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Valutata 5 stelle su 5

I have been dealing with with Ross at Beresfords property agents. He has been patient, kind, helpful, polite and very informative. No questions were unanswered and he has been diligent and competent... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Barbara was very friendly, polite and professional. She carried out the inspection efficiently and made the whole process feel easy and comfortable. Everything went very smoothly, and it was a pleasur... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Beresfords was recommended to me by a friend and indeed they did not disappoint. The staff was very good in informing me every step of the way with the marketing process, always available either in t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ella was excellent throughout my tenancy referencing process. She made everything completely smooth, was always available to answer my questions, and ensured it was a pleasant experience from start to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Finanza e assicurazioni

Informazioni fornite da varie fonti esterne

Beresfords are Essex’s largest family owned independent estate agency and have been successfully operating for over 45 years. Established in 1968 by RD and EG Beresford as an independent practice in Upminster. Our current Chairman and Managing Director...


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(1188)

236 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thumbs up to Jazmin in charge of visit bookings

Jazmin has been great with the booking emails. She always send a reminder at least 5-6 weeks prior and when I've needed to reschedule, she has been able to work with my plans.

26 maggio 2026
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Risposta di Beresfords

Hi Oluwatosin
Thank you so much for your recent review. It's great that you have been happy with the service provided to you by Jazmin and she has been able to accommodate your requests to reschedule appointments when necessary. I know she will very much appreciate your kind words.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Inventory Communication

Communication was good, visit notice was adequate to allow tenant availability

26 maggio 2026
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Risposta di Beresfords

Hi Nathan
Thank you for posting your recent feedback regarding a recent visit to your property. I am pleased that you felt you were provided with plenty of notice prior to the visit and have been happy with the service you received. We all appreciate the 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

We have been using Beresfords for the…

We have been using Beresfords for the past few years and have found their service to be exceptional.
Would highly recommend them.

23 maggio 2026
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Risposta di Beresfords

Hi Anwar
Thank you for your recent review. We very much appreciate your kind words and 5-star rating and look forward to continuing our working relationship with you going forward.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Jazmin Jaycock was extremely helpful…

Jazmin Jaycock was extremely helpful with checkout when my tenants had left the property. Answered any questions I had and helped me quickly and throughly.

21 maggio 2026
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Risposta di Beresfords

Hi Pela
Thank you for your recent feedback. I was pleased to read that you have found Jazmin to be helpful and efficient whilst assisting with the checkout of your previous tenants. I know she will very much appreciate your kind words and we look forward to assisting you further in the future.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Beresford are easy to get in touch…

Beresford are easy to get in touch with.
The staff are ready to meet to value and let out my property.
As I have them manage it they make regular visits. William was very helpful.
They have a good maintenance department ready to help.

30 aprile 2026
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Risposta di Beresfords

Hi Carole,
Thank you for posting your recent review. It was pleasing to read that you are happy with the service that we provide and that you feel supported by our maintenance department and inventory team, who make regular visits to you at your property. We are all very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Very helpful

Very helpful, quick to respond to emails.

11 maggio 2026
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Risposta di Beresfords

Hi Debbie,
Thank you for leaving us your recent review. Your kind words and 5-star rating are much appreciated.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Given our move to a rental was an…

Given our move to a rental was an international move and not without its complications, Eleanor / Adam and the Landlord have been extremely patient and helpful throughout the entire contract and we have really appreciated their assistance and patience and would thoroughly recommend them.

15 maggio 2026
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Risposta di Beresfords

Thank you for providing your detailed feedback. It was great to read that our lettings team in Brentwood were able to assist you in what transpired to be a slow and complicated move for you. I know that Adam and Eleanor in particular will be very grateful for your kind words regarding their patience and assistance in this matter and we wish you all the best in your new home.
Steven Bond
Managing Director - Residential Lettings
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Geraldine was fantastic

Geraldine was fantastic. Great attitude and very professional

15 maggio 2026
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Risposta di Beresfords

Hi Bujar
Thank you for your recent review. I know that Geraldine will be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Nice fast service no messing around

Nice fast service no messing around! Chris Mitchell is the man

13 maggio 2026
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Risposta di Beresfords

Hi Bobby
Thank you for providing us with your recent review. It was great to read your comments regarding Chris from our lettings department in Upminster. I am pleased that he provided you with a fast and efficient service and I know he will be very grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Amazing service from the whole team.at…

Amazing service from the whole team.at beresfords. Sourced quality Tenants for my property have kept me updated throughout the whole process. have used this agent for many years and will not change thank you everyone

14 maggio 2026
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Risposta di Beresfords

Thank you for providing us with your feedback. It was great to read that you have been consistently happy with the service you receive from our Company, after working with us for many years now, and we look forward to continuing working with you for many more years to come. We all very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

They have been amazing

They have been amazing, there was a slight hiccup but Debby got it completely sorted and took all the stress away, couldn’t be more thankful

12 maggio 2026
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Risposta di Beresfords

Hi Sarah
Thank you for posting your recent review. It was great to read that Debby in our lettings department at Braintree was able to assist you with your recent issues, making the whole process stress free for you. I know she will very much appreciate your kind words.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Very friendly and professional staff…

Very friendly and professional staff that you can easily trust

30 aprile 2026
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Risposta di Beresfords

Thank you for providing us with your feedback. We very much appreciate your kind words and 5-star rating.

Valutata 5 stelle su 5

Great Help With Our Deposit Return

After checkout, Jazmin supported us throughout the whole deposit return process and communicated very well between us and the landlord. Thanks to her help and professional handling of the discussions, we received our full deposit back. She was always responsive, helpful, and understanding.

6 maggio 2026
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Risposta di Beresfords

Hi Baris
Thank you for posting your recent review. It was great to read that Jazmin has been instrumental in the handling of the return of your deposit, keeping you up to date and well informed of proceedings throughout. I know she will be very grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Kasey Vann at Beresfords Witham

Kasey Vann at Beresfords Witham is everything an estate agent should be, kind, caring, and absolutely not the stereotype we so often hear about. From start to finish, she was thorough, proactive, and always kept in touch. Any time I needed to speak with her, she either answered straight away or made sure to get back to me promptly.
This review is from my experience as a buyer, and I also want to acknowledge how supportive she clearly was of the sellers. Communication throughout was clear, honest, and professional, which made the whole process feel calm and well managed. It genuinely felt like a collaborative working relationship, with everyone kept informed at every stage.
Kasey truly has your corner. When the time comes for us to sell in the future, there is no question — we would never use anyone other than Kasey. There is simply no one else I would be willing to work with.
Kasey, I cannot thank you enough for everything you have done for us. Beresfords Witham truly have a gem working for them, and I sincerely hope they value you and commend you for the outstanding work you do.
Highly, highly recommended.

7 maggio 2026
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Risposta di Beresfords

Many thanks Jess for the fantastic feedback for Kasey who is based at our Witham office. You will have been in very safe hands as Kasey prides herself on the quality of her customer care. From the first point of contact, she will do all possible to match people to suitable property, guiding and supporting throughout the process. With her knowledge and expertise, she is perfectly placed to overcome any issues that may arise once a sale is agreed. Kasey will appreciate your 5 star award and kind recommendation, and look forward to assisting you again in the future.
Alison Horsley, Customer Service Director

Valutata 5 stelle su 5

Lauren Senior

Lauren Senior, Renew Coordinator, was absolutely fantastic throughout my enquiry. Super fast responses, very professional, helpful, and friendly from start to finish. She made everything clear and easy to understand and kept me updated the whole time. Really appreciated the excellent customer service highly recommend!

6 maggio 2026
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Risposta di Beresfords

Hi Basy
Thank you for posting your detailed review. I am pleased that Lauren provided you with an efficient and professional service, maintaining clear communication with you throughout. It's great that you would not hesitate in recommending us to others and we all thank you for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Dealing with the lettings department.

Dealing with the lettings department.
Charlie & Lauren were great. We had a few delays due to our own circumstances, Very patient and professional. Thank you guys for your help during the process!

30 aprile 2026
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Risposta di Beresfords

Hi Tammy,
Thank you for your recent feedback. I was pleased to read that Charlie and Lauren in our lettings department at Upminster were able to assist you efficiently during your recent dealings with them. We all very much appreciate the 5-star rating and wish you well in your new home.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Her communication skill is perfect

Her communication skill is perfect, she responded promptly to my emails and addressed my concerns.

15 aprile 2026
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Risposta di Beresfords

Hi Olu
Thank you so much for your review. We very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Chris was very helpful.

Chris was very helpful throughout the process. He secured a tenant quickly with a good rental income.
Nothing was too much trouble and I would recommend him to anyone looking for a letting agent.
Thank you, Beresfords.

13 aprile 2026
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Risposta di Beresfords

Hi Gillian
Thank you for providing us with your recent feedback. I was pleased to read that you found Chris to be efficient and helpful during your recent dealings with him, and that he was able to secure you a suitable tenant quickly. It's great that you would not hesitate in recommending us to others and we very much appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Calls always answered quickly and…

Calls always answered quickly and direct to the person you need to speak to. Also very knowledgeable and prepared to pass on best advice

1 maggio 2026
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Risposta di Beresfords

Hi Peter
Thank you for posting your recent review. It's great that you have found our staff to be helpful and knowledgeable during your recent dealings with our Brentwood lettings department. I know the whole team will very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Valutata 5 stelle su 5

Jazmin has always provided us with…

Jazmin has always provided us with sufficient notice of any up and coming inspections and has always tried to accommodate alternative dates if required.
A professional service is always provided.
Thank you

1 maggio 2026
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Risposta di Beresfords

Hi Nicholas
Thank you so much for providing us with your recent feedback. I was pleased to read that you have been consistently happy with the service you receive from Jazmin regarding inspections at your property. It is great to know you are provided with sufficient notice prior to her visit and that you find her to be professional throughout whilst attending your property.
I know she will be very grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings

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