We had good service from Bensons instore staff from choosing a new bed and matteress. Delivery was on the day and time promised, emailed few days before delivery we had a phone call 30 minutes before... Leggi di più
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Sede
Cambia sedeUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Cherie listened to what we wanted, and then gave us ample time to be shown around the showroom, trying various mattresses, until we found one suitable. She explained about the returns policy, should t... Leggi di più
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From our visit to the showroom through to the delivery and assembly of our new bed, we cannot criticise the quality of customer service. We were also kept up to date with the manufacture and dispatch... Leggi di più
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Enjoyed selecting our mattress with the manager in the Blackpole Worcester, he made us laugh. We are having lovely comfortable knights. Happy customer Bill Kelly
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Dettagli dell'azienda
- Negozio di mobili per camere da letto
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- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Worcester722
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Regno Unito
- 1905759726
4,9
Eccellente
648 recensioni
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Le persone hanno visualizzato anche
Risposta di Bensons For Beds - Worcester722
We're happy to hear that you had such a positive experience. We appreciate your feedback and thank you for it.
Team Bensons - Jessica
Good range of beds
Good range of beds, mattresses, prices with efficient, friendly staff.
14 marzo 2026
Risposta di Bensons For Beds - Worcester722
Carole De Calmer,
We're so glad you found a good selection of beds and mattresses at prices that worked for you, with our friendly team. Thanks!
Team Bensons
Excellent Service
Gary's recommendations were very helpful. He was polite, courteous and patient with a good sense of humour. The labelling on the mattresses was clear and informative.
12 marzo 2026
Non scritta su invito
Risposta di Bensons For Beds - Worcester722
A.B,
We appreciate your feedback! We're happy to hear the recommendations were helpful and that you found the service polite, courteous, and patient. It's great the labelling was clear and informative.
Team Bensons
Very satisfied
In general the staff very friendly, helpful and professional. But a huge shout out to Simon who assisted us with our purchase 👍🏼
10 marzo 2026
Risposta di Bensons For Beds - Worcester722
Thank you for your lovely feedback! 😊 We’re really glad you found the team friendly, helpful and professional — and we’ll definitely pass a big shout‑out to Simon for assisting with your purchase.
Looking forward to seeing you again!
Megan at Customer Care
Risposta di Bensons For Beds - Worcester722
Mr Currill,
We appreciate you sharing your positive experience! We are happy to hear about your great service.
Team Bensons
Succesful bed purchase
Simon took time to show us many options and strove to find us the best deal. Simon was very knowledgable and helpful and allowed us plenty of time to make the best decision.
1 marzo 2026
Non scritta su invito
Risposta di Bensons For Beds - Worcester722
Tim,
We're happy to hear that you found the assistance you needed to make an informed decision. Thank you for sharing your positive experience; we appreciate your feedback!
Team Bensons
A pleasure to deal with.
Sales assistant (Lauren) was very informative and not at all pushy with the sale. Very pleasant to deal with. Delivery was speedy and on time.
26 febbraio 2026
Risposta di Bensons For Beds - Worcester722
Amy,
We appreciate your feedback! We're happy to hear that our sales assistant was informative and pleasant, and that your delivery was speedy and on time.
Team Bensons
Easy process to get the right product
Gary was helpful and informational
on mattress options which paid the purchasing process a lot easier.
24 febbraio 2026
Risposta di Bensons For Beds - Worcester722
Thank you for your feedback Lynsey! We’re delighted to hear that Gary was helpful and informative when guiding you through the mattress options — it’s great to know this made the purchasing process much easier. We really appreciate you taking the time to share your experience,
Megan at Customer Care
Excellent product and selected well
26 febbraio 2026
Risposta di Bensons For Beds - Worcester722
Really appreciate your feedback Richard! Delighted you’re happy with the product and the choice made.
Megan at Customer Care⭐
Brilliant experience
Was talked through all options well. Looked at all options until we found the right combination for us, whilst keeping us informed.
Delivery was brilliant and they were so helpful.
And to top it off the bed is soooooo comfy
20 febbraio 2026
Risposta di Bensons For Beds - Worcester722
Really appreciate your lovely feedback Claire! Great to know every option was explained well and you were guided to the right setup. So pleased delivery went smoothly too. And the best part—your new bed is super comfy! ⭐
We’re so glad you had a great experience,
Megan at Customer Care
Great experience
Great attentive service in-store.
Drivers arrived when they said they would and even took their shoes off at the door. All round positive experience.
22 febbraio 2026
Risposta di Bensons For Beds - Worcester722
Hello Mike,
We appreciate you sharing your feedback! We're happy to hear that you received great, attentive service in our store and that the delivery team was punctual and courteous.
Looking forward to seeing you again!
Megan at Customer Care
Very helpful and friendly staff
19 febbraio 2026
Risposta di Bensons For Beds - Worcester722
Hello,
We appreciate you letting us know our staff was friendly and helpful! We are so glad you had a great experience,
Megan at Customer Care
Once the test bed was tried to find out…
Once the test bed was tried to find out the type of mattress we wanted, It simplified the whole process. No hard sell, Neil was very knowledgeable and left us to work out which type of mattress we liked once he had shown us a selection, even swapping the preferred mattress onto a different base to help with our decision. 10/10
20 febbraio 2026
Risposta di Bensons For Beds - Worcester722
We're happy to hear the test bed helped simplify the process of finding the right mattress. It's great our team member was knowledgeable and allowed you to choose the mattress you liked. We appreciate your feedback!
Stewart - Team Bensons
Risposta di Bensons For Beds - Worcester722
We're happy to hear that you received excellent service and that our delivery/fitters were great! We appreciate your positive feedback.
Stewart - Team Bensons
Bought a bed, mattress and pillows
Bought a bed, mattress and pillows today from Simon in Worcester. Great experience and very professional with a very good sense of humour. Looking forward to receiving our new purchase soon.
14 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Worcester722
We're happy to hear that you had a great experience. We appreciate your positive feedback regarding the helpful service you received. We hope you enjoy your new bed, mattress, and pillows!
Stewart - Bensons Team
Excellent choice and service
From entering the shop to delivery of our new mattress, it’s been fantastic. Excellent advice in store from Gary, no pushy sales talk. Time to consider options on a variety of mattresses and clear advice on looking after our mattress. Small additional charge for the removal of old mattress made everything much easier. Delivery on time by courteous Luke and Paul who again gave advice on caring for our new mattress .
14 febbraio 2026
Risposta di Bensons For Beds - Worcester722
We're happy to hear that you received excellent advice in our store and that the delivery of your new mattress was on time. It's great that the team gave advice on caring for your new mattress. Thank you for your positive feedback!
Stewart - Bensons Team
Great service from purchase to delivery.
Great service from purchase to delivery. Good communications and updates with clean, careful and well mannered delivery of mattress. Respectful of property and homeowner.
10 febbraio 2026
Risposta di Bensons For Beds - Worcester722
We're happy to hear about the great service you experienced, from purchase to delivery! It's great to know our team provided good communication and respectful delivery.
Stewart - Bensons Team
Very helpful salesman I
Very helpful salesman I lay on about 10 beds before choosing the one I decided on. There was no rushing from SImon let me take my time
7 febbraio 2026
Risposta di Bensons For Beds - Worcester722
We're happy to hear that you felt supported during the selection process and were able to take your time finding the perfect bed. Thank you for your positive feedback,
Megan at Customer Care
Easy to purchase, delivered on time
Easy to purchase, delivered on time. Love our new mattress. Always buy from them this is the 3rd bed we have had the others were TV beds. Always find them competitive on price too and good that you can see what you want to buy in a showroom. I bought this one from Worcester and the last one from Kidderminster, both great service
12 febbraio 2026
Risposta di Bensons For Beds - Worcester722
We're happy to hear you found it easy to purchase and that your mattress was delivered on time! It's great to know you love your new mattress and appreciate our competitive prices and showroom experience. Thank you for your continued loyalty!
- Jessica at Team Bensons
Risposta di Bensons For Beds - Worcester722
We're glad you found our product at a good price and easy to construct, and that our customer service was helpful. We appreciate your feedback!
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