Brayleys Cars - Brayley Mazda Milton Keynes Recensioni 

119
TrustScore 4.5 su 5

4,4

Barnsdale Drive, MK4 4DD Westcroft, England, GB


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Valutata 5 stelle su 5

manager Ben easy to talk too no pressure knowledgeableready with good advice.he steared us to wards a good bargain then helped get us the best deal.

L'azienda ha risposto

Valutata 4 stelle su 5

Got on very well with Chris on the sales team, very polite, helpful & easy to get on with & not pushy. living over 60miles away made the transaction a little more awkward but all worked out ok. The c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ben Trainor is my sales person. I have bought Mazdas for quite a few years now, because the service I receive from Ben, I always go back to him all the time. He is so knowledgeable, explains ever... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I met with Paul and went through the paperwork before looking over the car. Paul’s colleague Kevin showed me the main controls and features which was very helpful. Both guys were excellent and clearl... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Officina di autoriparazioni
  3. Negozio di autoricambi usati
  4. Rivenditore di auto usate

Scritti dall'azienda

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informazioni di contatto

  • Barnsdale Drive, MK4 4DD, Westcroft, England, Regno Unito

  • 01908 866200

4,4

Eccellente

TrustScore 4.5 su 5

119 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 30% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,4

Tutte le recensioni

(119)

3165 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

manager Ben easy to talk too no…

manager Ben easy to talk too no pressure knowledgeableready with good advice.he steared us to wards a good bargain then helped get us the best deal.

1 luglio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Mark, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Very friendly approachable staff

Very friendly approachable staff.
First time purchasing a car since my husband passed away and they were very helpful and kind with clear explanations of the process.

29 giugno 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Eirwen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 1 stelle su 5

Would not recommend

We bought a car a couple of weeks ago, found the service poor. Difficult to get hold of and get replies.

A weirdly tense completion too when asking about breakdown cover (which was advertised). Moving the cones to leave when driving out, all really poor.

13 maggio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for your review. We are sorry to heat that you didn't enjoy your purchase experience and will review with the management team.

Valutata 5 stelle su 5

Ben Trainor is my sales person

Ben Trainor is my sales person. I have bought Mazdas for quite a few years now, because the service I receive from Ben, I always go back to him all the time.
He is so knowledgeable, explains everything in detail.
I am moving to Lincoln but will always come back to Milton Keynes Mazda for any future purchases .

13 maggio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

HI Jackie, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Great Job Brayleys!

Brayleys did a great job of providing the perfect car for me, quickly and very professionally.
Every aspect of the transaction was easy to understand and carried out smoothly.
Ben Trainor was excellent.

13 maggio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Martin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 4 stelle su 5

Mazda used cars

Got on very well with Chris on the sales team, very polite, helpful & easy to get on with & not pushy. living over 60miles away made the transaction a little more awkward but all worked out ok.
The car we were interested in unfortunately had some body work issues which were repaired very well, but because of the complexity of the repair took a little longer to do than expected. (hence the 4 stars & not 5). Overall we are very happy with the car & our experience of Brayley cars. well done guys.

30 aprile 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Glenn, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valutata 5 stelle su 5

Thanks Ben great service and great…

Thanks Ben great service and great price on our new mx5

29 aprile 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Stuart, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 4 stelle su 5

Nice people

Nice people. Very helpful.

22 aprile 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Doug, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valutata 5 stelle su 5

Excellent service

Excellent dealership, I've had a CX-5 from this dealership for the past three years and loved it, so traded in for a CX-60. Ben Trainor, my salesman was great, went through all the details with me clearly and made sure I understood everything before committing to anything. Nothing was too much work for him, even though he had back to back customers he made sure I was looked after.

Im very fussy and he took all my pestering with countless phone calls about general queries, gave me a good deal and assured me if anything wasn't right, he would rectify prior to collection. Everything was right.

Only been here a couple times for service so can't comment too much or name anyone but the dealership seems very well run from my experience.

If I stick to a Mazda next time round I'll defo be back

31 marzo 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Rohan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Excellent service

Excellent service - from mistreat to finish very reassuring

20 marzo 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Andrew, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 5 stelle su 5

Ben was very helpful

1 marzo 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Alexis, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 1 stelle su 5

simply refused to have a phone conversation

I contacted Mazda Milton Keynes simply looking for information and to speak to someone about my vehicle needs before committing to a visit or booking an appointment.

Unfortunately, the experience was extremely frustrating.

No one was willing to have a proper conversation. I was repeatedly directed back to the website or told to book an appointment, despite making it clear that I just wanted to ask a few questions and understand my options first. I wasn’t asking for a test drive or anything unreasonable — just basic guidance and human interaction.

For a car dealership, the reluctance to talk on the phone or provide straightforward information was surprising and disappointing. Not everyone wants to book appointments blindly or make decisions without speaking to a knowledgeable person first.

If this is how enquiries are handled before a sale, it doesn’t inspire much confidence in the customer service afterwards.

Would not recommend based on this experience.

20 febbraio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for your review. We are sorry to hear that your experience fell below par on this occasion and can assure you that this isn't representative of our dealership's usual service. If you would like to progress your enquiry, please email jonathan.morgan@brayleys.co.uk

Valutata 5 stelle su 5

Great service

I’ve been dealing with Ben at Mazda in Milton Keynes for the last 6 years and he could not be more helpful. It’s always a positive experience at Brayleys and I would highly recommend.

26 gennaio 2026
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Beth, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Fantastic service!

Recently purchased a 2021 CX-30 Auto from Brayleys, the car was in impeccable condition and received first class service from sales exec Ben and the entire team at the dealership from start to finish. Thank you very much!

3 gennaio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Richie, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valutata 5 stelle su 5

Very helpful

Very helpful. Received testdrive and detailed explanation of features of car.

10 gennaio 2026
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Great customer service from Tony who…

Great customer service from Tony who went above and beyond to get my vehicle from another branch to test drive. Then took me through the purchase step by step.

15 ottobre 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Loraine, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Brilliant service

Brilliant service.
Made buying the car easy, Tony my sales man was great everything was clear and explained.
Would definitely go back and recommend.
Andy Bowers

31 ottobre 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Andrew, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 5 stelle su 5

Great car

Helpful, easy, customer friendly and straightforward. Everything explained. Ben was very helpful and nothing was too much trouble. Thank you. The car was handed over very clean

29 settembre 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Paul, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Professional Service

Compared with other dealers Brayleys (Tony Hatton) provided a professional service from first enquiry to collection. Keeping me informed of progress from build to delivery to the dealership.

22 settembre 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Robert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Mazda 3

I saw the Mazda 3 advertised online, made the enquiry and went to see the vehicle and all an easy process.

The communication from the sales representative Tony was absolutely spot on through the 10 day process, went above and beyond with his customer service, made the whole process so simple and easy throughout and drove away happy on the 19th Sept.

Tony is a credit to the dealership.

19 settembre 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Mazda Milton Keynes

Hi Matt, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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