Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service. Bought 2 divan beds delivered with care and well wrapped. Taken to choice of room without any scrapes to walls. Definitely recommend

L'azienda ha risposto

Valutata 5 stelle su 5

Visited your showroom after being recommended by a family member..Very helpful young man, very professional and knowledgeable about the products on display..We didn’t feel at all rushed into making a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good communication, very well explained on product and delivery. arrived as confirmed, delivered to the room as promised. carried out with respect to our property. very quick and efficient. Very h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellently competitively priced and fabulous customer service both before, during and after. I haven't updated my mattress for a while and the advice I recieved was first class - best nights sleep I... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili per camere da letto

Informazioni fornite da varie fonti esterne

Best Beds Direct specialise in high quality and affordable beds and mattresses. All mattresses and divans are hand made in the UK. With free 2 man delivery to your room of choice, the ability to have you current bed or mattresses removed and recycled, and a price match, why go anywhere else?


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

391 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Excellent service. Bought 2 divan beds delivered with care and well wrapped. Taken to choice of room without any scrapes to walls. Definitely recommend

20 aprile 2026
Logo di Best Beds Direct

Risposta di Best Beds Direct

Hi Jackie. Thanks so much for the positive review and repeat purchases! :)

Valutata 5 stelle su 5

Replacement for van mattress

This is our 1st time replacing our van mattress, this company has made the whole experience from quote to delivery exceptional at 2 weeks. We highly recommend to everyone who is seeking a new mattress.
Ray and Lyndia

9 ottobre 2025
Non scritta su invito
Logo di Best Beds Direct

Risposta di Best Beds Direct

Hi Ray, thanks for leaving this positive review and recommendation! :)

Valutata 5 stelle su 5

Great delivery time and excellent…

Great delivery time and excellent product!
I have used them for a few beds already and very satisfied with product!

2 settembre 2025
Logo di Best Beds Direct

Risposta di Best Beds Direct

Hi Sam, thanks for your review and for your repeat business! :)

Valutata 5 stelle su 5

Brilliant service from this company who…

Brilliant service from this company who l have used previously and would use again. Highly recommend them.
Easy ordering system, well informed all along. Given a date and phone call on the day of expected delivery time. Very polite and friendly delivery guys.
Bed is super comfy!! 🫠

27 agosto 2025
Logo di Best Beds Direct

Risposta di Best Beds Direct

Hi Sylvia, thanks for your repeat custom and for leaving this positive review! :)

Valutata 5 stelle su 5

Very pleased with the product.service…

Very pleased with the product.service and communication were very good.Wouldn’t hesitate to buy from again.

11 luglio 2025
Logo di Best Beds Direct

Risposta di Best Beds Direct

Good morning, we're happy to hear about the positive service and product. Thanks for the review! :)

Valutata 5 stelle su 5

Great mattress

Great mattress, at last a good nights sleep..
Great delivery service too..
Kept in touch..
Very helpful.
Altogether A+

Ken Nichols.

2 giugno 2025
Logo di Best Beds Direct

Risposta di Best Beds Direct

Hi Ken. Thanks so much for the positive feedback! We're glad you're getting a good nights sleep! :)

Valutata 5 stelle su 5

We have use this company a few times…

We have use this company a few times and as always we had excellent service. Would highly recommend.

2 aprile 2025
Logo di Best Beds Direct

Risposta di Best Beds Direct

Hi John. Thanks for the review and we appreciate your repeat custom.

Valutata 5 stelle su 5

Amazing quality

Amazing quality, low price, fast delivery, perfect seller. I will definitely buy from them again and very soon. Thank you, l am happy that you have such good items at such affordable prices.

2 aprile 2025
Logo di Best Beds Direct

Risposta di Best Beds Direct

Hi Gina. Thanks for leaving this positive review! We are thrilled that you're happy with the products and service :)

Valutata 5 stelle su 5

Great service

Great service, quick delivery and great product!

25 marzo 2025
Logo di Best Beds Direct

Risposta di Best Beds Direct

Hi Michelle, thanks for leaving this positive review! :)

Valutata 1 stelle su 5

Not brilliant. Poor customer service

Dropped off told to leave down stairs as wanted make sure new one came first got rid of old bet and start to put new one up when I realised they only sent one pack of feet for the a divan bed which also includes the other joining bar and head board nut to attach to bed. So iv got half a bed with 4 feet you have mallet in the the other half on the floor and a wonkey head board that flaps about. not what you really want as got wait a few days get another bag to finish it looks like me sons sleeping on a incline for a few days and having mess with a bed taking matress of again put feet on when your neck is built metal supports isnt the best physio. Bed and matress seem ok, well can't really tell as it looks like a bed from faulty towers at the moment. No answer on phones, waiting for email response
Two days later still waiting for accessorie pack to put bed and headboard up, things get forgotten but surley next day delivery should of been done when informed at 10am Monday? Poor really basic customer service really.
Reply
Simple common sense would be for you to put in the right number of feet and glides wouldnt it? Common sense would be to count two one pack for each side, I know counting to two must be hard but as knocking the feet in with a mallet in didn't think a bed company would forget how many feet a bed needs! And as two of the feet would come back out and if I forced it and broke it I'm taking it you would not have replaced it? So common sense would say don't break it as then I would of had a message on here saying you forced the feet out and broke them. Maybe learn each side needs one pack it's not hard is it for a bed company to have common sense is it I'll leave a few more reviews for trying be clever as common sense would make a customer more annoyed at a poor service made worse. Well done common sense isn't that common.

10 marzo 2025
Non scritta su invito
Logo di Best Beds Direct

Risposta di Best Beds Direct

Hello.

This was a very trivial matter that was resolved quickly.

Your bed was delivered on a pre agreed date and time. You emailed us saying there were a few glides missing straight after delivery, and we replied within several minutes saying we would send you some additional glides. We also said that the base could be used perfectly well without them and gave you instructions. The solution was to wait for the extra glides to arrive then insert them all together. Not add 1 or 2 and create an uneven sleeping surface. This is simple common sense.

All of your emails and messaged were replied to within a few hours.

Valutata 5 stelle su 5

It did what it said on the tin

It did what it said on the tin . The delivery driver was held up in traffic ( unavoidable ) and my eldest daughter took delivery
She reported the delivery was courteous and I am impressed with my purchase 👍

13 gennaio 2025
Logo di Best Beds Direct

Risposta di Best Beds Direct

Hi Andrew. Thanks for making your purchase and for leaving this positive review! : )

Valutata 5 stelle su 5

Best price, fast delivery and helpfull.

Easy to order from well designed website, Best price I could find, fast delivery and friendly, helpfull couriers.

8 novembre 2024
Logo di Best Beds Direct

Risposta di Best Beds Direct

Hi Rob. Thanks for leaving this positive feedback, it's really valued! :)

Valutata 5 stelle su 5

Really easy

Really easy , great communication

8 novembre 2024
Logo di Best Beds Direct

Risposta di Best Beds Direct

Hi Ian, thanks for leaving this positive review! :)

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più