I signed up for Bullguard years ago for one year. After cancelling they have continued to charge my credit card every year since, despite me contacting them several times telling them not to! Have jus... Leggi di più
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Scopri cosa dicono le persone
durch Neukauf eines Rechners eine Lizenz erworben sie man zwar aktivieren kann aber man kann das Programm nicht benutzen da absolut NICHTS passiert wenn man sich anmelden oder einen Virencheck mach... Leggi di più
NUMBER 1 SECURITY and amazing programs on your pc or phone that are easy to use. Really love my bullguard security and you can pay once for 3 computers or devices. Web site easy to use good fast l... Leggi di più
Das Virenprogramm frisst derartig viel CPU Power, sodass diese alleine zu über 50% beträgt, während das Programm im Hintergrund läuft und andere Dienste installiert werden. Das kenne ich von keinem an... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At BullGuard, we make it simple to protect everything in your digital life. We offer a complete end-user/small business Security suite multi-device.
Informazioni di contatto
9 Devonshire Square, EC2M 4YF, London, Regno Unito
- No public number
- support@bullguard.com
- www.bullguard.com
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Mihai in support is an absolute legend
Mihai in support is an absolute legend. Great service Bullguard really are the best about
BullGuard support
Bullguard technician diagnosed and restored corrupt files in my VPN. Very good service.
iw
Superb Customer Service
First class customer service From the Bullguard team today, they resolved my issue immediately. Special mention for Lorena, thank you and well done.
I WANT TO COMPLIMENT ALISA TO WHOM I…
I WANT TO COMPLIMENT ALISA TO WHOM I HAVE JUST BEEN DEALING WITH. I HAD A PROBLEM WITH MY LATE HUSBAND'S ANDROID PHONE IN RELATION TO MY BULLGUARD SECURITY. ALISA HAS SPENT A VERY LONG TIME HELPING ME THIS EVENING. SHE HAS BEEN TOTALLY PROFESSIONAL, VERY KNOWLEDGEABLE, KIND, CARING AND PATIENT AND MY PROBLEM IS NOW RESOLVED. I MUST ADD THAT I AM SO IMPRESSED WITH YOUR BULLGUARD TEAM BECAUSE I HAVE HAD OCCASION TO BE ON THE CHAT A FEW TIMES RECENTLY. MY HUSBAND PASSED AWAY IN JANUARY, I AM AGED 72 AND NOT VERY TECH SAVVY, YOUR TEAM HAVE ALL BEEN AMAZING AND NEVER MADE ME FEEL STUPID AND ALL ISSUES WERE RESOLVED. THANK YOU ALL SO MUCH, STAY SAFE AND BE WELL. BEST WISHES MARILYN LOW, GLASGOW
Larisa is a credit to BullGuard she is…
Larisa is a credit to BullGuard she is very helpful and considering we are not very good on computers she made it easy. Thank you BulGusrd and Larisa:)

Risposta di BullGuard
Nope.
Bullgaurd is a good security package, but will charge you twice the price for renewing through their app as opposed to purchasing online from their official store, and they will slam the double price advert at you every time you start up your computer through their app.
this is seriously cheeky, as they will offer a 25 percent discount on that double price, so you would still spend an extra £10.00, just to renew.
not good bullgaurd - i have renewed twice before realising this...
Edit, this better deal was from your official store, not a partner, you are advertising a higher price directly to my computer in the hope I go through that and pay you more for a product that you sell cheaper, your comment on offering deals for long time users is false, you use your direct advertising to trick people into a "good deal"

Risposta di BullGuard
Excellent Customer Service from BullGuard
Just received an excellent support package from Larisa at BullGuard when I was experiencing a problem due to my lack of experience with modern technology.
I felt extremely happy with the level of support and the way in which Larisa "held my hand" (figuratively) throughout the whole process.
Bullguard are an excellent provider of Computer Security and Customer Service - I cannot recommend them too highly.
Thank you for everything Larisa
This was An examplary service
This was An examplary service and a patience employee a credit to the firm all praise
Excellent product and service …
Bullguard has been my preferred pc security for some years and I am unable to fault their service and software..the online problem solving ,Q&A is again very user friendly and professional,thankyou bullguard x
Uninstall to kill processes...
All the services works great, but when "it" decides to scan or "investigate", you might as well leave your laptop, as Bullgard OS service runs 5+ processes, and you can't stop or disable them when/if needed.
I needed "full power" for a while, but couldn’t abort ongoing Bullguard OS processes, and I had to uninstall the entire package just to keep using my laptop for some high-priority tasks, and I’ll have to reinstall it again when I’m done…
I purchased the full version, and have been very impressed and satisfied so far, but this is the 4th time i have to uninstall the tool just to ensure maximum performance and resources for other purposes...
It should be possible simply to disable Bullguard processes “temporarily” (scanning etc.) to focus on multimedia purposes etc, and you shouldnøt have uninstall the entire package, just to be able to disable it "for a while"...

Risposta di BullGuard
Snel
Snel, geduldig en uiterst voorkomend, naast een prima respons. Zo moesten alle hulpsites zijn!
Robert de Koning
10/10 Customer Service
10/10 Customer Service. Instant response, little wait time, and competent team.
Quality service.
The best Antivirus and VPN product
The best Antivirus and VPN product. I had a good experience with the support department. Thanks,
Nice and efficiency support and reply
Nice and efficiency support and reply. do send my appreciate to Claudia work. Thanks.
Excellent support received. Top marks.
The support I have received is really very good. Response to my questions was swift (within 24 hours), clear, precise, concise and 100% correct.
Great product
Bonjour,
Bonjour,
Moi je suis parfaitement satisfait de cette antivirus, il ne prend pas trop de ressource PC, il le protège très bien . Un seule bémol, il est un peut chère.
Comme les éditeurs de logiciels en ligne on pris la mauvaise habitude de renouveler leur abonnement automatiquement, j'utilise Paypal pour payer. Cela me permet de gérer les paiements récurrents, de les annuler entres autres .
Pris for fornyelse synes jeg er fup
Købte for et år siden Bull-Guard. Lidt før udløb, får jeg det at vide, og kan forny med 25% rabat til kr. 599 og til 10 enheder, kan ikke vælge færre enheder eller andet. Kan se på nettet jeg kan få Bull-Guard 10 enheder kr. 179, og hvis jeg kun skal bruge 1 enhed som jeg har behov for så er prisen kr. 149. Betragter det som fup, og vil slet ikke risikere automatisk fornyelse, så har afinstalleret det nu 2 dage før udløb.

Risposta di BullGuard
traceren werkt totaal niet!
tot dusverre liep het goed, maar nu een telefoon gestolen is en ik hem wilde traceren, constateerde ik, dat dit totaal niet functioneert, ook alle andere aangemelde toestellen, hoewel ingeschakeld (ook locatie/gps) werden niet gevonden!
voor mij na afloop van het abo toch een andere toepassing!
Horrible
Horrible. Was told that their product was good so I started using them a few years ago. Just went to renew and to expand from one device to 3 and so paid for Install so I didnt have to do anything. What then followed was a condescending webchat with an "advisor" who basically blamed me for buying the install when it couldn't be used. Apparently it was all my fault and that, despite having logged in (so they knew I was a returning customer) I should have known NOT to pay for the install which wasnt required. Apparently "webpages dont do that". Anyway, Id strongly recommend you stay away from having to do anything with their "customer service" team as it was an hour of my life i will never get back.

Risposta di BullGuard
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