I went in to the Fosseway garden centre and asked for some advice on what to do about aphids on my roses. I was given some extremely helpful tips from the super helpful staff in the outside area. The... Leggi di più
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We arrived very for a breakfast for 10 people on the way down to Christchurch. We were the first to arrive, and immediately felt welcome. Immediate service and our breakfast were all cooked fresh and... Leggi di più
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Great price reduction on lobelia bedding to brighten up my patio pots. Pleasant chat with garden centre worker agreeing about the benefits of a walk among all the plants even if you're not buying any... Leggi di più
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Went for 1may and 2 may had meals in six arches on both days very nice meals beef bourgion and fish and chips bought lots of plants in garden centre and some and display stand for garden
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.
Informazioni di contatto
PO BOX 350, St Peter Port, GY1 3XA, Guernsey, Guernsey
- 0800 368 8682
- info@bluediamond.gg
- www.bluediamond.gg
4,5
Eccellente
6359 recensioni
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Service in the store was excellent - after that dreadful
Service in the store was excellent - second to none, from there on after it was awful....and still awful.
Firstly, there was no notification to confirm our delivery date - so I rang to check, to find the delivery had been overlooked.
Then, when it was rescheduled, they arrived with only part of the order - and when I asked where the remainder was they said "I don't know mate, you'll need to ring the store".
Then, when I try and ring the store the phone is disconnected. Their website chat? .... permanently busy.
So, basically great at selling and taking your money - then non-existent service thereafter.
24 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good afternoon John Griggs,
Thank you for taking the time to share your feedback on Trustpilot.
I am so pleased to hear that you received excellent service in our garden centre. However, I am concerned to learn that your experience following your purchase has been so disappointing.
Would you kindly contact me directly via my email address below and provide me with your order details and direct contact number.
customerservice@bluediamond.gg
Thank you.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Love going to Redfields
Love going to Redfields. There is so much to look at from homeware, gifts, indoor plants, art work, fashion, books, children’s toys, cards and everything you need for a beautiful garden. Then there’s the Treetops cafe and the main restaurant. We and our children/grand children spend many hours there. The variety of goods is superb.
20 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good afternoon Simon Gibbs,
Thank you so much for taking the time to leave us a review.
I am so delighted to hear that you love our Redfields Garden Centre!
It is really pleasing to read that when shopping with us, you consider there is so much to look at, from homewares, gifts, indoor plants, art work, fashion, books, children’s toys, cards and basically everything you need to create a beautiful garden too.
We look forward to welcoming you back to our garden centre again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Great variety of plants
Great variety of plants, gardening products & furniture and gifty stuff & cards. Staff are always really helpful too.
19 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good morning Mandy Platt,
Thank you for taking the time to leave us this lovely review.
We are so pleased to hear that you found a great variety of plants, gardening products, furniture, gifts and cards during your visit to our Blue Diamond Garden Centre. Great to hear also that our staff were really helpful to you too.
We shall look forward to welcoming you back to our garden centre again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
My wife and I were visiting Redfields…
My wife and I were visiting Redfields at Church Crookham today. My wife was looking at the Ladies clothing section when I felt sick and giddy. I sat down near the changing room and my wife went in search of help. Within a very short time an assistant Hannah, came to see me, asked how I felt and went to get some help. A second assistant Lisa arrived with some cold water and then Hannah came back with a wheelchair. I was helped into the wheelchair and taken to the entrance where after a short while in the fresh air I felt better. They both made sure that I felt ok to drive, but also suggested that we leave the car there and get a taxi home. I assured them that I felt fit to drive and thanked them both for their very helpful assistance. Both Hannah and Lisa are to be commended for their swift and caring response, and I wish to express my grateful thanks for their help. It is very much appreciated.
Mike McKie
Farnborough.
22 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good morning Michael McKie,
Thank you for taking the time to leave us this lovely review about our Blue Diamond Redfields Garden Centre and team members.
Firstly, I am pleased to read that you have recovered well after being assisted by both our Redfields colleagues, Lisa and Hannah during your shopping visit with your wife. I will certainly share your kind words with Lisa and Hannah as well as all the team, and I am sure they will be delighted you got in touch to express your appreciation.
We shall look forward to welcoming you and your wife back to our garden centre again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Garden Centre superb, restaurant hopeless
The garden Centre on the Isle of Wight is superb, but the restaurant is possibly one of the most disorganised restaurants I have visited in ages. They need somebody with customer care skills and organisational abilities to get in there and sort it out as a matter of urgency.
As a Post script it took 20 minutes for them to produce 2 cups of coffee. When we said about the amount of time it had taken to the person delivering it to us she told us they were trying a new system, they didn’t like it either, and then went off in a huff
22 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good afternoon Andrew,
Thank you for taking the time to share your feedback on Trustpilot.
We are so sorry to hear about your recent experience at our new Busy Bee Hive Restaurant, particularly for the delays and the way in which your concerns were dealt with at the time.
Your comments have been noted and addressed.
Please accept my sincere apologies for the inconvenience caused.
We hope that this occasion will not deter you from visiting our new Busy Bee Garden Centre again in the future.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Busy Bees garden centre cafe/restaurant
Garden centre café is excellent, good varied choice on menu but it gets very busy and service at the counter is very slow which makes the queue even longer. Nice friendly staff though
21 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good morning Tom Haslam,
Thank you for taking the time to leave us a review via Trustpilot.
I am really pleased to hear that you feel our garden centre café is excellent and that you consider the menu has a good variety to choose from. However, I am so sorry to learn that your experience was impacted by slow service at the counter and a queue on this occasion. Please accept my apologies.
Thank you again for sharing your feedback with us.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Bridgemere
Lovely garden centre at Bridgemere. Good variety of shops as well as the blue diamond products.
Beautiful, well looked after plants. shrubs and trees.
15 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good morning Jenny Rouse,
Thank you so much for taking the time to leave us a review on trustpilot.
We are so delighted to hear all this lovely feedback from you about Bridgemere Blue Diamond Garden Centre and all the variety of shops on site too. It is especially pleasing to read that you considered the plants we have available in store are beautiful and well cared for.
We will look forward to welcoming you back to our garden centre again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Very nice well stocked centre .
Very nice well stocked centre .. helpful polite staff. Plants well cared for too
19 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good afternoon April Fryer,
Thank you so much for taking the time to leave us a review.
We are so delighted to hear that you found our garden centre well stocked, the team to be so helpful, and all the plants well cared for. You kind comments are very much appreciated, thank you.
We shall look forward to welcoming you back to our garden centre again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A visit to this garden centre never…
A visit to this garden centre never disappoints. Beautiful setting, the garden centre has a lot to offer with a huge variety of merchandise and a wonderful selection of plants which are reasonably priced. The clothing section has a lovely selection all of great quality. The food in the restaurant and cafe is excellent and reasonably priced. All the staff we encountered were pleasant and helpful. Look forward to our next visit and would highly recommend.
17 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good morning Lesley,
Thank you so much for taking the time to leave us such a fabulous review on Trustpilot.
I am delighted to hear that your visits to our Blue Diamond Garden Centre never disappoint.
It is truly lovely to read all your positive and kind comments, and thank you for the recommendation.
We shall look forward to welcoming you back to our garden centre, restaurant and cafe again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Great choice of plants at reasonable prices
Restaurant food very good value for money. Had a full breakfast, delicious!
Good offers on garden plants.
Staff always very friendly and helpful
17 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good afternoon Margaret Eden,
Thank you for your sharing your amazing review with us via Trustpilot, we really do appreciate it.
I am delighted to read all your positive comments!
We shall look forward to welcoming you back to our Blue Diamond Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Staff always pleasant & helpful
Staff always pleasant & helpful. Plants were being re-arranged but was still looking good. Restaurant was busy as always & 3 cheese scone & coffee was excellent. Congratulations to all, a very positive visit.
16 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good morning,
Thank you for taking the time to leave us an amazing review.
We are so pleased to hear that you always find our staff pleasant and helpful, and the 3 cheese scones and coffee to be excellent!
It is heartwarming to hear that you had a very positive visit to our Blue Diamond Garden Centre, so thank you so much for sharing your very kind comments with us.
We shall look forward to welcoming you back to our garden centre and restaurant again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A really friendly garden centre
A really friendly garden centre.
Its got a wide range of plants and other gardening items.
Good value for money.
Nice cafe in there that sell a wide range of delicious foods.
17 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good morning,
Thank you for taking the time to leave us a lovely review about our friendly Blue Diamond Garden Centre and Cafe.
We are so pleased to read that you considered we had a wide range of plants and gardening items to offer, as well as being good value for money.
We shall will look forward to welcoming you back to our garden centre for all your future visits.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Always love out trips to Trentham…
Always love out trips to Trentham Gardens, a great day out for shopping and/or food. There is something for everyone.
14 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good morning Karen St Leger,
Thank you for taking the time to leave us such a lovely review.
We are so pleased to hear that you always love your trips out to our Trentham Blue Diamond Garden Centre and you consider that there is always something there for everyone!
Thank you so much for sharing your very kind comments with us.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Excellent breakfast in lovely surroundings.
Visited the restaurant for breakfast, food was very good, staff were friendly, polite and efficient. Excellent value for money.
16 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good afternoon Di,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Garden Centre Restaurant for breakfast.
We are delighted to receive your 5-star rating!
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
First visit to Redfields- very…
First visit to Redfields- very impressed with the entire garden centre. Clean and tidy, plants are of excellent quality and varieties. Homeware department is huge offering a great range. Well worth going, too much temptation to spend money!!!
11 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good morning Siri Whiteman,
Thank you for taking the time to leave us such a lovely review.
We are thrilled to hear that you were very impressed with your first visit to our Redfields Garden Centre and I hope that it is the first of many more visits to come!
Thank you for sharing your very kind comments with us.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Moreton in Marsh Garden Centre
This review is for the garden centre at Moreton in Marsh. Fortunately for me, I live within 5 miles of this garden centre and put simply, I cannot praise it enough. The staff are consistently helpful, knowledgeable, patient and kind. This extends to the delivery driver who willingly helps with the orders and offers advice if needed. Moreover, the quality of the products (in the main for the garden) is very good (food and clothing fare well too) and all competitively priced. The layout of the shop , both inside and out is conducive to browsing , selecting and paying for the purchases and is a joy to wonder around unhindered. Well done and thank you from a very frequent visitor.
13 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good morning Vicki,
Thank you so much for taking the time to share your kind feedback via Trustpilot.
I am delighted to hear all your lovely praise for our Fosseway Blue Diamond Garden Centre, and especially your warm words about the consistently helpful, knowledgeable, patient and kind staff.
We truly appreciate your wonderful comments, and look forward to welcoming you back again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A Great Meeting Place!
We try to visit Blue Diamond Fosseway Garden centre, Moreton in Marsh at least weekly. Their restaurant is a great meeting place with very friendly staff and good menu choices. Their clothing range is always appealing to my wife.
13 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good morning Peter Williams,
Thank you so much for taking the time to share your kind feedback via Trustpilot.
I am delighted to hear that you visit our Fosseway Garden Centre on a weekly basis and find the restaurant a great meeting place.
We truly appreciate your kind comments, especially about our Blue Diamond cerulean clothing range.
We look forward to welcoming you both back again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
This Garden Centre is Woburn Sands is…
This Garden Centre is Woburn Sands is lovely and the service is exceptional
11 aprile 2026
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Risposta di Blue Diamond Garden Centres
Good evening Linda.
Thank you so much for taking the time to leave us such positive feedback and 5-stars for our Woburn Sands Garden Centre.
We really appreciate you commenting that you consider our garden centre is lovely and the service is exceptional. This is high praise indeed, so thank you.
We shall look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Beware buying goods on display
We bought garden furniture and a cantilevered parasol (total £1898). The parasol (the last one on the shop floor) was delivered part assembled, with no instructions or original packaging/model no. and tools comprising two different sized screws and one Allen key. On contacting Blue Diamond for assembly information I was told they’d try & get the instructions (which they failed to do) or I could contact Norfolk leisure. The latter sent instructions via email but when it still wouldn’t function we visited the manufacturer ourselves where it transpired the rotating base plate wasn’t recognised - ‘not one of ours’ and needed replacing which they kindly did. We were also missing the large Allen key and a screw which Norfolk Leisure also rectified. In addition the showroom price for customers at Norfolk Leisure was £24 cheaper than Blue Diamond - very unsatisfactory experience for a parasol costing £399
21 febbraio 2026
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Risposta di Blue Diamond Garden Centres
Good morning Christine Newton,
Thank you for taking the time to leave us your comments via Trustpilot.
I am obviously disappointed to read this feedback, and would be grateful if you would contact me directly via the email address below please:
customerservice@bluediamond.gg
Can I ask you to kindly provide me with the details of where you initially made your purchase please.
Thank you, and I look forward to hearing from you shortly.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Great place
16 aprile 2026
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Risposta di Blue Diamond Garden Centres
Hi Gareth Williams,
Thank you so much for taking the time to share your kind words via Trustpilot.
We truly appreciate your kind comment, and look forward to welcoming you back again to our 'great place' again soon!.
Kind regards,
Joanne
Blue Diamond Garden Centres.
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