Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service. I decid... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service. I decid... Leggi di più
L'azienda ha risposto
The staff were very helpful and kept me informed about my car’s progress while it was being serviced and the mot. Thanks to Laurence for his help in setting up the service plan. Would recommend them t... Leggi di più
L'azienda ha risposto
Yearly service and MOT carried out as arranged/planned under service cover, paid monthly. Friendly, attentive staff in showroom ( Laurence...Wolverhampton branch). Work carried out as expected and on... Leggi di più
L'azienda ha risposto
My car had mot and service and was done within the time restraints I had that day. Laurence was very professional keeping me updated and then fully explaining the services and going forward services b... Leggi di più
L'azienda ha risposto
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Birmingham Road 41, WV2 3LQ, Wolverhampton, England, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 27% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The staff were very helpful and kept me informed about my car’s progress while it was being serviced and the mot. Thanks to Laurence for his help in setting up the service plan. Would recommend them to anyone.

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Excellent service from Chris Noble and the workshop.

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service.
I decided to wait in the showroom—the Wi-Fi was reliable for working remotely, and the new coffee machine serves a fantastic Americano! The job was done in just over an hour, including a full health check, and Laurence kept me posted every step of the way. Friendly, professional staff and a seamless 5-star experience throughout.

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Chris, the staff was helpful and polite. Clean environment

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
I dealt with a Gentleman call Lawrence and he dealt with my car superb having to have two new tyres and a exchange on my right hand suspension on my car and got me a good price to have all this work done plus a service and MOT

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Polite and helpful staff. Good communication. Prompt action. Good service from all participants.

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Really good experience buying my first car from Mark! He was friendly and made the whole process really easy and straight forward!

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Great service, very polite, very patient, friendly and helpful. Thank you Alan and Lawrence

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Excellent customer service kept me informed on everything could not fault anything

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
The experience was good, very helpful indeed, no issues. I’ve always been coming to the dealership for any service or MOT etc. had no issues. They look after you and on the odd chance get a good price on the workmanship.
I like that they keep you in the loop of any work to be done and send you a YouTube video of the car showing what the issues are prior carrying out the work.
The staff are polite and helpful and willing to assist when ever you need support.
Booking in your car for work is easy and quick too no long delays.

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
I had my car MOT tested. Instead of waiting I did some shopping. I received a call from Chris telling me my car had passed and was ready for collection. He also informed me about the need to pay via Bumper. This annoyed me as I this was the first I had heard of Bumper. When I returned, Chris asked if I had seen the email he had sent with the link to Bumper. As I had been shopping I had not had the opportunity to do so. I opened the email and used the link in it to pay via Bumper. However, my attempts – there were 2 or 3 – failed. Chris then took my payment via a card reader. So, as far as paying for the MOT is concerned, my experience this morning was very poor. I don't understand what benefit there is supposed to be in paying via Bumper rather than via a card reader. For the customer the latter is quick and simple. In contrast, trying to pay via Bumper cost me several minutes and, in the end, considerable stress, annoyance and frustration. I am now considering going to another Nissan dealer in the future, although that would be inconvenient. Indeed, although I was interested in buying the new Leaf, I now wonder whether to buy a similar EV of another brand.
Took car for 2nd service whilst I waited and excellent service from staff and lovely waiting area with free drinks.
Got service plan from Nissan and takes stress out of big bills.
Highly recommended

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
My car had mot and service and was done within the time restraints I had that day. Laurence was very professional keeping me updated and then fully explaining the services and going forward services brayleys provided. All wise ensuring this was done within the time window I had.

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
great service and customer service was second to none
Lawrence was also very helpful and kept me informed about how it was going

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Made welcome had step by step information about my car whilst in the garage up dated throughout my wait and plenty of coffee it was a comfortable wait

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
I was very pleased with the service I received at Brayleys Nissan Wolverhampton on Friday.
Laurence was extremely helpful, professional, and welcoming throughout my visit. He communicated clearly and took the time to explain what needed to be done to my car. He also clearly explained which issues required urgent attention and which ones could wait, allowing me to make an informed decision.
Once I gave the go-ahead, Laurence kept me informed and provided a clear timeframe for when my car would be ready for collection. I really appreciated his transparency, communication, and excellent customer service.
Overall, I was very happy with the service provided and would like to thank Laurence for making the whole experience straightforward and stress-free. He is a great representative of Nissan Wolverhampton.

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Jat who dealt with my sale was very helpful and resolved an issue I had quickly. He always called me back when I left a message.

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Great service every time we visit

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Excellent service from being greeted with a lively welcome by salesmen Gino to gliding through the process of selecting a vehicle and purchasing it. Will definitely reccomend Gino and Brayleys Wolverhampton to others

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Prompt and efficient service, car wa ready when they said, very friendly staff.

Risposta di Brayleys Cars - Brayley Nissan Wolverhampton
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.