Staff were really helpful and friendly, we were kept informed by text or email of what stage the bed was at, delivery was great on time and professional
Sede
Cambia sedeUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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We have regularly bought items from the Ipswich store and on returning today we enjoyed another excellent visit. Both Jay and Craig were suoer helpful without any pushy salesmanship. They are extreme... Leggi di più
L'azienda ha risposto
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased w... Leggi di più
L'azienda ha risposto
Absolutely incredibly customer service received by Janine yesterday. Knowledge was amazing, really helped us find comfort in our mattress. She aloud us to try out different types of comfort and we wal... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Ipswich110
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, Regno Unito
- 1473271142
4,9
Eccellente
298 recensioni
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Le persone hanno visualizzato anche
Offer with unpacking mattress and…
Offer with unpacking mattress and putting on bed, these things are dam heavy and awkward when handling as a single female, and take more care getting mattress upstairs, as you are NOT supposed to bend the mattress
28 gennaio 2025
Non scritta su invito
Risposta di Bensons For Beds - Ipswich110
We appreciate your feedback and time. We're sorry the delivery didn't meet expectations, especially with the mattress's weight and handling. We'll review how items are delivered to prevent bending. Thank you, Megan at Customer Care
He was very helpful and hopefully what…
He was very helpful and hopefully what we ordered is what we will get on the 7.3.25
3 febbraio 2025
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that our team member was helpful! We appreciate you and hope you love your new order! Take care, Megan at Customer Care
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that you found our advice helpful and pressure-free. Thank you for your positive feedback, Megan at Customer Care
Craig was very helpful and informative…
Craig was very helpful and informative answering any questions I had. Very good customer service. Not something that you get everywhere anymore. So thank you Craig.
26 gennaio 2025
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that you found our service helpful and informative. We appreciate you taking the time to share your positive experience with us. Take care,
Megan at Customer Care
Wonderful experience from start to…
Wonderful experience from start to finish.
A very helpful team.
In store team helped with recommending products to us. Very honest and guided us to our perfect bed.
The delivery team were fantastic. Helpful and gave us advice for when we built our bed.
The only thing I would say is perhaps you could do with more staff in store. I found myself floating at first which was good in a way as we had to time to test a few mattresses but we had been there a little while before getting asked if we needed assistance. There was only one guy helping us and another family. It’s a long process and the waiting around for a member of staff to finish with another family can be quite a wait but saying that Colin was very busy with us all and handled it very well. Perhaps just have a few more members of staff available to talk too, it’s a big store to keep searching for staff.
5 gennaio 2025
Non scritta su invito
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that you had a wonderful experience and that our team was helpful. We appreciate your feedback regarding staffing levels, and we'll consider this to improve our service. Thank you for sharing your thoughts, Megan at Customer Care
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that our salesman met your needs! We appreciate your kind words about their politeness and courtesy. Take care,
Megan at Customer Care
Great customer service
19 gennaio 2025
Risposta di Bensons For Beds - Ipswich110
Thanks a lot for your kind words and for sharing your 5-star review. Take care, Megan at Customer Care
Great customer service
Went to Bensons and was approached by Charlotte in a very friendly manner. She went out of her way in finding the right product for us and with discount, it was a great price for a very good product. Would highly recommend the Ipswich branch.
15 gennaio 2025
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that you had such a positive experience at our Ipswich branch. We appreciate you mentioning how our colleague helped you find the perfect product at a great price. Thank you for recommending us, Megan at Customer Care
GREAT SERVICE
We were served by the store manager who was really friendly and very helpful .Really good experience where you can see and try before you buy.
Beats online shopping 10 out of 10 .
5 gennaio 2025
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that you found our store manager friendly and helpful! It's great to know you enjoyed the opportunity to see and try our products. We appreciate your feedback, Megan at Customer Care
Took time to find the right mattress…
Took time to find the right mattress for us and at a competitive price. Good range to choose from.
8 gennaio 2025
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that you found the perfect mattress at a great price! We're glad our range of options helped you make the right choice for your needs. Thank you, Megan at Customer Care
Good service from knowledgeable staff.
30 dicembre 2024
Risposta di Bensons For Beds - Ipswich110
We appreciate your positive feedback! Our team is glad that our knowledgeable staff provided good service for you. Take care, Megan at Customer Care
Excellent range of beds & mattress etc
Excellent range of beds & mattress etc
Can't fault customer service
BUT REALLY EXPENSIVE DELIVERY CHARGE
EXCESSIVE REALLY
29 dicembre 2024
Risposta di Bensons For Beds - Ipswich110
Thank you for your feedback! We’re delighted you enjoyed our range and customer service, but we’re sorry to hear the delivery charge felt excessive. Your comments are valuable and will be shared with the team to review our pricing structure. 💜 Thank you for your review – Lauryn at Customer Care.
Great product and assembled well
Great product and assembled well. Would certainly recommend to others.
17 settembre 2024
Mislead
Salesman was more interested in the sale than picking up on what we were saying had he explained that we had miss read the sale sign and the bases were not in the sale outcome might have been different.
13 novembre 2024
Non scritta su invito
Risposta di Bensons For Beds - Ipswich110
Thank you for your feedback. We’re sorry to hear there was confusion around the sale signage and that this impacted your experience. We appreciate your comments and have since reviewed this internally to ensure clearer communication in the future. Thank you,
Megan at Customer Care
Great service
Great service, friendly, honest and allowing us time to choose the right mattress for us.
5 dicembre 2024
The salesman was attentive
The salesman was attentive, helpful and offered advice to help us choose the right bed for us. Unlike the girl in Dreams who was more interested in her phone!! Well done Bensons.
2 dicembre 2024
Very Helpfull staff
Very Helpfull staff, very good value for money, considering the excellent quality of the products.
29 novembre 2024
Received excellent service from Ipswich…
Received excellent service from Ipswich store and very knowledgeable about what we needed in the way of our purchase.
21 novembre 2024
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