Super helpful lady staff members, who are clearly knowledgeable & passionate about their products. We were given plenty of time to browse around the store, ask questions & try out how the differ... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Super helpful lady staff members, who are clearly knowledgeable & passionate about their products. We were given plenty of time to browse around the store, ask questions & try out how the differ... Leggi di più
L'azienda ha risposto
I went to the shop in Whitfield/Dover. I was approached by a staff member (Paula) who was extremely helpful. She listened to my needs and showed me to a few relevant beds, giving me the chance to try... Leggi di più
L'azienda ha risposto
Staff very polite, friendly and helpful. Very organised given a paper and email copy of my purchase. Kept me up to date about my order with emails and texts. Didn't have to wait too long for de... Leggi di più
L'azienda ha risposto
The young man who assisted us was polite and extremely helpful in providing information about the product. He was not pushy and gave us plenty of time to make our decision to purchase. We had visite... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Unit A Honeywood Retail Park, Honeywood Road, CT16 3FF, Dover, Kent, Regno Unito
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I have had the best two nights sleep in a very long time mattress is just what I needed for my back it’s lovely

Risposta di Bensons For Beds - Dover575
Knowledgeable and helpful staff who patiently listened to what we wanted. We were encouraged to try lots of mattresses.

Risposta di Bensons For Beds - Dover575
Customer service was great .paula the lady that dealt with me made me feel listened to and special.
I purchased a bed which was delivered in October I also paid a man to assemble it. The mechanics did not work. I have had nothing further. I arranged to change two single mattresses for one superking one. This was delivered without the mattress protector, which after some liaising with the store was due in 7 days, that was 4 weeks ago. Still nothing. I went into the store yesterday, asking for one from stock. The man in the store was completely out of control and started yelling and shouting at me that he was refusing to help me and that I would have to sort it out with customer services. He then shouted that I was now barred from the store. I emailed CS regarding this, but got an answer saying they are experiencing a large volume of emails at the moment, and aim to answer my email within 3-5 days.

Risposta di Bensons For Beds - Dover575
Paul and Natalie was very helpful and helped us to get the mattress we liked. Good service
The shop assistant was very knowledgeable and attentive to my sleep habits, she was able to advise accordingly. Many thanks
Very helpful staff, helped me to find the right combination at the right price with a good delivery date to the store, didn't get exactly what I wanted due to the delivery date but a good compromise was found.
Having delayed replacing my mattress for too long due to pressures on the purse, it was great to be shown a good range of alternatives that were within my price bracket.
I made my selection with confidence assisted by the very helpful sales person who provided the info including aftercare, delivery and taking away my old mattress.
Can't wait to receive my purchase soon!
Hi not bothered left to look when ready Paula came explained things was very helpful
Staff were very relaxed and didn't push for a sale.
Pointed out the difference with the matterres, sounded like he knew what he was talking about.
We picked the mattress because Paula in the Whitefield branch explained the ins & outs of a few mattresses and she was very good at her job so my wife & I had a very good experience thanks to Paula so thank you👍
This was a trip to buy a second bed in a week from Bensons. We cancelled an order with Emma because they couldn't fulfill their contract and as we were so happy with the service we'd experienced with Bensons we decided to return.
Caylee was very helpful and stepped back from bombarding us with too much information as she knew we'd been in recently. She was very helpful when needed and we were able to make our decision with ease. We were even able to accept a delivery date on the same day as our first order.
Fingers crossed for the delivery!
The lady that helped us was Paula she was very helpful and very informative without being pushy
Kayleigh was very helpful and patient as our son chose his new mattress. She was very knowledgable and guided us excellently through the process.
Staff (Niki) had lot of knowledge on the product I was looking to buy.
the staff was very friendly helpful and honest
Staff in store very helpful and pleasant , hopefully delivery of my bed will just as satisfactory
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