Staff were really helpful and friendly, we were kept informed by text or email of what stage the bed was at, delivery was great on time and professional
Sede
Cambia sedeUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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We have regularly bought items from the Ipswich store and on returning today we enjoyed another excellent visit. Both Jay and Craig were suoer helpful without any pushy salesmanship. They are extreme... Leggi di più
L'azienda ha risposto
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased w... Leggi di più
L'azienda ha risposto
Absolutely incredibly customer service received by Janine yesterday. Knowledge was amazing, really helped us find comfort in our mattress. She aloud us to try out different types of comfort and we wal... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Ipswich110
Scritti dall'azienda
Informazioni di contatto
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, Regno Unito
- 1473271142
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Beware the delivery charges
The salesman was very helpful and informative, but not pushy, and left us to ponder. He told us the price of the bed we were interested in, and that there was a delivery charge of £40.
The delivery charge did give us pause for thought, because another retailer a few doors away was offering a similar bed for the same price, but with no delivery charge.
In the end, we decided to go with Bensons, as we felt that the quality of the bed was better. We also ordered a headboard.
When we had sat down to do the paperwork, the salesman told us that he'd forgotten to tell us that because there were two items (bed and headboard) in the order, there would be an additional delivery charge of £9. (I was too surprised to ask how much we would have had to pay if we'd ordered a mattress as well.)
As a bed often comprises two or more parts, it seems fair that the constituent parts should be delivered as a single package. Certainly, any and all delivery charges should be clarified at the start of the sales process, and not after the deal is all but complete.
Professional and friendly service
Professional and friendly service. Really listened to our needs and didn't rush us into anything.
As soon as we entered the shop we were…
As soon as we entered the shop we were greeted by a really helpful man who showed us the various options of beds. He was so helpful,no hard sell. I was act dreading shopping for a bed but he made the experience so much easier. Thankyo
Very approachable
Very approachable, knowledgeable and able to offer very good advice .
Friendly service
New Superking bed purchase
Bought a superking sleigh bed 2 yrs ago. We moved recently and it didn't fit our new place because of the fancy headboard and footboard, so had to go back and purchase a new superking ottoman, but this time just a normal divan base ottoman, been using or old king-size ottoman in the meantime, which we also purchased from bensons a few years back. Good service from the Ipswich branch, as always. To be fair, we did pop in Dreams but didn't see anything we really liked, so worth paying a bit extra for what we required.
A good nights sleep!
Clear communication about type of mattresses available. Professional and helpful assistant. She listened to our needs and found the perfect mattress for us. We are sleeping better than ever. Thankyou.
The store assistant (charlotte) at your…
The store assistant (charlotte) at your Ipswich store was very knowledgable, friendly, helpful and very pleasant would definitely recommend this store.
Promised call re delivery never came
Promised call re delivery never came. Tried call the store many many times no one answered.
Jay is a Legend!
Jay at the Ipswich branch is an absolute legend - super professional and helpful. The experience of shopping here exceeded all my expectations 10/10 and five gold stars 🌟 - thankyou!
Great service bensons for beds Ipswich
We attended bensons for beds Ipswich and spoke to Shane and manager Craig , both salesmen were approachable , not pushy, friendly , knowledgable and realistic to online prices.
Both shane and Craig were professional salesman , we had a great experience having been offered bed care and other assessories to our purchase . Cannot moan and how they accomadate our needs. Great service .
Recommend the Ipswich store at Ransoms
Craig was extremely helpful. He answered all the questions and did not become an overpowering salesman. Understood things we talked about. Explaining in detail about the beds we were interested in. Delivery date is due soon so hopefully, all will still run smoothly.
had what in needed and did not take…
had what in needed and did not take long for sales man to come and help.
Very helpful service & explained about…
Very helpful service & explained about all the mattresses. That’s 2 I’ve purchased from Bensons for Beds
Staff friendly and knowledgable.
Charlotte was really nice helpful and…
Charlotte was really nice helpful and professional. She didn't pushing us to sell something.She gave us the freedom of choice. She gave us advices and showed every options what we wanted. Absolutely recommend.
Good advice
Good advice , very helpful with no pressure on us ,
we have taken delivery of our purchase and now getting used to our new mattress.
Great experience
Great experience with friendly, knowledgeable employees. Charlotte was great and we quickly forgot about the below average experience of other stores. We have been sleeping peacefully ever since!
Very helpful and professional young…
Very helpful and professional young lady. Well done.
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