Katie was very informative without being pushy, very patient and explaining things more than once if required. At no time did we feel pressured to make a decision, not that it would have worked if she... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Katie was very informative without being pushy, very patient and explaining things more than once if required. At no time did we feel pressured to make a decision, not that it would have worked if she... Leggi di più
L'azienda ha risposto
Super helpful lady staff members, who are clearly knowledgeable & passionate about their products. We were given plenty of time to browse around the store, ask questions & try out how the differ... Leggi di più
L'azienda ha risposto
Staff very polite, friendly and helpful. Very organised given a paper and email copy of my purchase. Kept me up to date about my order with emails and texts. Didn't have to wait too long for de... Leggi di più
L'azienda ha risposto
I went to the shop in Whitfield/Dover. I was approached by a staff member (Paula) who was extremely helpful. She listened to my needs and showed me to a few relevant beds, giving me the chance to try... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Unit A Honeywood Retail Park, Honeywood Road, CT16 3FF, Dover, Kent, Regno Unito
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Staff in store very helpful and pleasant , hopefully delivery of my bed will just as satisfactory
Andrew and Paula are a credit to your company.
Both of these staff members were knowledgeable, approachable and patient.
My husband and I have completely renovated our bedroom with a luxury bed and brand new furniture and we couldn't have been more pleased with the customer service we received.
Paula was very helpful whilst I chose my bed frame and mattress.
Very helpful customer assistant who was extremely knowledgeable regarding the various products available and what would be good. She also applied an additional discount as we have ordered 3 beds in the last few years from them. Excellent service.
I'm looking forward to laying comfortably at night on my new igel mattress and ottoman base.
Excellent service and friendly welcome. Got all the information and advice we needed and we placed an immediate order.
Staff are welcoming and knowledgeable about the products. They listen to what you want and offer advice. Very relaxed atmosphere and you know the aftercare will be just as good.
First class service, there was a price mix up, but they honoured the price shown.
Very knowledgeable and friendly staff. Paula was really helpful in helping make the right choice.
The whole experience was excellent, My wife suffers with a bad back and so one of our ideas was to get a new mattress, and Katie (who was so helpful) went through everything, my wife tried out the test bed to get the right requirement and then we chose a mattress from there. Everything was explained throughout the process.
The showroom was pleasant with a wide variety of beds, mattresses & headboards to look at. Apparently there was another floor above with even more stock, but sometimes 'less is more'! i.e. too much choice can be daunting. Fortunately, I already knew what type of bed & headboard I wanted, but wasn't too sure about the mattress. The sales assistant, Katie, introduced me to Benson's latest in mattress design - the i Gel with graphene technology. Perfect for me as I'm always too warm in bed & suffer from back pain due to scoliosis. Katie was both helpful & knowledgeable, without making me feel pressurised in any way. I left with a couple of useful quotations to do some further research. On my 2nd visit, encouraged by her friendly, easy manner Katie put a package of products together, informing me that the bed & headboard I had chosen now attracted further discounts. I was very pleased with the outcome as the total cost came in under my budget. I should also mention her colleague, Paula. They make a great team, creating a relaxed & friendly environment in which to make some difficult decisions. Thank you Bensons!
The sales assistant was very welcoming and helpful.
I had found a better price online which she matched.
Overall very pleasant experience.
Very friendly reception into the store. Very knowledgable staff and good prices
We went to find new pillows to help our aching necks and after being served by the wonderful kaylee at Benson for beds in Dover we really didn’t realise how many pillows support different ways when you are sleeping .. Kaylee is such wonderful and informative assistant and very knowledgable .. we got lots of advice she gave us time to test lots of pillows we ended up buying one each both different because I like a soft one and my husband likes a firmer one and I must say since using mine my neck pain has gone 😀.. the service was excellent and can highly recommend going to Benson for Beds for pillows
Had a great women called Paula who went through everything and took her time and never rushed us and even stayed after her shift had finished to help! Very excited to try out our new bed and have a nice nights sleep!
Not overbearing and very helpful and informative information from the staff along with a great deal on bed we wanted.
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