Billing Finance Recensioni 

Financed my car with Billing Finance in 2021, which has just come to an end after 5 years. I couldn’t praise them enough at how helpful they were every time I contacted them for anything throughout the duration of my agreement. Very happy and would recommend them to anybody.

Disgrace of a company. They offer high interest loans and provide finance for unroadworthy cars. They prey on people who are desperate and box their liabilities off to prevent any comebacks. Still, this is not the issue.

The issue is, when your old broken car comes into problems or things come to light, you best believe that this company is going to swerve and dodge everything that comes their way. They twist your words, your meanings and play dirty tricks to prolong complaints and cases against them. Their goal, to exhaust you and make you go away. They play in the fact that people don’t know the system but they do, and they will use it to their full advantage.

They fail every duty they have and hope you don’t know enough to see it. They know the system is slow and is painful to deal with for the everyday consumer. They count on this.

They blatantly ignore key points and evidence that will put them in the firing line and instead focus on points and evidence, regardless of their relevance to protect themselves. Like stated before, if they can’t find something, they will just change what you said .

My advice to everyone else being stung by the company. Only use emails, leave paper trails. Familiarise yourself with the FCA, ICO , DVSA and Use the FOS, although useless, exhausts the options and be prepared for court with these. This is a company that deems it worthwhile to prolong cases even in the face of an ultimate loss. Chances are most of their complaints fall off or have weak cases resulting in them winning .

I wish I could publish all my evidence of their failures over these last months, and their deliberate lies or misleading statements. It’s laughable for such an organisation. Especially since they have just received a large investment. Does your investors know of how bad your internals and practices are?

Got sold a faulty car all electrics faulty cut out whilst driving was returned to garage 21 times in first 3 months billing finance refused to accept car back or help! Dont go near! Lucky I didn’t have a serious accident as clearly there’s no support! Car was eventually returned to then mmm hit I was charged full amount 6 years later I received a email today so acknowledge my complaint! What a joke! Shouldn’t take 6 years!

Don’t bother with them !! Bought a car via a garage toom hours to get payment sent to garage… anyway 2 years pass and the vehicle was stolen I had a call off the police saying car is not registered to me and still registered to the garage purchased from.. I asked for a copy of v5 from billing finance they didn’t have one !! I queried why and after weeks no response of any use from them just recovery team asking for money as insurance are taking a while due to no v5. They are scum and god forbid anyone ever use them to finance any car. Bought car £5495 with interest want repaying £11000 !! Never ever will I use them again

It’s very helpful

The process was flawless and the staff were very helpful.

Great customer service

That was good experience with company first time i go with this and nice approach and good communication between customer and client.

Very helpful no hassle easy for me

Great service with Billing finance.

I took out a loan and the process was very quick with a variety of lends, repayment plans and options.

Professional staff who were easy to talk to, no hidden agenda or surprises, even the small print is explained.

Very impressed with the service.

Thank you.

Smooth procedures, timely response

Excellent service, quick and timely reponse

I must say that the customer service was great right through the whole process and attention to detail is next to none, they even offered cups of coffee ☕️ while we waited in the office and again i must commend you guys on the cleanliness of the rest room which I haven't seen for a long time you 🙏🏼,congrats again and thanks for the experience I certainly wouldn't hesitate in recommending them, awesome.

My experience buying my first car was absolutely fantastic. The customer service was excellent from start to finish, and the team went above and beyond to make sure I had everything I needed. Their willingness to help was amazing — it truly felt like a one-stop shop. I left feeling confident, supported, and very happy with my purchase. Highly recommended!

Amazing company easy process start to finish from applying to picking up my car would highly recommend.

There hospitality is very much okay and reasonable and most importantly they treat their customers well

What an amazing and professional experience I have had with Edwin especially. He has gone above and beyond to make sure I found the right car that was suitable for me. Nothing was ever too much hassle.
Edwin was very efficient and did amazing to make sure I felt comfortable in purchasing my new vehicle.
100% would recommend, the customer service I received was second to none.

Was perfect doing business with and have great advisors to help you most

Been fantastic on this period investigations.

Really good customer service, had issues with my car before i could lick it up, the customer service team was happy to help and helped guide me on what to do next! Thank you!!