I have been dealing with with Ross at Beresfords property agents. He has been patient, kind, helpful, polite and very informative. No questions were unanswered and he has been diligent and competent... Leggi di più
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Barbara was very friendly, polite and professional. She carried out the inspection efficiently and made the whole process feel easy and comfortable. Everything went very smoothly, and it was a pleasur... Leggi di più
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Beresfords was recommended to me by a friend and indeed they did not disappoint. The staff was very good in informing me every step of the way with the marketing process, always available either in t... Leggi di più
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Ella was excellent throughout my tenancy referencing process. She made everything completely smooth, was always available to answer my questions, and ensured it was a pleasant experience from start to... Leggi di più
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Beresfords are Essex’s largest family owned independent estate agency and have been successfully operating for over 45 years. Established in 1968 by RD and EG Beresford as an independent practice in Upminster. Our current Chairman and Managing Director...
Informazioni di contatto
Springfield Lyons Approach 10, CM2 5LB, Chelmsford, Regno Unito
- www.beresfords.co.uk
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I was shown a property that was out of…
I was shown a property that was out of my price range and they knew it.
I fell in love with it and my offer was refused as not enough.
I should never have been shown it as the agent knew I was going to offer less as it was all I had.
15 maggio 2026
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Risposta di Beresfords
Hi Donna,
Having read your recent review I am naturally concerned and disappointed with the comments made within.
Following a detailed appraisal of your file, and your subsequent contact with our Witham branch, it would appear file notes outline a different view to your own in terms of how events unfolded throughout this transaction.
The property came back on the market recently as you are aware and you were given the opportunity to view. Your circumstances were presented to the seller who seriously considered your subsequent offer, but unfortunately, another potential buyer viewed who was in a stronger buying position than you.
Time is of the essence with any potential purchase, particularly as in this case, when a property proves to be popular. Whilst it is in our interest to put forward any offers to a seller, it is ultimately the seller’s choice when deciding which purchaser to go with. Their decision will usually be based on amount offered and the purchaser’s buying position. Unfortunately in this case, the seller decided to go with the other party.
I am sorry you were unable to achieve the outcome you desired and can reassure you the office will keep you fully informed of other suitable property as it becomes available.
Alison Horsley, Customer Services Director.
Katy was helpful
Katy was helpful
Answered all questions
Such a good service. Thank you.
6 giugno 2026
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Risposta di Beresfords
Hi Joanne,
Many thanks for providing us with your feedback. I was pleased to read that you were happy with the service you received from Katy and that she was able to answer your questions and queries effectively. I know she will very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
A pleasure to do business with
Well, it’s always a bit stressful trying to find somewhere suitable to live and when you think you’ve found the perfect home, it’s already gone. It was a pleasure dealing with Beresfords Debby was very helpful and kind and informative and found the perfect home for me. I am extremely thankful and can not wait to move in. Thank you to Debby and Christine and the team at Beresfords Braintree for everything.
12 giugno 2026
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Risposta di Beresfords
Hi Dean
Thank you for providing us with your detailed feedback. It's great that after a difficult start in your search for a suitable property to rent, our lettings team in Braintree, and Debby in particular, were able to assist you in finding your perfect home. I know the whole team will be very grateful for your kind words and we wish you well with the move.
Steven Bond
Managing Director - Residential Lettings
We would like to thank the lettings…
We would like to thank the lettings team, in particular Lauren McComish and Oliver Hazell for their friendly and swift response to any queries we had.
4 giugno 2026
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Risposta di Beresfords
Hi Stephen
Thank you very much for your recent review. I am pleased that our Property Management team, and in particular Oliver and Lauren, were able to assist you in a friendly and efficient manner and answering any queries you had. I know the whole team will very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
The inventory was easy the agent put us…
The inventory was easy the agent put us at ease.
8 giugno 2026
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Risposta di Beresfords
Hi Wendy
Thank you for your kind words and 5-star rating which are very much appreciated.
Steven Bond
Managing Director - Residential Lettings
I recently rented a property through…
I recently rented a property through Beresfords in Billericay and had a fantastic experience from start to finish.
The whole team was incredibly helpful, professional and always available to answer any questions I had throughout the process. Moving home can be stressful, but they made everything straightforward and kept me informed every step of the way.
A special thank you to Lynn, James and Paul for all their support, patience and assistance. Nothing was ever too much trouble, and their friendly approach made a real difference.
I would highly recommend Beresfords Billericay to anyone looking to rent or buy a property. Thank you again for all your help!
Adriana B.
6 giugno 2026
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Risposta di Beresfords
Thank you so much for providing us with your detailed feedback. I was pleased to read that you have had a positive experience whilst renting a property through us, and that our lettings team in Billericay have been supportive and informative from start to finish. It's great that you would not hesitate in recommending us to others and we all appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Lauren McComish end of tenancy
Lauren McComish has been so helpful on this matter and very knowledgeable also. Keeping me up to date and very quick to respond to any enquiries.
Thank you so much Lauren
9 giugno 2026
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Risposta di Beresfords
Thank you for providing us with your recent review. I am pleased that Lauren was able to assist you efficiently and swiftly with your queries and questions. I know she will be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
The team at Beresfords have been…
The team at Beresfords have been exceptional - professional and friendly at all times and they work quickly and efficiently. Im really impressed!
9 giugno 2026
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Risposta di Beresfords
Hi Barry
Thank you for providing us with your feedback. We are pleased that you have been happy with the service we have provided and that you found our staff to be friendly and efficient. We all appreciate the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
We received excellent and professional…
We received excellent and professional service from Lauren McComish at Beresfords - we were always kept up to date with progress and kept fully informed throughout. Thank you for your help.
30 maggio 2026
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Risposta di Beresfords
Hi Paul
Thank you so much for your recent review. I am pleased that you were happy with the service you received from Lauren in our Property Inspections team, and that you felt you were kept fully informed of progress. I know she will be very grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Jazmin was really helpful and…
Jazmin was really helpful and accommodating to my requirements.
4 giugno 2026
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Risposta di Beresfords
Hi Phil
Thank you for posting your recent feedback. We very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Had a great experience in my time with…
Had a great experience in my time with Beresfords as a letting agent for my rental property. They were always happy to assist with any queries I had - helpful and reassuring with knowledge and expertise. Lauren Johnson in particular was an excellent point of contact - thanks for all your help and words of wisdom Lauren!
3 giugno 2026
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Risposta di Beresfords
Hi Sarah,
Thank you for providing us with your positive feedback regarding the service you have received from us as a landlord, whilst renting your property through us. I am pleased that you have found our team in Upminster to be helpful and knowledgeable, and always able to assist you with any queries or questions you may have had. We very much appreciate your kind words and look forward to working with you again in the future.
Steven Bond
Managing Director - Residential Lettings
We recently put our house on the market…
We recently put our house on the market with Beresfords Estate Agents and from day one we were extremely well looked after by Charlotte Micallef and Josh Sutherland.
Both Charlotte and Josh were very professional, approachable, and supportive. Selling a house can be stressful, but their communication, knowledge, and calm approach made the whole process feel more manageable.
Unfortunately, we had to remove our house from the market for personal reasons, and even though by then they had sold our property, they fully understood our situation, and we never felt they were disappointed we had to pull out of the deal.
We really appreciated this and would highly recommend both of them, and Beresfords Estate Agents, to anyone looking to buy or sell a property.
1 giugno 2026
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Risposta di Beresfords
Many thanks Eddy for your 5 star award and kind recommendation for Charlotte and Josh from our Upminster office. Both are focused on providing the best possible customer care and will do everything within their power to ensure the process is stress-free, guiding and supporting from the first point of contact. They will appreciate you sharing your experience and whilst you were not able to move forward on this occasion, I hope that we can be of further assistance in the future.
Alison Horsley, Customer Service Director.
Our experience with Beresfords Lettings in Upminster …
Our experience with Beresfords in Upminster has been outstanding from start to finish, thank you for finding new tenants within two weeks house went for rental and tenants moving in. Chris and team kept us informed at all times. A big thank you to Chris, Charlie, Taylor and Ella you have all been amazing. We would highly recommend this branch in finding tenancy.
1 giugno 2026
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Risposta di Beresfords
Hi Susan and Tony
Thank you both for your positive feedback. It is great that our lettings team in Upminster were able to find you new tenants in quick time and they were able to move in within just a couple of weeks. I know the whole team will be very grateful for your kind words and it's great that you would not hesitate in recommending us to others.
Steven Bond
Managing Director - Residential Lettings
Really proactive approach from Lauren McComish
Really proactive approach from
Lauren McComish.
Managed to make the whole house rental process seamless for us, busy landlords.
29 maggio 2026
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Risposta di Beresfords
Hi Peter
Thank you for providing us with your recent feedback. It was great to hear that you found the whole rental process to be a smooth and seamless one, thanks to the support and help you received from Lauren. As a landlord we understand how busy you schedules can be and that your time is precious, so to hear such kind words regarding the service you received from Lauren is pleasing to read.
Steven Bond
Managing Director - Residential Lettings
Thankyou to all the great team working…
Thankyou to all the great team working in Colchester, shining example of what an estate agent should be! Supportive, knowledgeable, responsive, genuinely invested in their customersI I would recommend them very, very highly to anyone looking for an estate agent who goes above and beyond.Thank you again to Ollie, huge asset to the company he is brilliant, helped get us out lovely forever home and made the whole process so easy and smooth, quick! However equally all a great team every person I spoke to and all make a huge difference. Couldn't recommend them any more highly wouldn't advise any other estate agents truly, but especially the Colchester team of Berefords they are all complete stars!!
14 maggio 2026
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Risposta di Beresfords
Hi Rosie,
Thank you for taking the time to post your 5 star award for the team at our Colchester office and in particularly Oli, your main point of contact. The team all work hard matching people to suitable property and it is pleasing to know Oli was able to find you a property to purchase. Once a sale is agreed, the team will guide and support at every stage of your journey, whilst keeping in regular contact with all relevant parties. Your kind recommendation is much appreciated, we wish you many happy years in your new home.
Alison Horsley, Customer Service Director
Ross Young.
I have to give a shout out to Ross Young, he really is a huge credit to beresfords. He is so easy to talk too, he goes through everything clearly, very supportive, reassures you that he will do everything he can to help. Any time I’ve got in contact with him, he’s always quick to respond back. 5 star service. Thanks again Ross, it’s been a pleasure talking to you.
28 maggio 2026
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Risposta di Beresfords
Hi Jessica
It was great to read your feedback regarding the service you received from Ross in our renewals department. Ross goes above and beyond for his clients to ensure he provides the best service possible, so I know your kind words will mean a lot to him.
Steven Bond
Managing Director - Residential Lettings
Jazmin was very efficient in making the…
Jazmin was very efficient in making the checkout and maintenance process and smooth as possible
27 maggio 2026
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Risposta di Beresfords
Hi Ammen
Thank you so much for providing us with your recent review. I am pleased that Jazmin was able to ensure that your checkout procedure proceeded swiftly and smoothly. I know she will be very grateful for your kind words.
Steven Bond
Managing Director - Residential Lettings
The Best Decision We Made – Outstanding Service from Charlotte Micallef & The Beresfords Upminster Dream Team
Charlotte Micallef, Director of the Upminster Office at Beresfords, went completely above and beyond for us during the sale of our home. After having three different agents out to value our property, Charlotte stood out immediately. She was honest, knowledgeable, professional and realistic from the very beginning. Unlike some of the other agents, she didn’t just tell us what we wanted to hear to win our business — she told us the truth about the market, backed everything up with evidence and explained exactly how she and her team would achieve the best possible result for us. That honesty gave us complete confidence in her.
Before deciding which agent to use, we did a huge amount of research ourselves. We looked into sales figures, reviews, local reputation and market presence, and it quickly became obvious why Beresfords Upminster are the number one agent in the area. Charlotte’s reviews were outstanding and, when speaking to local people in Upminster, her name kept coming up time and time again. Vendors spoke so highly of her, and now we completely understand why.
Charlotte is everything you would want in an estate agent. She is incredibly knowledgeable, trustworthy, proactive and hardworking, but what we appreciated most was that there is absolutely no nonsense with her. She says it exactly how it is, gives genuine advice and always has your best interests at heart. In an industry where some agents can overpromise, Charlotte was refreshingly honest and transparent throughout the entire process, and we genuinely valued that.
What also impressed us massively was the incredible team she has around her. From James, her Sales Manager, to Josh, Senior Consultant, Marney, Sales Negotiator, and Sharon, her PA — they are honestly a dream team. Every single person worked tirelessly to help get our house sold, and you could genuinely see how well they all work together. The communication was exceptional throughout. We were always updated with viewing feedback promptly, kept informed on phone-outs, buyer interest and next steps, and no question was ever too much trouble. They made us feel like our sale truly mattered to them.
The teamwork, professionalism and energy within the office really does set Beresfords Upminster apart from the competition. They don’t just list houses — they properly work for their clients and do everything they can to achieve the best possible outcome.
Charlotte herself is a huge asset to Beresfords and they are incredibly lucky to have her. Her passion, drive, honesty and commitment to her clients are second to none, and it is very clear why she and her team have built such an outstanding reputation in Upminster.
Thanks to Charlotte and her amazing team, our house sold successfully and achieved a fantastic price. We honestly could not have asked for a better experience.
Thank you again Charlotte, James, Josh, Marney and Sharon for all of your hard work, dedication and support throughout. We would highly recommend Charlotte Micallef and the Beresfords Upminster team to anyone looking to sell their home in Upminster.
27 maggio 2026
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Risposta di Beresfords
Many thanks Tracy for your outstanding review for Charlotte and her team at our Upminster office. It is pleasing to hear we were your agent of choice after carrying out your own research and that the level of service extended to you exceeded your expectations.
Leading from the front, Charlotte will tailor a marketing strategy dependant upon individual circumstances in order to generate maximum interest and asking price. The team are all proactive in their approach and once a sale is agreed, will do everything within their power to progress the transaction through to exchange and completion keeping all parties regularly updated.
The team all pride themselves on the quality of their customer care and will appreciate your 5 star award and kind comments. Communication is key and they are dedicated to supporting our clients throughout the journey.
Thank you for your recommendatoin, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Director
Risposta di Beresfords
Hi Ganiyat
Thank you for your kind words and 5-star rating, which is very much appreciated.
Steven Bond
Managing Director - Residential Lettings
Rylie is very helpful and knowledgeable…
Rylie is very helpful and knowledgeable about the local rental market and has made the experience of renting my property extremely straightforward and stress free. Thank you Rylie.
26 maggio 2026
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Risposta di Beresfords
Hi Nicholas
Thank you very much for providing us with your feedback. It's great that the process of renting your property was made less stressful due to the service provided to you by Rylie who was able to assist you efficiently, providing guidance and support along the way. I know she will very much appreciate your kind words.
Steven Bond
Managing Director - Residential Lettings
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