Bed is exactly as expected, arrived promptly and was easy enough to put together. Cheaper than elsewhere, but quality doesn't seem to be an issue at all. Constant communication from Rachel during the... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Visited your showroom after being recommended by a family member..Very helpful young man, very professional and knowledgeable about the products on display..We didn’t feel at all rushed into making a... Leggi di più
L'azienda ha risposto
Good communication, very well explained on product and delivery. arrived as confirmed, delivered to the room as promised. carried out with respect to our property. very quick and efficient. Very h... Leggi di più
L'azienda ha risposto
Excellently competitively priced and fabulous customer service both before, during and after. I haven't updated my mattress for a while and the advice I recieved was first class - best nights sleep I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Best Beds Direct specialise in high quality and affordable beds and mattresses. All mattresses and divans are hand made in the UK. With free 2 man delivery to your room of choice, the ability to have you current bed or mattresses removed and recycled, and a price match, why go anywhere else?
Informazioni di contatto
Unit 1 Ashley House, Stephenson Way, Thetford, Norfolk, IP24 3RD, Thetford, Regno Unito
- 03301116810
- Info@bestbedsdirect.co.uk
- www.bestbedsdirect.co.uk
4,8
Eccellente
393 recensioni
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Quality of Mattress is not good
Quality of Mattress is not good. It has been compressed in the middle within 3 weeks. I will return the mattress.
23 agosto 2023
Risposta di Best Beds Direct
Hi there
We're sorry to see you've left us this 2 star product review. Presumably the item was delivered on the day, date, time and place that was pre-arranged?
You're saying the mattress isn't good but you've not contacted us and instead left this review in the first instance.
You've purchased a 3ft single size coil sprung mattress with a value of £149 which represents excellent value. The mattress you've purchased is one of our most popular for these reasons. Did you try the mattress in our store prior to purchase?
Have you been turning and rotating your mattress? It's completely normal for mattresses to compress in the middle if this is where you're sleeping as the fillings inside settle and adjust to our bodies.
It's imperative that you turn and rotate your mattress frequently as instructed.
Kind regards
Excellent service
Easy to order, kept informed of delivery and delivered at time and date said. Mattress is great for my son who likes a softer one. Thank you
4 settembre 2023
Risposta di Best Beds Direct
Hi Claire! thank you so much for leaving this positive review which will help other potential customers out!
We are happy to hear your son is enjoying the mattress :)
Good product
Good price
Extremely prompt delivery
Excellent communication with regard to delivery
23 agosto 2023
Risposta di Best Beds Direct
Thank you for leaving us this 5 star review! It is much appreciated and we are happy to hear that the delivery service was excellent! :)
It’s very comfy mattress
24 luglio 2023
Risposta di Best Beds Direct
Thank you for taking the time to leave this positive review!
Fast delivery..as described
12 luglio 2023
Risposta di Best Beds Direct
Hi Peter. Thank you for your 5 star feedback! : )
Bed delivered as scheduled and in…
Bed delivered as scheduled and in perfect condition. Delivery men were nice, helpful and carefully carried bed to upstairs bedroom.
9 luglio 2023
Risposta di Best Beds Direct
Hi Paul. Thank you so much for your positive feedback! :)
Lovely comfy bed and great value.
Lovely comfy bed and great value.
Quick delivery within a few days.
Delivered up to the bedroom with no problems at all
5 luglio 2023
Risposta di Best Beds Direct
Hi Emma. Thank you for leaving us this positive review! :)
Jason
Jason, when I could through to him on the phone, was extremely helpful explaining the features of each bed option and the main reason why I bought through your site.
28 giugno 2023
Risposta di Best Beds Direct
Hi John. Thank you for leaving this positive feedback. It's been passed on to Jason! =)
Speedy & great price
Easy to contact. Couldn’t believe how fast you delivered!! I thought I’d be waiting weeks not just a couple of days!!
Price excellent too 👍
28 giugno 2023
Risposta di Best Beds Direct
Hi Lisa. Thank you for your 5 star review! We're happy that you enjoyed the experience!
Very good customer service and a wide…
Very good customer service and a wide selection of beds.
3 giugno 2023
Risposta di Best Beds Direct
Hi Delia. Thank you for leaving us this positive review! :)
Risposta di Best Beds Direct
Thank you for leaving this positive review! :)
Risposta di Best Beds Direct
Hi there! Thank you for leaving this positive 5 star review!
Risposta di Best Beds Direct
Thanks for leaving this positive review, it's much appreciated! :)
Easy to order and delivered to bedroom
Easy to order and delivered to bedroom
Unfortunately the colour swatches were not a good match so we got a white headboard rather than a linen look so disappointed with that
The base of the bed was white and had very dirty marks on it despite the packaging luckily this is not seen once the bed was made up .
10 giugno 2023
Recomended local bed company showroom
We used the Thetford branch of this family company. I will definately use them again. The manager, Jason was extremely helpful without being pushy. We needed to get a single bed urgently for a relative unable to climb her stairs any longer. Jason went out of his way to make sure the bed was suitable for her needs. The bed with mattress and headboard was not expensive but good quality, made in the UK. Thanks to Jason rearranging his family life the bed was delivered when we wanted it within three days. Fantastic service!!!!
4 giugno 2023
Risposta di Best Beds Direct
Hi Joanna. Thank you so much for taking the time to leave this positive and helpful feedback! We're glad you enjoyed your shopping experience! :)
Friendly and knowledgeable service
Friendly and knowledgeable service. Local delivery -could not have been more helpful. Highly recommend. Alli :)
21 maggio 2023
Risposta di Best Beds Direct
Good morning! Thank you for your positive and helpful feedback! :)
When you decide to pay me for a review
When you decide to pay me for a review, I might be more generous
18 maggio 2023
Risposta di Best Beds Direct
Thank you for your positive review :)
Excellent service
3 maggio 2023
Risposta di Best Beds Direct
Good morning. Thank you for the 5 star review :)
Very friendly
Very friendly, managed to squeeze a delivery in for us. Was very careful when bringing in the bed. 10/10 would recomend
9 maggio 2023
Risposta di Best Beds Direct
Hi Jade. Thank you for your positive feedback and review! :)
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