute process if you do not agree with the landlord's claim.
Kind Regards,
THE BUTLER & STAG TEAM
Incompetent property management
EDIT - response to BS.
1. The tenant passed affordability, according to a high-level report from Goodlord which lacked details on salary, payment history, etc. When requesting this from BS, they denied it. Hence why the second time around we pulled out when it was clear referencing was an issue.
2. Yes, we terminated the tenant. At the six months mark we did a mid-term check on the flat, which was in dirty and poor condition. Leaving a tenant like this in place causes more damage to the property long term.
3. The Lettings Manager only became involved once issues escalated. They never actually solved any matters or improved BS management. Very soon after, they disappeared without communication and "management" quickly reverted back to their team.
4. Requests to change rental payment dates are not routine and demonstrate an inability to manage finances or financial pressures on the part of the tenant, suggesting otherwise shows your inexperience. I have been a landlord (in markets with more stringent requirements than the UK prior to RRB) and tenant across multiple countries.
6. You are contradicting yourself. Deposit damages cannot be claimed for "wear and tear". We claimed off the deposit for damages to revert the flat to its state at check-in. Claims were for parts (not labour) to reduce the costs for the tenant and we did the work ourselves. We received a significant amount of the deposit. The outcome speaks for itself.
7. Our expectation was that you do your job, not that we do it for you, which was the result.
8. You have still not learned from your mistakes as your response shows.
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If I could give 0 stars, I would. We rented out our property using the full management service from Butler & Stag (B&S). The level of incompetence we encountered throughout this engagement was impressive. From an inability to effectively manage a property and troubleshoot basic tenant issues, to poor tenant and rental fee management, and atrocious overall communications both internally within their team/company, as well as with us as the landlords, we encountered numerous issues through the year. Some highlights included:
- Upon move in, the tenant mistakenly suggested that three major appliances (dishwasher, extractor fan, and oven) were not working when in fact they were (check-in report validated and we knew from having been at the property the day prior to their move in). Without bothering to troubleshoot, B&S sent us the tenant's videos claiming they didn't work when in reality the tenant didn't know how to operate them despite instructions. This is just one occurrence from the get go, but was a regular pattern throughout the tenancy that B&S failed to effectively manage and would default to us immediately.
- Three months into the tenancy, the tenant requested to change the rental payment date to better align with when they get paid. We raised concerns with B&S about the tenant's ability to pay long term, but we agreed as the alternative (non-payment) would be worse. This would later impact the final month rent amount. In the final month of tenancy, as a result of this change, the tenant underpaid on the rent and B&S accepted this without issue. It was only when we challenged B&S that they reviewed their mistake, went back to the tenant, and collected the correct amount due for the final month.
- With staff changes at B&S, they misplaced key information and items belonging to the property that had been provided to them. Were it not for our follow-ups and documentation, we would have been out of pocket for their negligence.
- Upon termination of the tenancy, the flat was returned to us in horrible condition and with damage, resulting in significant costs for us to bring it up to its previous state. When trying to claim reimbursement from the deposit scheme, B&S actively blocked our ability to effectively do so by not sharing accurate timelines and information required by the arbitrator. It was only by our chasing we learned of an imminent (as in tomorrow!) deadline and had to rush to get some information across to support our claims.
For what is a significant full service management fee, there was little to no management of the property at all. In fact, their management was more costly to us in damages, negligence, and incompetence than the fees itself. Further, we found that the calibre of tenants that they attract, vet, and approve are not up to spec as was evidenced by our experience. Following the initial tenancy, we had plans to re-let the property and B&S had found another tenant, but referencing here took more than two weeks (to show proof of rent payments) at which point we decided not to move forward given previous issues and the clear potential for even worse.
30 maggio 2026
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Risposta di Butler & Stag
Thank you for taking the time to share your experience. We’re sorry to hear that you felt disappointed by our service. However, we do feel that the review does not fully reflect the wider context of the tenancy or the service we provided.
We accept that there was an occasion at the start of the tenancy where our communication and process could have been better. A member of our property management team responded to the tenant without first checking the instructions provided by yourselves. We acknowledge that this should have been handled differently, and we have taken this on board.
That said, we do not agree with the wider characterisation of the service provided.
The tenant was fully referenced, passed the required affordability checks, paid his rent throughout the tenancy and, from our perspective, was a perfectly sound professional tenant who maintained the property to a reasonable standard. The request to change the rent payment date was a routine request, which was discussed and agreed with you. There was subsequently a minor calculation error in the final rent payment, which was identified when brought to our attention and promptly corrected with the tenant.
We also disagree with the suggestion that there was significant negligence on our part or that the property was returned in a “horrible condition”. As with any tenancy, there was some wear and tear after a year of occupation. You subsequently chose to pursue the deposit claim directly, which went to arbitration, and the majority of the amount claimed was ultimately awarded to you.
Throughout our dealings, we also felt that there were occasions where expectations of the service and the condition of the property went beyond what would reasonably be expected of a property management company. As first-time landlords, it was understandable that you had high expectations for your property; however, at times we felt that relatively minor issues were escalated considerably, creating challenges in managing the tenancy and our working relationship.
It is also important to clarify that the tenancy did not end because of rent arrears, affordability concerns or any significant issue with the tenant. You chose to bring the tenancy to an end after a year, despite the tenant having complied with his obligations.
Following this, you chose to re-engage our services to let the property again. We successfully found another suitable professional tenant at the asking price. The subsequent delay in referencing was caused by an external referencing provider, which repeatedly advised that the relevant referee was unavailable due to annual leave. We kept you informed throughout this process, but you subsequently decided to withdraw your instruction.
We also made considerable efforts to manage the relationship and ensure that any concerns were dealt with constructively. Our Lettings Manager, Simon, personally took over the management of the property part-way through the tenancy, accompanied you on an inspection and spent significant time dealing directly with issues and communications in an effort to provide continuity and resolve concerns.
We are therefore disappointed to see our overall service described as providing “little to no management”. We recognise that we made some mistakes and are always willing to learn from them, but we do not believe a one-star review fairly reflects the service provided, the successful management of the tenancy, or the circumstances surrounding it.
We have deliberately not addressed every detail publicly out of respect for the privacy of all parties. However, we remain happy to discuss any of the points raised directly and provide further clarification where appropriate.
Kind Regards,
BUTLER & STAG
Excellent service received selling a property
I have just sold a property through Butler and Stag, and the whole team have been professional, attentive, and conscientious from the outset.
David, who managed my sale, was brilliant. His knowledge of the property market, combined with his positive attitude and perseverance, was second to none. He was always available to take a call and responded to emails promptly, which made the whole process feel smooth and well-managed.
I would definitely recommend Butler and Stag as an estate agent.
7 aprile 2026
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Risposta di Butler & Stag
Dear Alma, thank you for your kind review, the team are delighted that you have awarded them 5 stars. Thank you for your business and we hope to work with you again at some point in the future.
Best Regards,
BUTLER & STAG
A bad situation, made better by the team at B&S
I sold my property through B&S recently and it was not without it's hiccups. Our first buyer decided she didn't want it the day we were due to exchange. Idiot.
Thankfully, the team at Butler & Stag, Bow put it straight back up on the market and we were able to find a new sensible buyer within 4 weeks. During this period I chose to change the price as well as the sales tactic and Rob, Bradley, Oliver and the team listened to my reasoning and took it onboard. No pressure to do what they wanted or lower the price for a quick sale.
Having dealt with a number of different estate agents for our onward purchase, I can confidently say B&S are in the very top bracket of EAs I have dealt with (separate 1 star review for Bairstow Eves incoming).
Big thanks to Martine, my incredible sales progressor who was patient, communicative and understanding throughout, even when I was perhaps a bit short due to the stress of everything.
Selling your property is never easy, and I'm not gonna pretend this wasn't stressful, but if I had to do it all again tomorrow I would do so with B&S.
31 marzo 2026
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Risposta di Butler & Stag
Dear Gabriel, Thank you so much for taking the time to leave such a thoughtful and honest review. We’re absolutely delighted that, despite the twists and turns along the way, you felt supported and listened to throughout the process.
Having a buyer withdraw on the day of exchange is incredibly frustrating, so we’re pleased we could quickly get the property back on the market and secure a new buyer within four weeks. We really appreciate you trusting Rob, Bradley, Oliver and the team when it came to changing the price and sales strategy, and we’re glad we could work with you in a way that felt right for you.
A special mention for Martine too — she’ll be thrilled to hear your kind words. Sales progression can be one of the most stressful parts of a move, and her patience, communication and understanding are exactly what we aim for.
Selling a home is rarely straightforward, but it’s fantastic to hear that you would choose Butler & Stag again. Thank you once again for putting your trust in us, and we wish you all the very best with your onward move! 🏡✨
The Butler & Stag Team
I recently purchased a property from…
I recently purchased a property from Butler Stag. This estate agent keeps you informed throughout the process. Ellie was particularly helpful accommodating my many requests to go back to see the purchase I bought.
11 marzo 2026
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Risposta di Butler & Stag
Dear Gail, Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience purchasing your new property through Butler & Stag.
Keeping our clients informed throughout the process is something we pride ourselves on, so it’s fantastic to know that you felt well looked after from start to finish. We’ll certainly pass your kind words on to Ellie — she’ll be thrilled to hear that her help and flexibility made such a difference, especially with all those additional viewings!
We hope you’re settling in beautifully and wish you many happy years in your new home. 🏡✨
Thank you again for choosing Butler & Stag!
Responsive, reliable and competitive fees
I recently chose Butler & Stag to find a tenant for my flat and manage the tenancy. I felt that their evaluation of the market and suggested rental price was more realistic than other agents, which meant that the lettings team secured a tenant for the flat very quickly, and their management fees are very competitive. So far my experiences with the management team looking after my property have been very positive - a direct line to someone who picks up, and communication has been responsive and reliable. It has only been one month of the tenancy, but so far, so good.
11 marzo 2026
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Risposta di Butler & Stag
Dear Charlotte, Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that you’ve had such a positive experience with Butler & Stag so far.
It’s great to know that our market advice and rental valuation gave you confidence, and that our lettings team was able to secure a suitable tenant for your flat quickly. We always aim to provide honest, realistic advice rather than simply quoting the highest figure, so it’s fantastic to hear that this approach worked well for you.
We’re also really pleased that our management team has been responsive and reliable. Having a direct point of contact and clear communication is something we value highly, particularly when managing a property on behalf of a landlord.
We know it’s still early days, but we’re delighted that it’s been “so far, so good” and we look forward to continuing to look after your property and providing the same level of service throughout the tenancy.
Thank you again for choosing Butler & Stag! 🏡
Very professional, communicative and empathetic
They’re such a friendly, approachable, professional team. They treat you like a friend rather than mere client and remember you and they always call you back if the person you would like to speak with is not available.
Svetlana in Sales handled many of the viewings and was very helpful and I never doubted her commitment to achieve the best price.
Once the prospective buyer was found and Conveyancing began, B&S passed it over to their Sales Progressor Martine to coordinate between the different parties involved to complete the sale. Martine was brilliant, playing a major role in progress the sale to completion. She’s empathetic, highly professional, communicative, articulate, cool headed and calming, alleviating much of the stress and anxieties that comes with the conveyancing phase. I’ve bought and sold various properties but never had a bespoke Sales Progressor like Martine. She’s a real asset to B&S and I would thoroughly recommend them.
27 febbraio 2026
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Risposta di Butler & Stag
Thank you so much, Paul, for such a wonderful and thoughtful review. We really appreciate you taking the time to share your experience with Butler & Stag.
We’re delighted to hear that you felt welcomed, valued and kept informed throughout the process. Building genuine relationships with our clients and providing a personal service is incredibly important to us, so your kind words mean a great deal to the whole team.
Svetlana will be thrilled to hear your comments too. Her dedication and commitment to achieving the best possible result for our clients is something we really value.
And of course, a special thank you for your kind words about Martine. Sales progression can be one of the most stressful parts of selling a property, so it’s fantastic to hear that her calm, professional and empathetic approach helped make the journey a little easier for you. She is certainly a huge asset to the Butler & Stag team, and we’ll make sure she sees your lovely feedback.
It’s especially rewarding to receive such high praise from someone who has bought and sold several properties. Thank you again for putting your trust in us, Paul, and for recommending Butler & Stag. It was a pleasure working with you, and we wish you all the very best for the future! 🏡✨
The Butler & Stag Team
I have used Butler & Stag for over 6…
I have used Butler & Stag for over 6 years, their service is second to none, I wouldn’t consider using any one else to manage my property. Thank you Butler & Stag for your stellar service.
26 febbraio 2026
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Risposta di Butler & Stag
Thank you so much for your wonderful review and, most importantly, for your continued trust in Butler & Stag over the past six years!
It means a great deal to hear that you wouldn’t consider using anyone else to manage your property. We’re incredibly proud of the long-term relationships we build with our clients, and providing a reliable, personal and consistently high level of service is at the heart of what we do.
We’ll be sure to share your kind words with the whole team — “stellar service” is certainly a compliment we’ll be smiling about!
Thank you again for your loyalty and support. We look forward to continuing to look after your property for many years to come.
The Butler & Stag Team 🏡✨
All of the staff members were very…
All of the staff members were very helpful and receptive to all of my needs and questions.
They are very professional and managed to get me a tenant in a difficult market so I am extremely grateful to the whole team.
25 febbraio 2026
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Risposta di Butler & Stag
Thank you so much for your lovely review! We’re delighted to hear that you found the whole Butler & Stag team helpful, professional and responsive throughout the process.
We know the lettings market can be challenging, so it’s fantastic to hear that we were able to secure a suitable tenant for you despite the difficult conditions. We really appreciate your trust in us and are so pleased we could help.
We’ll be sure to share your kind words with the entire team. Thank you again for choosing Butler & Stag — we look forward to continuing to look after you and your property! 🏡✨
The Butler & Stag Team
An excellent, friendly and professional estate agent
I’ve recently sold a flat through Butler and Stag and the process was smooth from start to finish.. they had quite a few people viewing on the first weekend of marketing which quickly led to an offer.. Martine, their sales progressor then took over and was great at ensuring the process moved smoothly to a prompt completion… I’ve sold a few before and this was one of the best experiences I’ve had.. highly recommend!
3 febbraio 2026
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Risposta di Butler & Stag
Thank you so much, Ian, for taking the time to leave such a fantastic review. We’re delighted to hear that your experience with Butler & Stag was so smooth from start to finish.
It’s great to hear that we generated strong interest from the first weekend of marketing and were able to secure an offer quickly. We’re especially pleased that Martine was able to keep everything moving and help achieve a prompt completion — we’ll be sure to pass on your lovely comments to her.
Coming from someone who has sold several properties, hearing that this was one of your best experiences is a real compliment to the whole team! Thank you for putting your trust in us and for recommending Butler & Stag.
We wish you all the very best for the future, Ian, and thank you again for choosing us! 🏡✨
The Butler & Stag Team
A letting agency that is professional
A letting agency that is professional, works as a team, provides a personal service and at a reasonable cost. Wholly recommendable.
27 settembre 2025
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Risposta di Butler & Stag
Dear Peter,
Thank you so much for your lovely review! We’re delighted to hear that you found Butler & Stag to be professional, personal and great value.
We take real pride in working as a team while still providing a friendly, individual service to each of our clients, so it’s wonderful to know that this came across in your experience with us.
Thank you for your recommendation — it genuinely means a lot to the whole team. We look forward to continuing to provide the same high level of service in the future.
The Butler & Stag Team 🏡✨
Excellent stage agents…fully recommend
I cannot thank Butler and Stag enough for the help in securing my first house with my wife. Tony was excellent in securing us early viewings to properties not yet on the market. He knew exactly what we wanted and found it, then despite the property being put up with a second agent, he still managed to secure us the deal. Once the offer was agreed, I was introduced to Helga, who made the whole sale process as smooth as possible. She was contactable at all times and was able to liaise with the sellers to ensure any queries we had were fully answered.
I would highly recommend this estate agents to anyone, they have some fantastic staff who are willing to go the extra mile to get you what you are looking for.
26 agosto 2025
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Risposta di Butler & Stag
Thank you so much, Arun, for such a wonderful review and for sharing your experience with Butler & Stag. It means a great deal to us, especially knowing how important finding your first home is for you and your wife.
We’re delighted to hear that Tony understood exactly what you were looking for and was able to secure those early viewings and ultimately help you find the right property. We’ll certainly pass your kind words on to him — he’ll be thrilled to know his dedication made such a difference.
We’re equally pleased that Helga was able to make the process after your offer was accepted as smooth and stress-free as possible. Keeping communication clear and ensuring our buyers feel supported throughout the transaction is something we pride ourselves on.
Thank you for recognising the team’s willingness to go the extra mile. It was a real pleasure helping you both secure your first home, and we wish you many happy years there! 🏡🔑
The Butler & Stag Team
professional, helpful and available
The team at Butler and Stag have been professional, helpful and available from the outset.
10 agosto 2025
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Risposta di Butler & Stag
Dear Helen, Thank you so much for your lovely review! We’re delighted to hear that you found the Butler & Stag team professional, helpful and available throughout your experience with us.
Providing a responsive and personal service is something we take great pride in, so it’s fantastic to know that you felt well supported from the outset.
Thank you again for choosing Butler & Stag and for taking the time to share your feedback. It’s hugely appreciated by the whole team!
The Butler & Stag Team 🏡✨
The Team at Butler & Stag are amazing .I…
The Team at Butler & Stag are amazing .I would like to make a special mention for Simon Harrington who was excellent right from the start with the setting up of the letting for the new tenants and explaining all relevant details and has been very helpful when we had to move items out of the flat . I would also like to complement Lauren Turvey who has been very understanding and extremely helpful and kind in the way she responds and offers options for help with any tenant related matter or any repairs that need to be carried out . She goes the extra mile along with Simon to help with solutions as recently she arranged for some personal items to be collected from the flat and then Simon helped me with loading my car from the office . I would also like to thank Ms Rodrigues for coordinating the lettings process . I would also like to thank Mr Freddie Knight for helping with the flat inspection during the letting process .
1 luglio 2025
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Risposta di Butler & Stag
Dear Chandan,
Thank you so much for your incredibly kind and detailed review. It’s wonderful to hear how well supported you have felt by the Butler & Stag team throughout the letting and management process.
We’re especially pleased that Simon and Lauren have gone above and beyond to help with both the tenancy and the practical matters surrounding the flat. Your kind words about their patience, understanding and willingness to find solutions will mean a great deal to them.
We’ll also be sure to pass on your thanks to Ms Rodrigues for coordinating the lettings process and to Freddie for his assistance with the inspection. It’s fantastic to see the whole team working together to provide the personal and attentive service we pride ourselves on.
Thank you again for taking the time to recognise everyone’s efforts. Your feedback is hugely appreciated, and we look forward to continuing to look after you and your property.
Chandan & The Butler & Stag Team 🏡✨
Excellent Service
Excellent service in renting out my apartment over the last 4 years.
28 luglio 2025
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Risposta di Butler & Stag
Dear Pat,
Thank you so much for your lovely review and for trusting Butler & Stag with your apartment over the past four years!
We’re delighted to hear that you’ve been so pleased with the service you’ve received. Building long-term relationships with our landlords is incredibly important to us, and we really appreciate your continued trust and support.
Thank you again for choosing Butler & Stag — we look forward to continuing to look after your property for many more years to come!
The Butler & Stag Team 🏡✨
The whole team is very responsive and…
The whole team is very responsive and gives timely advice which is helpful for landlords like us who live far from the property.
26 luglio 2025
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Risposta di Butler & Stag
Thank you so much for your lovely review! We’re delighted to hear that you’ve found the Butler & Stag team responsive and that our advice has been helpful.
We completely understand how important clear, timely communication is when you’re managing a property from a distance. Our aim is to give our landlords confidence that their property is in safe hands, wherever they may be.
Thank you for putting your trust in us and for taking the time to share your feedback. It’s greatly appreciated by the whole team, and we look forward to continuing to support you and your property.
The Butler & Stag Team 🏡✨
Fantastic stage agents very…
Fantastic stage agents very professional and reasonable
24 maggio 2025
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Risposta di Butler & Stag
Dear Tony, Thank you so much for your fantastic review! We’re delighted to hear that you found Butler & Stag professional and reasonable throughout your experience with us.
Providing a friendly, transparent and professional service is something we take great pride in, so your kind words mean a lot to the whole team.
Thank you again for choosing Butler & Stag and for taking the time to recommend us. We really appreciate your support!
The Butler & Stag Team 🏡✨
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