As Trustee of a small charity running a wood based workshop, our sawdust extraction hadn't been cleared in about 5 years ... We had about 200kg of clean dry sawdust to be removed... Business Waste ha... Leggi di più
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I would like to thank Grace Goudge for the excellent service she provided. We needed to change over our account, and Grace made the process incredibly easy from beginning to end. She kept in regular... Leggi di più
Massive thank you to Declan who has gone above and beyond to ensure than our collection services have been going ahead as planned and following up after each collection to keep me in the loop and... Leggi di più
Kendra Mayall has been excellent. We had a missed collection but she followed up withe the depot and provided us with regular update until the depot got the issue resolved. Mistakes happen, but acknow... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Business Waste operate all types of commercial waste management collection solutions throughout the UK. Contact us today and save 30% on your current costs.
Informazioni di contatto
Artemis House, Eboracum Way, YO31 7RE, York, Regno Unito
- 01904207120
- customers@businesswaste.co.uk
- www.businesswaste.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A happy client for 11 years
I have been a client of Business Waste for 11 years and have never had any issues with their service. Recently, I received an offer from another company, so I contacted Business Waste to see if they could match it, and they actually beat the other offer.
I dealt with Lily Hall, who was extremely helpful. She replied to my emails very quickly, and the whole process was easy, straightforward and efficient. I’m very happy with the service I received.
Our case was very complex but Declan at…
Our case was very complex but Declan at Business Waste was extremely helpful with constant phone calls and communication which allowed us to sort out our issue most efficiently. 10/10 would recommend this business with their excellent communication skills and efficiency.
5* for Jessie Rudland
Whilst we've had a lot of problems with collections not happening etc Jessie Rudland - our contact at Businesswaste - has been amazing at sorting out the issues and keeping in contact whilst things haven't been great. We've decided to stick with Businesswaste as a reuslt.
Great customer service
I spoke to Daniel who gave me all the information i needed straight away and a follow up email confirming everything . Very easy and pleasant experience. Daniel was polite and efficient .
All staff at this company are brilliant…
All staff at this company are brilliant to deal with. Nothing to much trouble and always keep you up to date. Any queries are answered within 24 hours. Aidan/Alice/Toby whom I have dealt with and the team are a dedicated team that put the customer first.
Prompt polite response to query all…
Prompt polite response to query all resolved very amicably
Collection/Service Issues
When we had issues with our bin collections over a number of weeks, Sam May, Internal Account Manager was extremely helpful, he went above and beyond and sorted the issue for us promptly. We have regular catch ups to check in and ensure we are still happy and have no further issues. Very happy with his service to date.
Fab service
Business Waste have been great, we had an issue with a supplier becoming unreliable and untrustworthy, Niamh in particular has been my point of contact and my preference for future communications, she has gone above and beyond in trying to resolve our issue, resulting in changing providers. Very happy with the level of service received. Keep up the good work.
Exceptional customer service
Used this company for several months and I'd must say the customer service is exceptional. They sort out issues quickly letting you get on with more important things. Dealt with Daniel today. Thanks again.
10/10 for Aleks
10/10 again for Business Waste. These guys rule the world with their outstanding, consistent, friendly and professional customer service. Everyone in their team has surprised and impressed me with their positive attitude, helpful approach and genuinely fantastic customer service. This time it was Aleks who came to sort out the handover of keys to ensure waste got collected. Thanks again for everyone in your team for a consistently great job!
Grace White assisted me in collating…
Grace White assisted me in collating some information I required for my head Office. She was fantastic
Great customer service
Evie offered great customer service. She dealt with our issue very promptly and kept us updated throughout the whole process via emails and calls. Really happy with the service provided.
Thanks so much to Sam May for all his…
Thanks so much to Sam May for all his help assisting with an office move and the stresses that come with it!! He was patient, understanding and more than willing to go the extra mile to help. Thanks so much Sam
I have been using Business Waste for 2…
I have been using Business Waste for 2 years and so far have had no issues if any late pickup or anything will be rescheduled always the let me know with some options to resolve it, I really would like to thank Declan who's at the customer service has always been welcome and very helpful when I've had questions or any assistance for our service, always kindly to help. Very satisfied , I do recommend it to any business owners specifically for small businesses. All the best
Very friendly,easy and fast…
Very friendly,easy and fast service. thank you Evie :)
Top Class Waste Recovery
We have used Business Waste to deal with our waste for several years now and cannot recommened them highly enough.
Their rates are very competitive and they cover all types of business waste, including food, recycling, sanitary and general.
I have found their staff to be friendly and knowledgeable, and they always go the extra mile to keep us in the loop.
Excellent customer service!
Niamh responded very quickly to my query, and resolved the problem right away. She followed up by email and then by phone. Thank you, Niamh!
Excellent company
Excellent company.
Highly recommend these guys. Easy to get through to them by phone and email. Any issues and they are onto it straight away and follow problems through until resolved.
With special thanks to Melissa for your outstanding customer service in handling my recent enquiry.
Aleks was extremely helpful in…
Aleks was extremely helpful in contacting the depot to establish why they were not accessing the site claiming it was locked up when they in fact in possession of the codes. His persistance has resulted in credit notes being issued for which I am extremely grateful
Excellent customer service – thank you Izzi
We’ve used Business Waste for our clinical waste collections at Bespoke Body Art in Grimsby and recently got in touch to ask if our pricing could be reviewed.
Izzi was absolutely lovely to deal with from start to finish. She was friendly, professional and really helpful, and most importantly she actually took the time to look properly at our account rather than just giving us a standard response.
She came back with a much more competitive arrangement that will save us a significant amount over the year, and I really appreciated the effort she made to retain our business.
It’s refreshing to deal with someone who listens, communicates clearly and genuinely tries to find a sensible solution.
A really positive experience, and a big thank you to Izzi personally for handling everything so well.
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