Blaupunkt GmbH Recensioni 

My last TV Sony Bravia lasted 12 years without a hint of any kind of complaint. I unfortunately replaced it with a 43" Blaupunkt TV last August. My mistake I admit. Since then their service is competing with the product quality. Which is quite horrendous.

I purchased the TV through Flipkart and within one month the motherboard conked off! I discovered their service partner is Jeeves. I have sent 27 mails, called possibly a hundred times and i get kicked around between Flipkart customer service, Jeeves and the Blaupunkt service centre.

The service guy got me to change the settop box twice, stabiliser once and the plug point once. The same set up that worked without a hitch for last 12 years. First, the motherboard was not in stock, then when he got it, it was the wrong one. The replacement conked off again. The third one worked but the two HDMI ports wouldn't. Another service guy came and said that the wrong mother board has been put!

I bought an AV converter for the HDMI ports from Amazon so that I can connect the TV to the laptop given the time the service guy takes to come. I was waiting for the motherboard to be replaced again (waited for a month) when the lockdown came in the way in March. Two days back the TV stopped switching on at all, the same problem as in the first month. I call the service guy and he says nothing can be done as NOIDA centre is still closed. He didnt even check what the problem was!

Now without a TV during the lockdown and no assurance by when it will be rectified; if at all!

Maybe it was just a bad piece, my bad luck or the sign of the times, but I greatly disappointed by Blaupunkt. I didn't expect a german brand that I had grown up admiring would turn out like this.

The worst tv i ever had. It has the memory of nothing. I don't know how they manage to do a tv this slow. You have to wait 20 seconds when you turn it on to be able to change the channel or something else. It does not allow you to install itv hub or others,all you have are sime asian apps.
I am pretty sure is going to end one day with me throwing the remote control in to the screen.

Worst service center from blaupunkt. Called more than 10 times not answered once also.

Someone keyed my Mercedes so I bought a dash cam from blaupunkt at autozone and I truly love it. It makes me feel safe knowing I can get a clear, sharp video when needed from camera. It's amazing and well worth the money. Thank you. Thumbs up.

I recently bought a smart tv 40inch. Really good product. Definitely recommend them

Ordered an in-car recorder from eBay and found to be broken in box.

Attempted to return under manufacturer's warranty, as instructed by Blaupunkt to a company called "First-Service," who originally accepted responsibility for the repair/replacement.

Sent the unit to First Service as instructed, and received it back a couple of weeks later with a note stating it was the wrong department and I should email them. I did so and they eventually told me it was not their responsibility.
No reply to my complaint by email and no refund for the postage. Blaupunkt did not want to know either; no response to email.

I ordered a hedge trimmer for £59.99 including next day delivery. Order confirmation email states delivery will be by parcel force Express24. Next day I got an email saying it was with Yodel and gave a tracking number. That was Wednesday, having ordered on Tue evening. I is now Saturday and I have heard nothing. Tracking says they tried to deliver on Friday evening but no card was left. Impossible to contact anyone at blaupunkt or Yodel. Cancelling the order now

Der er overhovedet ingen der ved noget om dette tv... det er umuligt at geninstallere programmer....man kan ikke indtaste netværksid, symbolraten og modulations kode...
Og hotline til Blaupunkt siger : Dit opkald er meget vigtigt for os...........vent venligst, du er nr 1 i køen....problemet er bare at der er INGEN i den anden ende af linien.......har også ventet i en halv time ligesom andre har oplevet ..... UD MED DET TV.....

Jeg købte et fjernsyn fra dem i går og kan ikke få tekst tv til at virke !
Ringer nu til dem på deres service nr : 89880394
De siger på ventetonen : Dit opkald er rigtigt vigt for os !!! og du er nr 1 i køen.
Jeg ringed til dem kl: 14:06 og nu er klokken 14:36 og jeg betaler selv for opkaldet !
Jeg skal nok sige hvor længe jeg fik lov til at sidde som nr 1.
Kan jo ikke udtale mig om deres service da jeg ikke kan få fat i dem.
Jeg ventede i 36 .41 minutter som nr 1 i køen og gav op.
Hvilket kundeservice har så lang ventetid ?
Troede Blaupunkt var en ordentligt firma, men kan jo se at deres www adresse er i Slovakiet ;-)
Så væbn jer med tolmod som nr 1 i køen hvis i gerne vil i kontakt med dem, jeg har andet at lave, så levere fjernsynet tilbage :-) til Bilka.
Mvh Peter