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Valutata 5 stelle su 5

Louisa at the Leyton Blue Tit Salon is INCREDIBLE. She listens and knows exactly what I want, always amazing results which I constantly get compliments on, even when I am due an appointment. She has c... Leggi di più

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Valutata 5 stelle su 5

I prepared for my appointment with the colour and cut I wanted to acheive and I couldn't be happier with the result. If you have had a balearge you will know its a long process but I was confortable t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've been having a bit of a two year nightmare with my hair (other hairdressers) and have left it alone completely for 6 months. I was nervous about having another colour and being able to communicate... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Well I never got as far as appointment, rang and it said book online, went online, chose booking then it said a verification code (to insert) will be sent to your email address..,.no code, tried twice... Leggi di più

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Dettagli dell'azienda

  1. Salone da parrucchiere

Scritti dall'azienda

Blue Tit salons are for the sustainably conscious; we care about our clients and our planet alike, believing that our environment must be respected and that it can be without compromising on quality. We are reliable, friendly, and forward-thinking, and with our talented team, offer cuts, colours and tailor-made treatments in London, hosting our clients in beautifully designed, individually unique spaces.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

260 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Louisa at the Leyton Salon is INCREDIBLE

Louisa at the Leyton Blue Tit Salon is INCREDIBLE. She listens and knows exactly what I want, always amazing results which I constantly get compliments on, even when I am due an appointment. She has created such a fantastic finish that grows out perfectly. Cannot recommend her enough!

15 maggio 2026
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Risposta di Blue Tit

Thank you so much for the incredible review! We’re really pleased to hear that Louisa at our Leyton salon takes such fantastic care of your hair. It is wonderful to know that she always understands exactly what you want and delivers a perfect finish that grows out beautifully and keeps the compliments coming, even between appointments. We truly appreciate the high recommendation!

Kindest, BT.

Valutata 5 stelle su 5

Cille my new forever hairdresser

I prepared for my appointment with the colour and cut I wanted to acheive and I couldn't be happier with the result. If you have had a balearge you will know its a long process but I was confortable throughout and very well looked after and the head massage was so lovely too. Cille also gave me some tips and tricks to styling and looking after my hair. Cille is a tallented stylist who really makes the experience wonderful. I truely recommend and will be returning again and again. Thank you Cille xx

11 maggio 2026
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Risposta di Blue Tit

Thank you so much for the lovely recommendation, Marie! We’re really pleased to hear that you couldn't be happier with your new colour and cut. Balayage is definitely a labour of love, so it is fantastic to know you felt comfortable, well looked after, and enjoyed a relaxing head massage throughout the process.

It is great that you found Cille’s styling and hair care tips helpful, and we are absolutely thrilled to be your new forever salon. We look forward to welcoming you back again and again!

Kindest, BT.

Valutata 5 stelle su 5

Great hairdresser Abbie

Abbie provided a lovely service was very professional and I love my hair. Would definitely recommend!

8 maggio 2026
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Risposta di Blue Tit

Thank you so much for the lovely recommendation! We’re really pleased to hear that Abbie provided such a professional and wonderful service. It is fantastic to know that you love your hair, and we look forward to welcoming you back to the salon soon!

Kindest, BT.

Valutata 5 stelle su 5

Nancy at Blue Tit Streatham

I had a great experience with Nancy at Blue Tit in Streatham this week! I have very thick, curly hair and she did an amazing blow dry. Don’t think my hair has ever been that smooth!

29 aprile 2026
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Risposta di Blue Tit

Thank you so much for the great review! We’re really pleased to hear you had a wonderful experience with Nancy at our Streatham salon. It is fantastic to know that she tackled your thick, curly hair so masterfully and delivered the smoothest blow dry you've ever had! We look forward to your next visit.

Kindest, BT.

Valutata 1 stelle su 5

Had a really disappointing experience…

Had a really disappointing experience here today. Sharing because I was convinced by all of the 5* reviews.

I arrived at 4pm on the dot but wasn’t seen until around 4:20–4:25. This delay appeared to be due to another client who was visibly upset about her colour ahead of a wedding that weekend. In hindsight, that should have been a red flag and I wish I’d trusted my instincts and left at that point.

After eventually being seen, I clearly explained that I wanted a slightly darker brown than my current colour, with the reddish tones removed. Despite this, it was already 4:45 before the colour was even applied. While it was developing, I flagged that my roots looked like they were lifting (going lighter/orange) rather than going darker as requested. I was reassured it was just the lighting and told to leave it for 35 minutes.

After 40 minutes had passed, I had to prompt another stylist to have it washed off and when I returned to my chair it was immediately obvious that my roots were orange. I raised this concern, only to be told it was looking “glowy” and that a toner would fix it.

At this point, I explained how unhappy I was and that I didn’t understand how my colour had lifted when I had specifically asked to go darker. I was reassured that this was not the case. After further dye and toner were applied, hours had passed and we had run so far over time that I no longer had time for the cut I had booked. By then, I had also completely lost confidence in the stylist.

I eventually cut my losses and left extremely upset. On the way home I was in tears as my hair colour is not what I asked for at all, and I’m due to go on holiday the tomorrow so have no time to get it fixed. Not only this but I flagged that my hair condition didn’t feel good & I was assured that the type of dye used couldn’t damage hair.

To make matters worse, when I got home and tried to run my hands through my hair, I discovered a section that still had loads of shampoo left in it. After washing it again myself, my hair just felt like straw. I’ve since had to spend a long time applying leave-in conditioner and treatments just to make it manageable so I can brush through it.

I’ve been getting my hair coloured for years without issue and usually leave with a cool-toned brown and healthy, silky hair. Since moving, I decided to try somewhere new - something I now deeply regret. This was a complete waste of time and I’m now heading off on holiday with damaged hair and orange roots, feeling really upset.

No idea how long it will take to get my hair back to how it was but I can’t imagine it’s going to be a quick or cheap process.

Tinting already brown hair a slightly darker shade of brown, and removing warmth, should surely be one of the most simple jobs in hairdressing. To get this so, so wrong, and to end up with the complete opposite of what I had asked for it just beyond me.

Definitely be cautious about this salon. I had a good hair cut with Aimee not too long ago, but my experience with colour with a different stylist has completely put me off.

27 aprile 2026
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Valutata 5 stelle su 5

Calum at Clapton - thankyou!!

I've been having a bit of a two year nightmare with my hair (other hairdressers) and have left it alone completely for 6 months. I was nervous about having another colour and being able to communicate what I wanted (and didn't want!) for my hair but Calum at Clapton salon was absolutely. Perfect natural balayage and lovely cut. He listened really well and made some helpful suggestions, and he is a really nice person to spend a couple of hours with too. Thanks!

24 aprile 2026
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Risposta di Blue Tit

Thank you so much for taking the time to share your experience! We know how stressful it can be to visit a salon after a two-year hair nightmare, so it means the world to us that you trusted Calum at our Clapton branch.

We are absolutely thrilled to hear that he put you at ease, listened perfectly, and delivered a beautiful, natural balayage and lovely cut. It is wonderful to know you enjoyed spending those couple of hours with him, and we hope this marks the end of your hair worries. We look forward to welcoming you back next time!

Kindest, BT.

Valutata 5 stelle su 5

Goodbye Sparkly Bits — Thank You, Borislava!

I visit the Brixton branch of Blue Tit every two weeks for a root tint, and I’m always looked after by one of the talented assistants. I started with Jada, then Katie (both brilliant… and then they go and qualify!), and yesterday I had Borislava for the first time — I was not disappointed.

Borislava was absolutely lovely. Her bubbly personality immediately put me at ease; she kept me entertained the whole time and even poured me a G&T and brought me a bowl of popcorn — so appreciated. Most importantly, she did a fantastic job covering all my “sparkly bits” (as Michael calls them!).

Honestly, I was a bit sad to leave, which probably says it all. A wonderful lady doing a fab job. Thanks so much, Borislava! xx

16 aprile 2026
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Risposta di Blue Tit

Thank you so much for the wonderful and detailed review, Farahnaz! We’re really pleased to hear that you have had such fantastic experiences with our team over your fortnightly visits to the Brixton branch. While it is always bittersweet when our brilliant assistants like Jada and Katie qualify and move up, we are so glad you are always left in such capable hands.

It is lovely to know that Borislava made such a fantastic impression during your first time with her! We will definitely pass on your kind words about her bubbly personality, great entertainment, and excellent hospitality with the G&T and popcorn. Most importantly, we are thrilled she did a fab job covering up all those "sparkly bits"!

It truly says it all that you were sad to leave, and we already look forward to welcoming you back for your next root tint in a couple of weeks!

Valutata 5 stelle su 5

A blow dry from Gary for a special…

A blow dry from Gary for a special event - no one does a blow dry like him the man has super powers x

12 aprile 2026
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Risposta di Blue Tit

Thank you so much for the fantastic review! We’re really pleased to hear that Gary took such great care of your hair for your special event.

It is wonderful to know you love his styling so much, and we will definitely pass on the massive compliment about his blow dry superpowers to him. We look forward to welcoming you back to the salon for your next big occasion!

Kindest, BT.

Valutata 5 stelle su 5

Great experience

I had a great haircut restyle experience with Luke. He listened to everything I wanted and consulted me along the way, I trusted him and felt like I was in really good hands and I'm thrilled with how my hair turned out. Will definitely be booking back in!

3 aprile 2026
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Risposta di Blue Tit

Thank you so much for the wonderful review! We’re really pleased to hear you had such a great haircut restyle experience with Luke. It is fantastic to know that his careful consulting and listening made you feel completely comfortable and in good hands, and that you are thrilled with how your hair turned out.

We truly appreciate your trust in us and cannot wait to welcome you back for your next booking!

Kindest, BT.

Valutata 5 stelle su 5

First visit to Blue Tit Hammersmith

I had a great experience at Blue Tit in Hammersmith. I was in London visiting my daughter & desperately needed a hair cut so popped in to see if I could get an appointment, which luckily I could a couple of hours later. This was a very brave thing to do as I have been going to the same hairdresser in Scotland for 25 years & I was pretty nervous about trying someone else! However, Leanne completely put me at ease, listened carefully to what I wanted & then did a brilliant job! The hair salon itself is lovely & calm so all in all it was a very good experience. A week later & back in Scotland, & I am really happy with my hair. I will definitely visit Leanne again if I am doing a London trip.
Thank you!

18 marzo 2026
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Risposta di Blue Tit

Thank you so much for taking the time to share such a wonderful review! We know how incredibly nerve-wracking it can be to trust someone new with your hair after going to the same stylist in Scotland for 25 years, so it means the world to us that you took that brave step at our Hammersmith salon.

We are so pleased to hear that Leanne completely put you at ease, listened carefully, and did such a brilliant job with your haircut. It is also lovely to know you enjoyed our calm salon environment. We are absolutely thrilled that you are still really happy with your hair now that you are back home, and we would love to welcome you back for another fantastic experience whenever you are next visiting your daughter in London!

Kindest, BT.

Valutata 1 stelle su 5

Well I never got as far as appointment

Well I never got as far as appointment, rang and it said book online, went online, chose booking then it said a verification code (to insert) will be sent to your email address..,.no code, tried twice, how does this saloon get any business?

20 marzo 2026
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Risposta di Blue Tit

Hi Denise, we're very sorry to hear you experienced problems making an appointment with us. It was great speaking to you on the phone yesterday- we hope we were able to provide a resolution, and that we'll see you at the salon soon. Kindest, BT

Valutata 5 stelle su 5

I was seen by Holly for a fringe trim

I was seen by Holly for a fringe trim. I wouldn't want anyone else to cut my hair. When I have a full haircut by Holly my hair looks wonderful. It's always a pleasure to see her. She is lovely and extremely talented.

8 marzo 2026
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Risposta di Blue Tit

We are so pleased to hear that you had another wonderful experience with Holly! Thank you for trusting her with your hair, from fringe trims to full styles. We truly appreciate your loyalty and look forward to welcoming you back to the salon soon, BT

Valutata 5 stelle su 5

A great curly cut with Melenia at Hammersmith

Melenia is great with curls. She listened and responded to my preferences, understood my hair and gave me a great cut. The salon has a welcoming friendly atmosphere. Will definitely go back. Thanks Melenia :)

2 marzo 2026
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Risposta di Blue Tit

Thank you for recommending Melania! We're so happy she could give you exactly the look you were after. Glad you felt at home with us—see you again soon, BT

Valutata 5 stelle su 5

beautiful haircut

beautiful haircut, Roberto had a really lovely manner. a great experience all round. thank you

2 marzo 2026
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Risposta di Blue Tit

We're so pleased to hear it, and hope to see you again soon Alice. BT

Valutata 5 stelle su 5

Blue Tit Brockley with Jenah

My first visit to Blue Tit was a wonderful experience. Jenah was welcoming, professional, and highly skilled. My balayage turned out exactly as I wanted. The atmosphere was lovely, and the salon itself is beautiful. I’ll definitely be returning.
Thank you! ♡♡♡

5 febbraio 2026
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Risposta di Blue Tit

What a wonderful first visit! We're so glad you loved the balayage and the Blue Tit experience. Jenah will be over the moon to read this. Thank you for the 5 stars and we look forward to your return, BT

Valutata 1 stelle su 5

Absolute nightmare

Worst salon experience of my life, no exaggeration. TLDR: I spent £81 to get my hair ruined by a trainee at Blue Tit Peckham and the salon has refused to do anything to rectify it because they say she is a trainee and nothing to do with them. Now I have to spend hundreds to get another salon to fix it.

I hardly ever write reviews but I’m so upset and shocked by the way I’ve been treated. I booked with a vardering trainee stylist and she confirmed that half-head balayage was the right service for the look I wanted. I emphasised I wanted something very subtle and natural on my brown hair and sent her a reference photo from her own Instagram account of a previous client, which she said was achievable. The process was unexpectedly painful and damaging to my hair, as the trainee pulled hard and backcombed strands. I also had fumes from the dye stinging my eyes, which I’ve never had before in a salon or with box dye at home in the past.

The results are absolutely awful. I was shocked as she dried it and didn’t know what to say. I have horrible yellow and orange toned stripy highlights which look terrible with my colouring. It looks nothing like the reference picture I provided. There is no blending whatsoever and it bears no resemblance to balayage. The demarcation between my roots looks dreadful and so harsh, like a bad home dye job. There are randomly loads more highlights on the right side of my head. (I wanted to add pictures to this review but don't think it's possible on Trustpilot. However, I have added photos to my Google Maps review of Blue Tit Peckham).

I had thought being a hair model for a trainee meant they were under supervision from more experienced colleagues and this kind of thing couldn’t happen, but she was under no supervision whatsoever. I went to the café next door and thought I was going to cry. I returned to the salon and the only person around was the trainee. She offered to put lowlights in the following week but I can no longer trust her with my hair. I didn’t even realise how bad the colour was until I got home (as she hadn’t shown me the back with a mirror), and particularly when I woke up the next day and saw it in daylight.

So I phoned the salon and very politely asked my hair to be rectified by someone more experienced. They said they cannot do this because she is a trainee with Blue Tit Academy and essentially nothing to do with them (!) She just works there. This is completely unfathomable to me. The whole reason I entrusted my hair with this trainee in the first place was because of Blue Tit’s reputation for a high calibre of service. I could never have imagined that vardering trainees just work independently in Blue Tit salons, and that Blue Tit Peckham would take no responsibility whatsoever for a stylist working in their own salon. I may as well have just paid a random stranger on the internet £81 to ruin my hair. They said they would escalate my complaint to the academy. They could not give me any assurances that my hair will be fixed by an experienced stylist; they said it might be another vardering trainee (quite frankly, I do not want to risk losing all my hair). I have also separately emailed Blue Tit HQ's general customer service to complain.

Four days after my appointment with the trainee, I haven’t heard anything from Blue Tit, nor have I been given a number I can call. I feel like I’ve paid a lot of money to be a guinea pig for someone who is clearly not ready to be working unsupervised with clients. I haven’t felt able to leave my home without wearing a hat. As someone who doesn’t have a lot of hair following chemo and radiotherapy, it’s also deeply upsetting how much this has damaged my hair – it now has loads of split ends, it looks and feels like straw, and is much thinner overall. I feel I've been given no choice but to book a colour correction at a reliable salon for tomorrow costing hundreds of pounds, and as a low earner this is going to be a big struggle for me.

9 gennaio 2026
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Risposta di Blue Tit

Hi Hannah,

Thank you for taking your time to share your feedback- once again, we are very sorry that your experience at our Peckham salon resulted in such distress.

While our Vardering program allows our newly qualified stylists to refine their skills in a salon setting at a reduced rate, we expect a high standard of work regardless. And we apologise that the technical result was not what you were hoping for this time around.

Further to this, as we have discussed via email, we have taken your comments regarding supervision and the initial salon response seriously; these are being reviewed at a management level to ensure our communication is clearer moving forward. We take pride in our reputation and regret that we didn't hit the mark this time.

We wish you the very best with your hair journey.
Kind regards, BT

Valutata 2 stelle su 5

They are all great hairdressers but the…

They are all great hairdressers but the prices are ridiculous. It's way too expensive and unfortunately there's little competition in the area so a lot of us have no choice but to go there!

1 luglio 2025
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Risposta di Blue Tit

Hi Rosie, thank you for taking the time to share your feedback. We’re really glad to hear you’ve had good experiences with our stylists, and we truly appreciate your kind words about our team.

We’re sorry to hear you feel our prices are too high. We do our best to keep our pricing fair while reflecting the quality of our products, the time and expertise of our stylists. That said, your feedback is important to us, and we’ll keep it in mind as we review our services and pricing.

If you’d ever like to chat about options, please feel free to reach out—we’re always happy to help.

Kindest, BT

Valutata 5 stelle su 5

Abbie at the Clapton Salon did my hair…

Abbie at the Clapton Salon did my hair and I love it! She spoke to me in depth about everything that I wanted (colour and cut) and it turned out exactly how I wanted it. She was lovely and friendly, will definitely be returning:)

5 novembre 2025
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Risposta di Blue Tit

What a glowing review! It’s so good to hear that Abbie hit the mark with both your colour and cut. Thank you for choosing Blue Tit Clapton, and we look forward to seeing you again soon, BT

Valutata 5 stelle su 5

Lovely appointment as always

Lovely appointment as always - so so happy with my result!! Elle is brilliance personified and loved chatting with Ella too - the best head massage!

29 novembre 2025
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Risposta di Blue Tit

It’s always a pleasure to have you in the salon! We’re delighted that Elle delivered exactly what you were looking for and that you enjoyed Ella’s head massage. Thank you for the kind words and your continued loyalty, BT

Valutata 5 stelle su 5

Had a really good root colour treatment…

Had a really good root colour treatment by Trisha at East Village. She took time and did a very thorough job. I was very pleased with the results.

19 agosto 2025
Non scritta su invito
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Risposta di Blue Tit

Thank you for the lovely review! Trisha is a fantastic part of our East Village team, and we’ll be sure to pass your kind words on to her. We're so pleased you love your root tint. See you next time, BT

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