We had good service from Bensons instore staff from choosing a new bed and matteress. Delivery was on the day and time promised, emailed few days before delivery we had a phone call 30 minutes before... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Cherie listened to what we wanted, and then gave us ample time to be shown around the showroom, trying various mattresses, until we found one suitable. She explained about the returns policy, should t... Leggi di più
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From our visit to the showroom through to the delivery and assembly of our new bed, we cannot criticise the quality of customer service. We were also kept up to date with the manufacture and dispatch... Leggi di più
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Enjoyed selecting our mattress with the manager in the Blackpole Worcester, he made us laugh. We are having lovely comfortable knights. Happy customer Bill Kelly
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Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Worcester722
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Regno Unito
- 1905759726
4,9
Eccellente
649 recensioni
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Le persone hanno visualizzato anche
Risposta di Bensons For Beds - Worcester722
We're delighted our showroom staff and delivery men were so helpful! We appreciate your positive feedback and your time.
Friendly knowledgeable staff
10 febbraio 2026
Risposta di Bensons For Beds - Worcester722
We appreciate your positive feedback! We are so glad our staff was knowledgeable and friendly.
A really good experience
A really good experience. We discussed our needs and Simon (?) Was really attentive. Offering us suggestions to meet our needs. We wasn't rushed or pushed but offered what would suit our personal criteria thank you.
1 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Worcester722
We're happy to hear that you had a really good experience. It's great to know that our team member was attentive and offered helpful suggestions without rushing you. Thank you for your positive feedback!
Risposta di Bensons For Beds - Worcester722
We're so happy you received quick delivery and excellent service. Thank you for your positive feedback; it means a lot to us.
The whole service was very professional…
The whole service was very professional but not too time consuming.
4 febbraio 2026
Risposta di Bensons For Beds - Worcester722
We're so happy to hear that our service was professional and efficient for you. We appreciate you sharing your positive experience with us!
Until next time, take care,
Megan at Customer Care!
Really helpful experience in the shop…
Really helpful experience in the shop and smooth ordering and delivery process.
2 gennaio 2026
Risposta di Bensons For Beds - Worcester722
We appreciate you taking the time to leave us a review! We're so glad to hear that you found your experience in the shop helpful and the ordering and delivery process smooth.
We truly appreciate your feedback.
Megan at Customer Care
Risposta di Bensons For Beds - Worcester722
We appreciate you sharing! We are so happy to hear that you found our service excellent and the product great.
23- 1-26 Really nice sales lady,made me feel welcome and comfortable.
Really nice sales lady. The lady's name is Lauren. She was really helpful and helped me make my decision to buy my bed.
6 gennaio 2026
Risposta di Bensons For Beds - Worcester722
We are so happy our sales lady was nice! Thank you for your positive review; we appreciate your feedback.
Class A1 service Benson Beds Worcester
Sales manager non pushy , easy to communicate with , showed us all the mattress’s within our budget range . Communication on delivery was A1 . The delivery guys took off their shoes and place the mattress on to the bed with no problems . We were extremely satisfied
22 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Worcester722
We're happy to hear that you found our sales manager helpful and easy to communicate with! We appreciate your positive feedback regarding our delivery team's care and communication.
Great Mattress- Eve Hybrid Uno
Great Mattress- Eve Hybrid Uno. My son has slept well every night since he received it.
Super delivery. On time. Brought bed and mattress up to his bedroom quickly and efficiently.
I've used Bensons for Beds twice and would definitely use again!
25 gennaio 2026
Risposta di Bensons For Beds - Worcester722
We're happy to hear that your son is sleeping well on his Eve Hybrid Uno mattress! We're also glad the delivery was super and efficient. Thank you for using our services again.
Bensons for Beds
Gary, sale and the team where a delight to interact with. The customer service in Bensons for beds was friendly, helpful and 10 out of 10 ovrrall. They made it you feel at home and easy to pick out a bed, they break down the cost of the everything in total. They went above and beyond with everything.
15 gennaio 2026
Risposta di Bensons For Beds - Worcester722
We're happy to hear that you found our team delightful and helpful. It's great to know you felt at home and that the cost breakdown was beneficial. We appreciate your positive feedback!
Excellent service and kept well…
Excellent service and kept well informed about our on time delivery.
23 gennaio 2026
Risposta di Bensons For Beds - Worcester722
We appreciate you taking the time to leave us feedback. We are so glad our service was excellent and you were well-informed about your on-time delivery!
Very helpful fast delivery
Very helpful fast delivery . Kept updated . And the delivery team were polite . Tidy excellent at their job . And informed me on mattress care . Very happy person ☺️
19 gennaio 2026
Risposta di Bensons For Beds - Worcester722
We're so happy to hear about your helpful and fast delivery! It's great to know our delivery team was polite, tidy, and excellent, and that you were informed on mattress care.
Simon very helpful and explained the…
Simon very helpful and explained the pros and cons of different mattresses which made our decision much easier.
19 gennaio 2026
Risposta di Bensons For Beds - Worcester722
We're so glad that our team member's explanations of the mattresses' features helped simplify your decision-making process. Thank you for your positive feedback.
Just a pleasant walk around browsing…
Just a pleasant walk around browsing the selection of beds and mattresses
17 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Worcester722
We're glad you enjoyed your visit and browsing our selection. Thank you for taking the time to share your positive experience with us!
Great advice and service and really…
Great advice and service and really friendly team in the store.
14 gennaio 2026
Risposta di Bensons For Beds - Worcester722
We appreciate your feedback! We are so glad you found our team friendly and received great advice and service in our store.
Experience in purchasing a new matressOur experience in purchasing our new…
Our experience in purchasing our new mattress didn’t require much promotion from the sales person - we went knowing what we we looking for but because of the size of the showroom they were unable to show us the mattress, due to size and limited stock on display therefore unable to try it. The young lady explained everything and the fact our daughter had purchased one some time ago - we decided to purchase our mattress.
8 gennaio 2026
Risposta di Bensons For Beds - Worcester722
We appreciate you choosing us for your mattress purchase. We regret that we couldn't display the specific mattress you wanted to try due to space and stock limitations. We're glad the information provided and your daughter's positive experience aided your decision. Thank you for your feedback.
Helpful shop staff. Good product.
Well-informed and helpful shop staff.
Mattress very comfortable - after only 4 nights sleeping on it so far!
Delivery people courteous and helpful.
Always INSIST on deliveries by Benson's own people - we had a most unsatisfactory and unpleasant experience with a 3rd party courier 3 years ago.
8 gennaio 2026
Risposta di Bensons For Beds - Worcester722
Thank you for sharing your experience with us Martin! We’re delighted to hear that our shop staff were helpful and well-informed, and that your new mattress is already providing great comfort after just a few nights. It’s also wonderful to know that the delivery team were courteous and helpful.
We appreciate your comment about insisting on our own delivery team – we’re proud of the service they provide and will continue to ensure our customers receive the best possible experience.
Thank you again for choosing us, and we hope you continue to enjoy your new mattress for many years to come!
Best Wishes,
Megan
Social Media Team
Bensons for Beds
We like the mattress that we have…
We like the mattress that we have brought. The salesman was very good with information about the product
6 gennaio 2026
Risposta di Bensons For Beds - Worcester722
We're glad you like the mattress and that our salesman provided helpful information. Thank you for your positive review – Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Worcester722
We appreciate you sharing your experience with us John! We are so happy to hear that you found our advice helpful and our service pleasant.
We hope to welcome you back soon!
Megan at Customer Care
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