Friendly helpful delivery chaps who explained about mattress care. On time and exactly as promised beforehand
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Super helpful lady staff members, who are clearly knowledgeable & passionate about their products. We were given plenty of time to browse around the store, ask questions & try out how the differ... Leggi di più
L'azienda ha risposto
I went to the shop in Whitfield/Dover. I was approached by a staff member (Paula) who was extremely helpful. She listened to my needs and showed me to a few relevant beds, giving me the chance to try... Leggi di più
L'azienda ha risposto
Staff very polite, friendly and helpful. Very organised given a paper and email copy of my purchase. Kept me up to date about my order with emails and texts. Didn't have to wait too long for de... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Dover575
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit A Honeywood Retail Park, Honeywood Road, CT16 3FF, Dover, Kent, Regno Unito
- 1304821623
4,8
Eccellente
315 recensioni
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Le persone hanno visualizzato anche
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff. No rush in choosing what we need and lots of choice too
16 luglio 2025
Non scritta su invito
Risposta di Bensons For Beds - Dover575
Thank you for your kind words! Our team takes pride in providing knowledgeable and friendly service, and we're glad that you felt no pressure in your decision-making process. We always strive to offer a wide variety of options for our valued customers. We look forward to seeing you again soon, Megan at Customer Care
Katie was very friendly, helpful and efficient. No pressure and an easy sale experience.
Katie was very friendly,
17 luglio 2025
Risposta di Bensons For Beds - Dover575
Thank you for your kind words, we're thrilled to hear that Katie provided a friendly experience for you! We appreciate your support and hope to see you again soon, Megan at Customer Care
Very helpful sales staff
Very helpful sales staff
No pressure to buy
Good info on products
14 giugno 2025
Risposta di Bensons For Beds - Dover575
We appreciate you highlighting our sales team's helpfulness and the informative product details without purchase pressure. Thanks for your feedback, Megan at Customer Care
Lots of different stock
Lots of different stock, The chap in the store was very helpful and helped us find just what we wanted and explained the difference between the beds,different materials you can choose from and prices, Very polite and would definitely go in this shop again.
8 giugno 2025
Risposta di Bensons For Beds - Dover575
We're happy to hear that you found a great selection and that our team member was helpful in guiding you to the perfect choice. We appreciate your kind words and hope to see you again!
Take care, Megan at Customer Care
Excellent service
Excellent service from sales lady , knowledgeable and friendly service
31 maggio 2025
Risposta di Bensons For Beds - Dover575
We appreciate your positive feedback! We're glad you received knowledgeable and friendly service from our sales team. Thanks for your support, Megan at Customer Care
Very professional
Katy in the shop made it easy to order. Very professional and helpful.
Bed delivered today by 2 very helpful men. From start to finish everything has gone really smoothly
26 maggio 2025
Risposta di Bensons For Beds - Dover575
We appreciate you sharing your positive experience with us Stephanie. We're happy to hear that ordering was easy and that the delivery went smoothly. Thank you for your feedback, Megan at Customer Care
The Bensons customer service was…
The Bensons customer service was exceptional. From me entering the shop to eventually punching bed and mattress, the service was very good.
The differences in the Iceland mattresses were thoroughly explained to me. I appreciated the length of time took to serve me.
14 maggio 2025
Risposta di Bensons For Beds - Dover575
"We are thrilled to hear that you had such a positive experience with our customer service team! Our goal is to always provide exceptional service and help our customers find the perfect mattress. Thank you for choosing Bensons!" #HappyCustomers #ExceptionalService
The staff was very helpful and polite
The staff was very helpful and polite, gave information on everything we asked .
13 maggio 2025
Risposta di Bensons For Beds - Dover575
"Thank you so much for your kind words! We are thrilled to hear that our staff provided top-notch service and answered all of your questions. We hope to welcome you back soon." #excellentcustomerservice #gratefulcustomers
Very helpful but not to pushy sales…
Very helpful but not to pushy sales assistant, found the perfect mattress
11 maggio 2025
Risposta di Bensons For Beds - Dover575
Thank you for your review! We are so glad to hear that our sales assistant was able to provide helpful guidance without being too pushy. We are happy to have helped you find the perfect mattress for your needs.
Risposta di Bensons For Beds - Dover575
Thank you for your kind words! Our team works hard to provide exceptional customer service. We appreciate your support and hope to see you again soon. #CustomerServiceGoals 🤗
Guys very helpful and put bed up where…
Guys very helpful and put bed up where we wanted it
9 maggio 2025
Non scritta su invito
Risposta di Bensons For Beds - Dover575
"Thank you for the positive review! We're glad our team was able to assist you with setting up your bed exactly where you wanted it. We appreciate your business and look forward to serving you again in the future."
The Store assistant was very helpful
The Store assistant was very knowledgeable she found the perfect mattress for my elderly uncle who suffers very badly with his back and has problems sleeping. Katie was very professional and helpful a credit to your company.
6 maggio 2025
Risposta di Bensons For Beds - Dover575
Thank you for your positive feedback! We are so glad to hear that Katie was able to assist your uncle in finding the perfect mattress for his needs. We are proud to have such knowledgeable and helpful staff as part of our team. Thank you for choosing our company and we hope to see you again soon!
Sleep well, Team Bensons💜
Excellent service
Excellent, helpful customer service. All the different options were explained to us so we could have a look for what we wanted. Paula was very helpful and at no time did we feel pressured to purchase.
2 maggio 2025
Risposta di Bensons For Beds - Dover575
Thank you for the fantastic review! We are thrilled to hear that our customer service team, especially Paula, was able to assist you in finding the perfect option. We strive to provide a pressure-free and informative experience for all of our customers. We hope to see you again soon!
Sleep well, Team Bensons💜
Katie
Katie - Polite, knowledgeable and very pleasant, she showed us the product that we wanted to see. The whole sales process was easy and we left the store completely satisfied.
2 maggio 2025
Risposta di Bensons For Beds - Dover575
Thank you for your kind words about Katie. We are thrilled to hear that you had a positive experience with our team and that you left our store completely satisfied. We truly appreciate your support and hope to see you again soon!
Sleep well,
Team Bensons💜
Paula the manager who dealt with my…
Paula the manager who dealt with my purchases was excellent. Described and shown me my various options to enable that l brought the right products. I cannot praise her enough she was excellent and made my shopping enjoyable and easy. I would highly recommend Bensons in Dover.
1 aprile 2025
Risposta di Bensons For Beds - Dover575
We're happy to hear that you had such a positive shopping experience! It's great to know that our team member was able to assist you effectively and make your visit enjoyable. We appreciate your recommendation, Megan at Customer Care
Mattress
Good choice of mattresses. Staff were vey knowledgeable regarding the technical aspects of the products. We had Paula help us.
23 marzo 2025
Risposta di Bensons For Beds - Dover575
We appreciate your feedback. We're happy to hear that you found a good mattress selection and that our staff's knowledge was helpful during your visit. Take care, Megan at Customer Care
A helpful and professional sevice.
From the point at which I entered the store, Katie was helpful and professional. She listened to me and found a selection of beds that fitted my needs and in a price range that suited my budget.
21 marzo 2025
Risposta di Bensons For Beds - Dover575
We're happy to hear that you had such a positive experience! We appreciate you mentioning the assistance you received in finding a bed that met your needs and budget. Thank you for your feedback, Megan at Customer Care
Good service.
Sales lady very polite and friendly. Talked me through every step of purchase and delivery. Delivery driver did ring 30mins before, and arrived on time. Both delivery men removed their shoes on entering and placed boxes exactly where l asked. They were quick, careful and polite. Good service.
24 marzo 2025
Risposta di Bensons For Beds - Dover575
We're happy to hear that our sales team was polite and helpful, guiding you through your purchase. It's great to know the delivery was on time and the team was respectful and careful. Thank you for your positive feedback, Megan at Customer Care
Bed delivery
The delivery was well within the timeframe. Great communication with regards to the delivery. Communicated by email, text and phone. The information was clear and everyone was very helpful and professional.
20 marzo 2025
Non scritta su invito
Risposta di Bensons For Beds - Dover575
We're happy to hear that the delivery was prompt and the communication was clear. We appreciate your positive feedback regarding the helpful and professional service you received. Thank you, Megan at Customer Care
Very knowledgable Sales person
We think her name was Kate or Katie (short,young,20's/30's with long brown hair) very knowledgable about all the beds and mattreses. Nothing was too much trouble and was keen to get us the best deal. The majority of Sales people in any industry nowadays know nothing about the products they are selling and have to lookup the basics and customers often knowing more, so it was refreshing to see this. We hope your appreciated!
18 febbraio 2025
Risposta di Bensons For Beds - Dover575
We're happy to hear that you had such a positive experience. It's great to know that the team member was so helpful and knowledgeable. We appreciate you taking the time to share your feedback, Megan at Customer Care
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