The whole experience of choosing and buying a new bed was made very easy due to the expertise of the salesman Roberto. He explained our options and answered all our questions. The delivery was very qu... Leggi di più
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Matthew was very patient answering all my questions and giving me time to decide on which bed to buy, an asset to the store
A great experience from walking into the store , trying out a sofa bed and having one delivered as scheduled 5 days later. The showroom guys were very professional, clearly explained our options and... Leggi di più
The sales person David was excellent. He wasn't at all pushy. He knew exactly which mattress to recommend based on what I told him. He was very knowledgeable. We bought an Ottoman storage bed & hybrid... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Bournemouth
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, Regno Unito
- 1202529500
4,8
Eccellente
239 recensioni
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Le persone hanno visualizzato anche
Matthew was very patient answering all…
Matthew was very patient answering all my questions and giving me time to decide on which bed to buy, an asset to the store
30 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Bought a wardrobe but couldnt assemble…
Bought a wardrobe but couldnt assemble properly tried to get support from customer service they said they not assemble wardrobes .So wasting time and money Specially Bournmouth store is very bad in customer care they are not listening to customers They dont care customers .Benson bed and Mettres excellent quality but never ever buy wardrobe .
5 giugno 2026
Risposta di Bensons For Beds - Bournemouth
We are truly sorry to hear about the difficulties you faced with assembling your wardrobe and the disappointing experience with our customer service. This is certainly not the standard we aim for, and we understand your frustration regarding the time and money spent. We have contacted you to discuss this matter further.
Thank you for your review - Lauryn at Customer Care.
Risposta di Bensons For Beds - Bournemouth
We are so pleased to hear that you experienced such good service. Thank you for sharing your positive feedback with us!
fantastic service unknown these days…
fantastic service unknown these days every thing worked to plan.congratulations for service as it is non existent in this modern computer world.
15 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Bournemouth
We are so pleased to hear that everything worked to plan and you received such fantastic service. Thank you for your wonderful feedback!
Good service
Good service, took shoes off at the door, well polite guys, the only thing I would say is weekend deliveries would be better for working people
13 luglio 2026
Risposta di Bensons For Beds - Bournemouth
We're so pleased to hear you received good service and that our team was polite and respectful of your home! We appreciate your feedback regarding weekend deliveries and will certainly take it into consideration.
I was informed throughout the process of my delivery. Also the salesman was very professional .
I was informed throughout the process.
4 luglio 2026
Risposta di Bensons For Beds - Bournemouth
We're so glad to hear that you felt informed throughout the entire process. Thank you for sharing your positive feedback with us!
Very happy
The whole experience of choosing and buying a new bed was made very easy due to the expertise of the salesman Roberto. He explained our options and answered all our questions. The delivery was very quick and the two guys that delivered the bed were very helpful and polite even though it was a very very hot day. We would recommend bensons to our friends and family.
5 luglio 2026
Risposta di Bensons For Beds - Bournemouth
We're so pleased to hear your entire experience, from choosing to buying your new bed, was made easy. It's wonderful that our team member explained your options and answered all your questions. We're also glad the delivery was quick and that our delivery team was helpful and polite, even on a very hot day.
Assistance at the store were incredibly…
Assistance at the store were incredibly friendly and super helpful with finding the right bed for us, and helped to make the entire process easier
21 giugno 2026
Risposta di Bensons For Beds - Bournemouth
We're so pleased our in-store team was friendly and helpful in assisting you to find the perfect bed, making the process easier for you.
Team Bensons
Everything was explained fully
Everything was explained fully and I was kept up to date with information through the whole delivery process.
13 giugno 2026
Risposta di Bensons For Beds - Bournemouth
We're so glad everything was clearly explained and you were kept informed throughout the delivery process! Thank you for your feedback.
Team Bensons
Delivered perfectly to the right spot
11 giugno 2026
Risposta di Bensons For Beds - Bournemouth
We're glad it arrived perfectly. Thank you!
Team Bensons
Exceptional service
Exceptional service! My order was delivered in time. Very friendly and professional staff.
13 giugno 2026
Risposta di Bensons For Beds - Bournemouth
We are so pleased your order was delivered on time and our staff were friendly. Thank you for your feedback!
Team Bensons
Risposta di Bensons For Beds - Bournemouth
We're so glad you enjoyed our service! Thank you for the wonderful feedback.
Team Bensons
From arriving at shop in Bournemouth we…
From arriving at shop in Bournemouth we have received excellent advice and updates. Craig has been ultra efficient. Delivery was exactly as indicated and we are well satisfied with the purchase
7 giugno 2026
Risposta di Bensons For Beds - Bournemouth
We're so pleased to hear about the excellent advice and updates you received. We're glad delivery was as indicated and that you're well satisfied with your purchase.
Team Bensons
Great expeerience
Craig was so helpful, knowledgeable, nothing was too much trouble and it made buying the right bed a pleasurable experience. Would definitely recommend.
31 maggio 2026
Risposta di Bensons For Beds - Bournemouth
We're so pleased our team member was helpful and knowledgeable, making your bed-buying experience pleasurable. We appreciate your recommendation!
Team Bensons
Excellent all round
19 maggio 2026
Risposta di Bensons For Beds - Bournemouth
Thank you for sharing your positive experience with us.
Team Bensons
The delivery was great ,on time and the…
The delivery was great ,on time and the gentlemen were charming and very helpful.
The staff in store were extremely helpful, and never rushed you and were funny.
I hope that they get to read this review.Thank you so much.
22 maggio 2026
Risposta di Bensons For Beds - Bournemouth
We're so pleased to hear about your positive experience! It's wonderful that our delivery team was charming and helpful, and our in-store staff was supportive and humorous. Thank you for your kind words!
Team Bensons
Excellent service throughout
Excellent service throughout, from selection to assembly whilst being kept informed at every stage.
Clearly a company that values giving great service, which was evident from every member of their staff.
14 maggio 2026
Risposta di Bensons For Beds - Bournemouth
We're so pleased to hear you experienced excellent service from selection to assembly, with clear communication throughout. It's wonderful our staff made such a positive impression. Thank you!
Team Bensons
I was able to take my time and…
I was able to take my time and understand all the different types. Rob was v helpful.
8 maggio 2026
Risposta di Bensons For Beds - Bournemouth
We're happy to hear that you had a great experience and found the assistance helpful while exploring the options. Thank you for your feedback!
Team Bensons
Excellent Company
Excellent experience with no hard sell. Very efficient and knowledgeable Salesman. Would certainly recommend.
27 aprile 2026
Risposta di Bensons For Beds - Bournemouth
We're delighted you had an excellent, no-pressure experience with our efficient and knowledgeable team. Thank you for your recommendation! 😊
Team Bensons
Having used Bensons for beds before and…
Having used Bensons for beds before and having had a very good experience, they were my go to again.
I was not disappointed. From the experience in store, to the delivery and assembly, everything was smooth, very well organised with great communication throughout. The staff are all helpful and friendly. Prices and the products are good and usually allow for some discount.
I would highly recommend Bensons for Beds.
30 aprile 2026
Risposta di Bensons For Beds - Bournemouth
Thank you for your continued loyalty and such lovely feedback. We’re delighted everything ran smoothly again — from store to delivery — and we really appreciate the recommendation 😊
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