Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so pe... Leggi di più
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Sede
Cambia sedeUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... Leggi di più
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Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendl... Leggi di più
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We had visited the store twice before and done some research into the type of mattress we wanted, when we had one in mind I called the store to check it was in the showroom and spoke to the manager, M... Leggi di più
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Dettagli dell'azienda
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Informazioni su Bensons For Beds - Enfield363
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, Regno Unito
- 2083632710
4,9
Eccellente
421 recensioni
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Le persone hanno visualizzato anche
Fab service
13 ottobre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
New Bed frame
From the start to the finish, the staff in store , contact albeit automated, delivery guys, everything has been superb. Would recommend.
2 ottobre 2026
Risposta di Bensons For Beds - Enfield363
Thank you for your fantastic review! We're thrilled to hear that you had a superb experience with our staff and delivery team. Your recommendation means a lot to us. We look forward to serving you again soon!
Risposta di Bensons For Beds - Enfield363
Thank you for your kind words! We're thrilled to hear that our delivery team made a positive impression. We strive to provide excellent service and appreciate your feedback. We look forward to serving you again soon!
Wonderful experience!
We had visited the store twice before and done some research into the type of mattress we wanted, when we had one in mind I called the store to check it was in the showroom and spoke to the manager, Mark. He was very polite and helpful on the phone and we headed to the store as the one we wanted to try was there. When we arrived we were greeted by Mark who remembered our phone call and he gave us lots of advice and pointed us in the direction of similar mattresses to the one we originally tried out. He gave us plenty of space to try out as many mattresses as we wanted, but was always on hand for advice and any questions we had. We chose a mattress through his recommendations and actually saved a lot of money in comparison to the original mattress we had gone to look at. We were extremely happy with the service we received and are so excited for our mattress to arrive!
27 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Enfield363
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Mark. Our team is dedicated to helping customers find the perfect mattress, and it's great to know you found one that fits your needs and budget. We can't wait for you to enjoy your new mattress!
Great staff at the showroom
Great staff at the showroom
And delivery drivers were polite when they called to provide tumeline of delivery
21 settembre 2026
Risposta di Bensons For Beds - Enfield363
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our showroom staff and delivery team. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again!
Najeeb was fantastic
Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so peaceful - I returned several times before committing to buy. Each time, I got the same level of care. I was also assisted by Mark during a re-visit. Thanks, guys, for a hassle-free shopping experience.
28 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Enfield363
Thank you for your wonderful review! We're thrilled to hear that Najeeb and Mark provided you with such a positive and informative experience. Our goal is to ensure our customers feel comfortable and well-informed. We appreciate your support and look forward to serving you again!
I had ordered two identical mattresses…
I had ordered two identical mattresses at the time of ordering with same delivery date. On the delivery day, when the driver showed up he told me he has only one mattress (there was no intimation or communication to me of any change to my delivery for the second mattress and I was expecting it to come together). I had to chase the store a few times to get some update on what happened and was then given a delivery date of 4 weeks later causing huge inconvenience as I was initially told both mattresses are coming together till the day of original delivery but they didn't turn up.
21 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Enfield363
We sincerely apologize for the significant inconvenience and frustration caused by the delayed delivery of your second mattress. It is unacceptable that you were not informed of this change and had to chase for updates. We understand how disruptive this must have been, especially after being assured both mattresses would arrive together. We are truly sorry for the poor communication and the extended wait you endured.
Team Bensons
All the process from buying to…
All the process from buying to delivering was pleasant.
No need to worry.
You are in good hands 👍🏻👏🏻
16 settembre 2026
Risposta di Bensons For Beds - Enfield363
Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience from start to finish. Your satisfaction is our top priority, and we look forward to serving you again soon!
Our salesman Najeeb was very friendly…
Our salesman Najeeb was very friendly polite and very helpful
5 settembre 2026
Risposta di Bensons For Beds - Enfield363
Thank you for your wonderful review! We're so pleased to hear that our salesman was friendly, polite, and very helpful. Providing excellent service is always our goal, and it's fantastic to know we achieved that for you.
Team Bensons
Great service overall
Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great communication throughout. This is my second purchase from Bensons for Beds this year and it has been very positive overall and better than Dreams. Would recommend.
1 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Enfield363
We're thrilled to hear that your experience was so positive from start to finish! It's wonderful to know our Enfield team provided patient, knowledgeable advice to help you choose the right products, and that your delivery arrived on time with great communication throughout. We're especially grateful for your repeat custom and recommendation!
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Knowledgeable staff
Knowledgeable staff , very polite and efficient delivery. We tried the sleep machine then given recommendations for about 5 mattresses so not too much confusing choice. We chose wisely ,happy with choice and delivered within 4 days
7 settembre 2026
Risposta di Bensons For Beds - Enfield363
Hey Mark,
Thank you for your fantastic review! 😊 We're delighted to hear that our team helped narrow down the choices and made finding the right mattress simple rather than overwhelming. It's great to know the sleep machine recommendations worked well for you and helped you choose with confidence.
We're also pleased that your delivery was polite, efficient, and completed within just 4 days. Most importantly, we're thrilled to hear you're happy with your choice! Thank you for choosing us, and we wish you many nights of comfortable, restful sleep,
Megan | Customer Care Specialist💙
Staff were professional and caring.
Staff were professional and caring.
They gave me very good advice on what was best and explained how specific beds could benefit me.
30 agosto 2026
Risposta di Bensons For Beds - Enfield363
Thank you for your wonderful feedback! We're thrilled to hear that our staff provided you with professional and caring service. It's our goal to help you find the best solutions for your needs. We appreciate your support and look forward to serving you again!
Excellent experience
Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendly. He went through the ordering process efficiently and clearly. We were delighted with the excellent service he gave.
27 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Enfield363
Hello Nancy,
Thank you for your wonderful feedback! 😊 We're delighted to hear that Mark at our Enfield store provided such a warm welcome and excellent service throughout your visit.
We'll be sure to pass on your kind words to Mark, who will be thrilled to hear how much you appreciated his support. Thank you for choosing us, and we hope you enjoy your new purchase for many years to come,
Megan | Customer Care Specialist⭐
The sales staff that was was absolutely…
The sales staff that was was absolutely fantastic she knew everything that we asked about all the beds took her time explaining to us the difference between the beds, and gave us time to think what was best suited to us
29 agosto 2026
Risposta di Bensons For Beds - Enfield363
Thank you for your wonderful feedback! We're thrilled to hear that our sales staff provided you with the knowledge and support you needed. Our goal is to help you find the perfect bed, and we're glad you felt well taken care of. We appreciate your business and hope you enjoy your new bed!
The lady assistant was very…
The lady assistant was very knowledgeable, courteous and polite.
26 agosto 2026
Risposta di Bensons For Beds - Enfield363
Hey Mrs Chapman,
We are so glad to hear that our assistant provided you with exceptional service! Our team takes pride in being knowledgeable, courteous, and polite with all of our customers. Thank you for your feedback,
Megan | Customer Care Specialist
I have always used B4B whenever I need…
I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard.
The staff in the store are knowledgeable and helpful when it comes to choosing the right bed/mattress.
From buying a new mattress to the delivery it has been a positive experience. They keep you up to date with a progress SMS or by email then on the day of delivery I received a call from the driver 30 minutes before arrival plus a SMS. So I knew exactly what time to expect them.
17 agosto 2026
Risposta di Bensons For Beds - Enfield363
We're so pleased to hear about your consistently positive experiences with us! It's wonderful that our staff's knowledge and helpfulness, along with our efficient delivery updates, have made every purchase a great one. Thank you for your continued trust and loyalty!
Team Bensons
good salesman
good salesman, very informative. Not pushy.
Delivery men polite on time and efficient.
16 agosto 2026
Risposta di Bensons For Beds - Enfield363
We're so pleased to hear that you had a positive experience with our salesman and that our delivery team was polite, on time, and efficient. Thank you for your wonderful feedback!
Team Bensons
The sales person was very knowledgeable…
The sales person was very knowledgeable and understood our needs. He was very professional in his approach.
6 agosto 2026
Risposta di Bensons For Beds - Enfield363
We're so pleased to hear that our salesperson was very knowledgeable and understood your needs. It's wonderful to know that their approach was professional. Thank you for your kind feedback!
Team Bensons
Great experience overall and with the…
Great experience overall and with the Enflield branch in particular. Mark was amazing and helped us understand all the details, materials, options, finance etc., as we were coming completely new to mattresses.
26 maggio 2026
Risposta di Bensons For Beds - Enfield363
We're so pleased to hear you had a great experience overall, especially with the Enfield branch! It's wonderful that our team member was amazing and helped you understand all the details, materials, options, and finance as you were new to mattresses.
Team Bensons
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