Bensons For Beds - Dover575 Recensioni 

315
•
TrustScore 5 su 5

4,8

Unit A Honeywood Retail Park, Honeywood Road, CT16 3FF Dover, Kent, GB

•

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Super helpful lady staff members, who are clearly knowledgeable & passionate about their products. We were given plenty of time to browse around the store, ask questions & try out how the differ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went to the shop in Whitfield/Dover. I was approached by a staff member (Paula) who was extremely helpful. She listened to my needs and showed me to a few relevant beds, giving me the chance to try... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Staff very polite, friendly and helpful. Very organised given a paper and email copy of my purchase. Kept me up to date about my order with emails and texts. Didn't have to wait too long for de... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The young man who assisted us was polite and extremely helpful in providing information about the product. He was not pushy and gave us plenty of time to make our decision to purchase. We had visite... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. anche in
  3. Negozio di biancheria da letto
  4. Negozio di letti
  5. Negozio di materassi

Informazioni su Bensons For Beds - Dover575

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • Unit A Honeywood Retail Park, Honeywood Road, CT16 3FF, Dover, Kent, Regno Unito

  • 1304821623

4,8

Eccellente

TrustScore 5 su 5

315 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(315)

26.988 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great sleep

I have had the best two nights sleep in a very long time mattress is just what I needed for my back it’s lovely

4 febbraio 2025
Non scritta su invito
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Risposta di Bensons For Beds - Dover575

We're happy to hear that our mattress has provided you with such restful sleep and back support. Thank you for sharing your positive experience with us, Megan at Customer Care

Valutata 5 stelle su 5

Knowledgeable and helpful staff.

Knowledgeable and helpful staff who patiently listened to what we wanted. We were encouraged to try lots of mattresses.

30 dicembre 2024
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Risposta di Bensons For Beds - Dover575

We appreciate your feedback! We're happy our staff listened and guided you to explore many mattresses to find the perfect fit for your needs.
Take care,
Megan at Customer Care

Valutata 5 stelle su 5
Logo di Bensons For Beds - Dover575

Risposta di Bensons For Beds - Dover575

We appreciate you mentioning our staff's helpfulness. We are happy you had a positive experience with us, Megan at Customer Care

Valutata 1 stelle su 5

Why?

I purchased a bed which was delivered in October I also paid a man to assemble it. The mechanics did not work. I have had nothing further. I arranged to change two single mattresses for one superking one. This was delivered without the mattress protector, which after some liaising with the store was due in 7 days, that was 4 weeks ago. Still nothing. I went into the store yesterday, asking for one from stock. The man in the store was completely out of control and started yelling and shouting at me that he was refusing to help me and that I would have to sort it out with customer services. He then shouted that I was now barred from the store. I emailed CS regarding this, but got an answer saying they are experiencing a large volume of emails at the moment, and aim to answer my email within 3-5 days.

13 dicembre 2024
Non scritta su invito
Logo di Bensons For Beds - Dover575

Risposta di Bensons For Beds - Dover575

Thank you for sharing your experience with us Lynda. We’re very sorry to hear about the issues with your bed, the missing mattress protector, and the interaction you had in-store. This is absolutely not the level of service we aim to provide, and we understand how upsetting this must have been. Your feedback has since been escalated to the relevant teams for urgent review.
Thank you,
Megan at Customer Care

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff, helped me to find the right combination at the right price with a good delivery date to the store, didn't get exactly what I wanted due to the delivery date but a good compromise was found.

6 dicembre 2024
Valutata 5 stelle su 5

Having delayed replacing my mattress…

Having delayed replacing my mattress for too long due to pressures on the purse, it was great to be shown a good range of alternatives that were within my price bracket.
I made my selection with confidence assisted by the very helpful sales person who provided the info including aftercare, delivery and taking away my old mattress.
Can't wait to receive my purchase soon!

1 dicembre 2024
Valutata 5 stelle su 5

Two beds in one week!

This was a trip to buy a second bed in a week from Bensons. We cancelled an order with Emma because they couldn't fulfill their contract and as we were so happy with the service we'd experienced with Bensons we decided to return.
Caylee was very helpful and stepped back from bombarding us with too much information as she knew we'd been in recently. She was very helpful when needed and we were able to make our decision with ease. We were even able to accept a delivery date on the same day as our first order.
Fingers crossed for the delivery!

28 ottobre 2024

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