Butler & Stag Recensioni 

239
•
TrustScore 4 su 5

3,8

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Disappointed with Butler and Stag – think twice, especially with David I moved my viewing from Thursday (my free day) to Monday at David's request so my offer could go in sooner, and I worked und... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Martine is excellent. Friendly, professional and very responsive. Our purchase took a long time and was quite stressful but Martine’s attentive communication was first class, and very much apprecia... Leggi di più

Valutata 5 stelle su 5

Milo and Bradley at B&S were patient, helpful and communicated well from start to finish when selling my elderly mum’s house in Chingford. They oversaw viewings and guided her through the whole proc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We are very grateful to Helga and Oliver for helping us purchase our first flat. We've spoken to many other estate agents along the way and we don't think anyone else lives up to their customer servi... Leggi di più

Dettagli dell'azienda

  1. Agenzia immobiliare

Scritti dall'azienda

Butler & Stag is an independently owned and run estate agency specialising in residential Sales, Lettings, Property Management and Land & New Homes. Our five star customer service has seen us win multiple awards for excellence from British Property Awards and Estate Agency Masters. Our three branches have all been voted within the top 0.5% of the UK Best Estate Agency Guide.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

239 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(239)

13 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing experience

Amazing experience, great communicators. Kept fully up to date and felt very looked after. Keep up the good work

27 ottobre 2023
Non scritta su invito
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Risposta di Butler & Stag

Dear JR,
Thank you for your kind review and the 5 star award. Thank you for chosing Buter & Stag.

Best Regards,
BUTER & STAG

Valutata 4 stelle su 5

We were happy with the way Butler & Stag looked after us

We were kept in touch with developments from the outset through to exchange of contracts and always found the people who dealt with us to be friendly and professional

23 ottobre 2023
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Risposta di Butler & Stag

Dear Michael,

Thank you for your kind review. We are pleased to hear that our team were on hand to deliver a friendly and professional service. Hoping to achieve 5 stars next time.

Best Regards,
BUTLER & STAG

Valutata 5 stelle su 5

Instant feedback and friendly staff!

This was one of the smoothest move in processes I’ve ever partaken in thanks to the clear communication via butler and stag staff!

18 ottobre 2023
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Risposta di Butler & Stag

Dear Jassim,
Thank you for your kind review. Delighted to hear that our team delivered on your move in.

Best Regards,
BUTLER & STAG

Valutata 5 stelle su 5

Patience, perseverance, and above-and-beyond support

Butler & Stag were a rock for us, through the letting and selling of our property. We had lots of bad luck in the process, and they supported us through all of the twists and turns with patience, perseverance, and above-and-beyond support.

A special shoutout to Helga. We couldn't have done it without her. She is amazing at her job, super communicative, frequently going beyond her remit to give us extra guidance and support. We also had great support from Oliver, Rob and Bradley.

We also have experience with many other agents, and B&S were by far the most communicative, trustworthy, personable and hardworking.

10 ottobre 2023
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Risposta di Butler & Stag

Thank you so much this glowing review. The recent market has presented various challenges, so we are delighted to read that our team are doing all they can to navigate our clients correctly and effectively.

Thank you for trusting us with your property.

Best Wishes,
BUTLET & STAG

Valutata 5 stelle su 5

Rating: ⭐⭐⭐⭐⭐ (5/5)

I recently had the pleasure of working with Freedie and Laura from Butler & Stag when searching for a rental property, and I couldn't be happier with the experience. From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to finding the perfect rental home for me. Here's why I highly recommend their services:

Expertise and Knowledge: both possesses an impressive knowledge of the local real estate market. They were able to provide me with a range of options that perfectly aligned with my preferences and budget. It was evident that they had done their research and understood the intricacies of the area.

Excellent Communication: Communication is key when it comes to finding a rental property, and both of them excel in this department. They promptly responded to my calls and emails, answering all my questions and keeping me updated throughout the entire process. Their responsiveness made me feel valued and well-cared for.

Negotiation Skills: When it came time to negotiate the terms of my lease, Freedie was a true advocate for my interests. He skillfully negotiated on my behalf, ensuring that I secured a fair deal with the landlord. His negotiation skills were truly impressive.

Professionalism: Throughout the entire process, they conducted themselves with the utmost professionalism. They were punctual, well-prepared, and handled all the paperwork efficiently. I felt confident that I was in capable hands.

In summary, my experience with them from Butler and Stag was outstanding. They made what could have been a stressful and time-consuming process incredibly easy and enjoyable. If you're in search of a rental property and want an agent who truly cares about your needs, I wholeheartedly recommend Freedie and Laura from Butler and Stag. They are the best in the business!

26 settembre 2023
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Risposta di Butler & Stag

Wow, thank you so much.
I have passed this onto Freddie and Lauren, who will both be delighted with your 5*stars.
Such kind words, we are delighted to help our tenants where we can and will always go the extra mile.

Best Wishes,
BUTLER & STAG

Valutata 5 stelle su 5

First time landlord

Being a first time (and overseas) landlord, it was paramount to find a reliable, knowledgable agent to rent our E2 flat through, formerly our family home. Paul Curtis was super helpful initially when I wanted to discuss possibilites, rates and logistics, he made plenty of time for me in person and on the phone and has vast local experience. Following on from the intial discussions, Simon Harrington was brilliant in guiding me through the viewings and listing and was invaluable on the day we had lots of viewings. His advice on which tenants to move forward with was spot on and he was very patient with my many questions from abroad! The moving in and management of the property in Lauren Turvey's hands has been similarly effective and timely. I could not recommend Butler and Stag Bow more. Lovely people and totally professional. 10/10, thanks guys!!!

26 settembre 2023
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Risposta di Butler & Stag

Many thanks for your kind review. I have passed this on to Paul and his team. Glad to hear that we are exceeding expectations and you so much for your business. We will never take this for granted.

Best wishes,
BUTLER & STAG

Valutata 5 stelle su 5

Butler & Stag were fantastic throughout…

Butler & Stag were fantastic throughout the letting of our flat. Paul Curtis was supportive and led us with great direction on what we needed to do. He and the team were great at arranging viewings with our previous tenant, always ensuring they were professional and friendly at all times. Simon Harrington was extremely helpful and accommodating throughout and Sophie Chumbley onboarded our new tenants smoothly and guided and advised throughout the process. I would definitely recommend Butler & Stag to a friend, colleague or family member. They have been simply fantastic! Thank you!

14 settembre 2023
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Risposta di Butler & Stag

Dear Shona,
Many thanks for your kind review. I have passed this on to Paul and his team. Glad to hear that we are exceeding expectations and you so much for your business. We will never take this for granted.

Best wishes,
BUTLER & STAG

Valutata 5 stelle su 5

Great Service from Experts who know the market

100% recommend

Paul and his team are thorough, prompt, proactive, they know the market and most importantly for me is that they act as a good sounding board, especially on some decision points might be difficult.

Certainly in my case they had a better finger on the pulse of the market than my own internet research; and turned things around swiftly.

As a landlord who is no longer local I recommend Paul and his team 100%!!

30 agosto 2023
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Risposta di Butler & Stag

Many thanks for your kind review. I have passed this on to Paul and his team. Glad to hear that we are exceeding expectations and you so much for your business. We will never take this for granted.

Best wishes,
BUTLER & STAG

Valutata 5 stelle su 5

Paul, Simon and Lauren are great

I’ve been impressed by the experience of letting my flat. B&S made the experience as smooth as possible, put together a great listing and secured a good tenant within 24 hours. They are always courteous, responsive and helpful.

18 agosto 2023
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Valutata 5 stelle su 5

Lauren is awesome

Lauren is awesome. Super friendly, professional and speedy! Always sorts any issue out with no hesitation. Best property manger I’ve had!

27 luglio 2023
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Valutata 1 stelle su 5

Wrong Consulting

Honestly the consultant lady who showed us the property was helpful and very kind. Even though i mentioned about the guarantor is acceptable by landlord or not. She said no worries. All is fine. Today i received a phone call that says guarantor is not acceptable by another consultant. And he says that the lady is not in charge for this information. absolutely waste of time.

21 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service

Excellent experience renewing our tenancy, so easy and stress-free. I truly recommend Butler and Stag and thank you Paul Curtis who made the whole experience a lot more enjoyable and less stressful.

6 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent experience

We've had an excellent experience using Butler & Stag to rent out our flat. It was the first time we'd done it and they made the process super easy. As soon as we met Simon we knew we'd be in good hands. Both he and Sophie guided and advised us through the process seamlessly and were quick to respond to any queries. We never felt rushed or pushed into making decisions. Would definitely recommend to anyone looking to rent out a property.

3 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

100% recommend!

We are very grateful to Helga and Oliver for helping us purchase our first flat. We've spoken to many other estate agents along the way and we don't think anyone else lives up to their customer service and experience. They were always quick to respond to our emails and chase other parties to help carry the sale through. Caring, professional, and knowledgeable, we 100% recommend. Thank you, B&S!

23 gennaio 2023
Non scritta su invito

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