Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so pe... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... Leggi di più
L'azienda ha risposto
Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendl... Leggi di più
L'azienda ha risposto
We had visited the store twice before and done some research into the type of mattress we wanted, when we had one in mind I called the store to check it was in the showroom and spoke to the manager, M... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
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Informazioni su Bensons For Beds - Enfield363
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, Regno Unito
- 2083632710
4,9
Eccellente
421 recensioni
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Le persone hanno visualizzato anche
Great service from the staff we would…
Great service from the staff we would highly recommend
2 giugno 2026
Non scritta su invito
Risposta di Bensons For Beds - Enfield363
We're delighted you had a great experience with our staff. Thank you for your recommendation!
Team Bensons
Pleasant courteous delivery staff.
Pleasant courteous delivery staff.
Went very smoothly
Thanks
30 maggio 2026
Risposta di Bensons For Beds - Enfield363
We're so pleased your delivery was smooth and our staff courteous. Thank you for your kind words!
Team Bensons
A really good experience at the shop
A really good experience at the shop. With my wife’s recent back pain we were looking for a mattress to help her with the sleep and release some of the pain. Once in the shop we have been placed on a bed that took our measurements ( never seen this before) and recommended what type of mattress would be appropriate for us. Once we tried 3 of them it was no turning back. We bought one. I think that will be a game changer for our sleep and rest time. Mark was really understanding and patient person and helped us make the choice and offer guidance all the way. Thx Mark
26 maggio 2026
Risposta di Bensons For Beds - Enfield363
We're so pleased to hear about your positive experience at our shop! It's wonderful that our team helped you find the perfect mattress to address your wife's back pain. We hope it brings you both restful sleep.
Team Bensons
Risposta di Bensons For Beds - Enfield363
We're glad our team was so helpful!
Team Bensons
Had exactly what I wanted
The shop salesman was very polite, didnt pounce on us as soon as we walked in the door, he was knowledgeable and when ever we tried out a bed he would walk away and give us time. Everything went smoothly and I got exactly what I wanted.
13 maggio 2026
Risposta di Bensons For Beds - Enfield363
We're so pleased to hear that our salesman provided such a comfortable and helpful experience! It's wonderful that you found exactly what you wanted. ✨
Team Bensons - Jess
Very pleasant experience with Bensons
We had a very pleasant experience with Bensons in Enfield, from stepping into the shop to having the mattress delivered.
Welcoming and helpful staff, they gave us useful recommendations; the delivery was made on time.
So far, we are happy with the product.
25 aprile 2026
Risposta di Bensons For Beds - Enfield363
We're happy to hear you had a pleasant experience with us, from the shop to the delivery! It's great to know our staff were welcoming and helpful, and that your delivery was on time. Thank you for your positive feedback!
Team Bensons
Mark in the Enfield retail park store…
Mark in the Enfield retail park store was brilliant. Very helpful from the beginning, taking us through the process to find our perfect bed! Not yet delivered but looking forward to trying it out for the first time. Thanks Mark for your help.
5 maggio 2026
Risposta di Bensons For Beds - Enfield363
We're delighted to hear about the excellent assistance you received in finding your perfect bed! We appreciate your positive feedback and hope you enjoy your new bed.
Team Bensons
Collection error
Not happy as requested for my old mattress to be taken away by Bensons, when purchasing a new one in store. But omitted from Delivery Note and now I have to get rid of it at additional cost. I called the store and the manager didn't care about the situation and didn't even offer me an alternative - terrible customer service, which I would have paid for, The delivery men, Andy & James, were brilliant, they even took my old mattress downstairs from the landing where I left it to save them time. Thank you Andy and James. This left a sower taste after an additional great service in the store. Maybe customer service changes once they get the sale and money.
1 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - Enfield363
We regret that the mattress removal was missed being placed on your order and paid for and that you now face costs elsewhere for this. We're also sorry the store's response didn't meet your expectations. We appreciate you acknowledging the delivery team's great service. We'll review this to improve our service.
Team Bensons
From the sales staff to the product to…
From the sales staff to the product to the agreed delivery date and final to delivery service crew all 5 star ,thank you.
4 maggio 2026
Risposta di Bensons For Beds - Enfield363
We're happy to hear that our sales staff, product quality, delivery date, and service crew all earned 5 stars from you! Thank you for your positive feedback.
Team Bensons
Amazing service at the store by Mark
Amazing service at the store by Mark. The overall journey from selecting the product to the delivery time was awesome.
4 maggio 2026
Risposta di Bensons For Beds - Enfield363
We're happy to hear that you received amazing service at the store! It's wonderful that you found the entire process awesome, from product selection to delivery.
Team Bensons
Brilliant staff
All of the staff from Enfield store was brilliant helpful and pleasant. We were helped by Mark who was knowledgeable
23 aprile 2026
Risposta di Bensons For Beds - Enfield363
We appreciate your positive feedback regarding the Enfield store staff! It's great to hear they were helpful and pleasant. We'll be sure to let them know!
Team Bensons
Mark at Enfield was very helpful in…
Mark at Enfield was very helpful in advising which bedframe was suitable for the mattress I had and he also mentioned about the central bed legs when installing to make sure they sit just above the floor which I never knew I thought they needed to sit flush. When the bed arrived the delivery guys had no issues in taking them straight up to the room I was setting it uo in. One tiny niggle the frame did have a couple of chips in them but not enough to warrant a return. Love the bed frame.
26 aprile 2026
Risposta di Bensons For Beds - Enfield363
Thanks so much for the lovely review! 😊 Huge shoutout to Mark at Enfield for the spot-on advice (those centre legs catch a lot of people out!). Glad delivery was smooth and that you’re loving the bed frame — we’ll take note of the tiny chips and pass that feedback on. Sweet dreams! 🛏️✨
Great Friendly Service
Great sales guy and excellent delivery guys done all the work and reported the faulty drawer. Took all the packaging.
23 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - Enfield363
Thank you so much! 😊 We’re delighted to hear our sales star and delivery dream team took such great care of everything—from doing the heavy lifting to flagging the faulty drawer and clearing away the packaging. That’s service with a smile!
Thanks again for your support—it means a lot,
Megan | Customer Care Specialist👏🛏️
Most favourite experience so far
From buying the mattress at the Enfield branch, to the delivery drivers, I had no complaints. Everyone was funny, polite and well mannered. This is my 3rd mattress from Benson's, but by far my most favourite experiences. The mattress has been a God send and my sleep has been better in my last stages of pregnancy. It has also helped with my hip pain. The delivery time was faster than I expected and I think this is my favourite mattress out of all 3. Thank you Bensons.
23 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - Enfield363
Thank you so much for your lovely feedback! 😊 We’re thrilled everything—from the Enfield team to delivery—made such a great impression. It means a lot to hear how much the mattress has helped during pregnancy. Being your third Benson’s purchase and your favourite is truly appreciated. Wishing you restful nights and exciting times ahead,
Megan | Customer Care Specialist✨
Beds not assembled despite paying full…
Beds not assembled despite paying full price for assembly. Not informed that the cabinets would not be assembled.
Very disappointing
26 aprile 2026
Risposta di Bensons For Beds - Enfield363
We’re sorry for the disappointment caused. Unfortunately, the assembly couldn’t go ahead due to the carpets being wet. We can confirm that the assembly charge has now been fully refunded. Thank you for your understanding, and we’re sorry for the inconvenience this caused.
Risposta di Bensons For Beds - Enfield363
Thank you! 😊 We’re pleased everything went smoothly and that your bed and mattress were delivered right on time. Enjoy your new setup & sleep well,
Megan | Customer Care Specialist
Risposta di Bensons For Beds - Enfield363
Thank you for your feedback. We’re pleased to hear that you received great service from our friendly and helpful team.
Thank you for your positive review – Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Enfield363
Thank you for your kind words — we’re glad you had a positive experience.
Looking forward to welcoming you back again soon,
Megan | Customer Care Specialist
Very professional and helpful
9 aprile 2026
Risposta di Bensons For Beds - Enfield363
Ergun Arican,
We appreciate you saying our service was professional and helpful!
Team Bensons - Jessica
All round a good experience Kept in…
All round a good experience Kept in touch through the whole procedure
1 aprile 2026
Risposta di Bensons For Beds - Enfield363
Thank you! 😊 We’re really pleased to hear you had a good experience all round and that we kept in touch throughout the whole process. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
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