We had good service from Bensons instore staff from choosing a new bed and matteress. Delivery was on the day and time promised, emailed few days before delivery we had a phone call 30 minutes before... Leggi di più
L'azienda ha risposto
Unit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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We had good service from Bensons instore staff from choosing a new bed and matteress. Delivery was on the day and time promised, emailed few days before delivery we had a phone call 30 minutes before... Leggi di più
L'azienda ha risposto
Cherie listened to what we wanted, and then gave us ample time to be shown around the showroom, trying various mattresses, until we found one suitable. She explained about the returns policy, should t... Leggi di più
L'azienda ha risposto
From our visit to the showroom through to the delivery and assembly of our new bed, we cannot criticise the quality of customer service. We were also kept up to date with the manufacture and dispatch... Leggi di più
L'azienda ha risposto
Enjoyed selecting our mattress with the manager in the Blackpole Worcester, he made us laugh. We are having lovely comfortable knights. Happy customer Bill Kelly
L'azienda ha risposto
Scritti dall'azienda
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Regno Unito
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We had good service from Bensons instore staff from choosing a new bed and matteress. Delivery was on the day and time promised, emailed few days before delivery we had a phone call 30 minutes before they arrived. Two polite young men, took their shoes off before entering the house. They assembled the bed which was agreed instore, they kindly carried our old matteress downstairs put it in the garage for us (in dispute with another company so needed to keep it) very professional and helpful. Would have to have preferred to have it delivered sooner.

Risposta di Bensons For Beds - Worcester722

Risposta di Bensons For Beds - Worcester722
Very happy with the service from the staff when I went to look at an adjustable bed. All questions answered and I found it to be a very good experience in excellent customer service. Would recommend to others

Risposta di Bensons For Beds - Worcester722
The range of beds was very good and we received a very helpful, cheerful and efficient service.

Risposta di Bensons For Beds - Worcester722
Enjoyed selecting our mattress with the manager in the Blackpole Worcester, he made us laugh. We are having lovely comfortable knights.
Happy customer
Bill Kelly

Risposta di Bensons For Beds - Worcester722
From our visit to the showroom through to the delivery and assembly of our new bed, we cannot criticise the quality of customer service. We were also kept up to date with the manufacture and dispatch of the bed. Buying online is all well and good but you can't beat trying the bed and mattress out in the showroom and getting to know the delivery guys. A very efficient service all round. We could have bought the bed outright but with the 0% finance option why not go for it.

Risposta di Bensons For Beds - Worcester722

Risposta di Bensons For Beds - Worcester722
Simon was very knowledgeable and informative and allowed us plenty of time to make our minds up without pressing us to make a decision. Very good at his job and made the whole experience pleasant and enjoyable.

Risposta di Bensons For Beds - Worcester722
Really knowledgeable and helpful staff who went out of the way to help but also gave us space to form our choices . Excellent experience.

Risposta di Bensons For Beds - Worcester722
Very helpful staff..understood what I wanted from a mattress

Risposta di Bensons For Beds - Worcester722
Told them what we were looking for, was shown the bed type that was required then left to look at the beds was told if we needed any information she was not far away, not pushing us not putting any pressure on us it was a all together a nice shopping experience

Risposta di Bensons For Beds - Worcester722
Cherie listened to what we wanted, and then gave us ample time to be shown around the showroom, trying various mattresses, until we found one suitable. She explained about the returns policy, should the mattress not be suitable once we had tried it out on our own bed. All the staff at the Worcester Blackpole branch in Worcester appeared to have a happy, relaxed and informative approach to the customers who were in the shop at the same time as us. There definitely was an uplifting but relaxed attitude, which was great when you're making such a big (and expensive!) purchase.

Risposta di Bensons For Beds - Worcester722

Risposta di Bensons For Beds - Worcester722
We first went into the shop in Worcester and the sales man was so kind and was eager to help us find the best mattress for our needs and price point.
We then went away to decide and bought online.
When it was delivered, the delivery man was very efficient and friendly and was great!

Risposta di Bensons For Beds - Worcester722
Really happy with my experience at Benson‘s for beds in Worcester the manager Simon was absolutely fantastic. Made our experience in store exceptional

Risposta di Bensons For Beds - Worcester722
We had excellent experience at Benson Beds, Worcester. The sales staff advised us, friendly, delivery as promised, courteous and careful when putting bed together. Full marks all round, highly recommended

Risposta di Bensons For Beds - Worcester722
Showroom staff plus delivery team were pleasant, knowledgeable, had good communication skills and were punctual. We are very pleased with the product too.
Would definitely recommend Bensons for Beds to others.

Risposta di Bensons For Beds - Worcester722
The sales assistant Neil was very helpful and friendly. Dedicated time and effort to ensure we found the right bed and mattress to our specifications, and provided us with lots of helpful information with regards aftercare and maintenance.

Risposta di Bensons For Beds - Worcester722
Great service, good products .
Bought in sale .
Delivered on correct date and time.
Perfect.
Sales man really helpful explanation of products 1st class his name is Gary .
And 2 delivery drivers again 1st class with instructions and assembly of bed

Risposta di Bensons For Beds - Worcester722
Such a very friendly and helpful always a pleasure to visit thank you especially Garry !!

Risposta di Bensons For Beds - Worcester722
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