Good clear explaining and no pressure selling. That said we went in for a mattress and came out having bought a new bed and headboard. Both store colleagues were very polite and helpful!
Sede
Cambia sede(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
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Scopri cosa dicono le persone
From start to finish the company were excellent. The staff in the shop were friendly and not pushy. The delivery was earlier which was brilliant, they were friendly and efficient. Would recommend othe... Leggi di più
L'azienda ha risposto
We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom. Tailie was very helpful and showed us a variety of beds with and without hea... Leggi di più
L'azienda ha risposto
Knowledeable sales assistant, Tom, who could answer questions but also knew when to stop and let us look. This made choosing easier as we gave him the criteria and he showed us 4 options to consider.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Aylesford
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, Regno Unito
- 1622478986
4,8
Eccellente
333 recensioni
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Le persone hanno visualizzato anche
Very friendly and professional
Very friendly and professional. Thoroughly recommend from shop to delivery service.
17 maggio 2026
Risposta di Bensons For Beds - Aylesford
We're so glad you found our team friendly and professional. Thank you for your recommendation!
Team Bensons - Jess
Best Mattress from Bensons for Beds
We went to Bensons for Beds in Aylesford, Kent, looking to buy a new mattress. The bed specialist was Stewart Edwards, and from the first moment he was informative, polite and very attentive. We left the store feeling confident that we had bought the best mattress for our bed and look forward to getting a good night's sleep again. Thank you Stewart.
7 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - Aylesford
We truly appreciate you sharing your positive experience! We are so glad our bed specialist provided informative, polite, and attentive service. We hope you enjoy many nights of restful sleep on your new mattress.
Team Bensons - Jess
Tom the sales man was extremely…
Tom the sales man was extremely knowledgeable and helpful, we could not have asked for better service.
14 maggio 2026
Risposta di Bensons For Beds - Aylesford
We're delighted our team provided such knowledgeable and helpful service. Thank you for your kind words!
Team Bensons - Jess
Excellent experience with Bensons
Excellent experience with Bensons. The sleep advisor was really helpful, and the sleep position analysis helped us enormously. We are very pleased with our new mattress. Well done Bensons.
17 aprile 2026
Risposta di Bensons For Beds - Aylesford
We're delighted you had an excellent experience! It's great to know the sleep advisor and analysis were helpful, and that you are pleased with your new mattress. Thank you for your positive feedback!
Great service from start to finish
Great service from start to finish. Mattress is very comfortable and a great price
27 aprile 2026
Risposta di Bensons For Beds - Aylesford
Thank you! 😊 We’re so happy to hear everything went smoothly from start to finish—and that your mattress is super comfortable and great value. Wishing you many cosy nights ahead,
Megan | Customer Care Specialist💜
Risposta di Bensons For Beds - Aylesford
Thank you! 😊 We’re glad everything was on time, quick, clean, and a good job all round. Much appreciated,
Megan | Customer Care Specialist
Kept me updated on arrival
Kept me updated on arrival, took care of the house when moving bed in and old mattress out. All polite and tidy
23 aprile 2026
Risposta di Bensons For Beds - Aylesford
Thank you! 😊 We’re glad you were kept well informed and that our team took such good care of your home. Polite, tidy service is exactly what we aim for—enjoy your new bed,
Megan | Customer Care Specialist
Excellent service from start to finish…
Excellent service from start to finish by all the staff at the store and the delivery guys.
Would always recommend.
19 aprile 2026
Risposta di Bensons For Beds - Aylesford
Thank you for your wonderful feedback. We’re delighted to hear that you received excellent service from start to finish, both from our in‑store team and the delivery crew. Your recommendation is truly appreciated and means a great deal to us.
Thank you for your positive review – Lauryn at Customer Care 💜
The salesman was really nice and…
The salesman was really nice and helpful which made the experience very pleasent.
11 aprile 2026
Risposta di Bensons For Beds - Aylesford
We appreciate you sharing! We're happy to hear our sales colleague was so nice and helpful and that this made your experience pleasant.
Team Bensons
Very efficient and speedy delivery
Very good service and polite and friendly couple of guys. Very efficient and a really fast turnaround.
11 aprile 2026
Risposta di Bensons For Beds - Aylesford
Thanks for taking the time to leave this — the guys will be delighted to hear it!
We’d love to serve you again in the future,
Megan | Customer Care Specialist💜
Helpful advice, no sales pressure
The salesman really listened to my sleep issues, suggested two beds, and then gave me space to decide—no pressure at all.
9 aprile 2026
Risposta di Bensons For Beds - Aylesford
We appreciate your feedback and are happy to hear that our team member listened to your needs and gave you space to decide without any pressure.
Team Bensons
Risposta di Bensons For Beds - Aylesford
Thank you for your feedback! 😊 We’re delighted to hear you found our team courteous and helpful, and that delivery was quick and efficient. Enjoy your purchase and thanks for choosing us,
Megan | Customer Care Specialist✨
Risposta di Bensons For Beds - Aylesford
Lovely to hear! Great teamwork makes all the difference!
Sleep well,
Megan | Customer Care Specialist💜
Our positive experience was all about…Aylesford Stewart - great service
Our positive experience was all about our sales rep, Stewart at the Aylesford store. He had a nice style of helping you go through the many options you have when buying a mattress. We quickly got down to our preferred choice.
2 aprile 2026
Risposta di Bensons For Beds - Aylesford
Thank you for your lovely feedback! We’re delighted to hear Stewart at our Aylesford store made choosing a mattress easy and enjoyable — we’ll be sure to pass on your kind words,
Megan | Customer Care Specialist😊
The products were delivered at the time…
The products were delivered at the time advised and the delivery crew were very quick and effective in removing the existing base and mattress and installing the new ones. All packaging was removed and they allowed me time to give the carpet a good clean before the new base was assembled.
27 marzo 2026
Risposta di Bensons For Beds - Aylesford
Thanks for the great feedback John! We’re so glad the delivery team made everything smooth and stress‑free — from careful removal to giving you time for a fresh carpet clean. Enjoy your new bed,
Megan | Customer Care Specialist! 🚚
Changed our order
Changed our order and they refused to refund us the difference in price and charged us a further £135 admin fee for doing it.
26 marzo 2026
Non scritta su invito
Risposta di Bensons For Beds - Aylesford
We regret that you were unhappy with the charges applied to the order when this was changed outside of the grace period. We will take this feedback onboard.
Our sales person was very informative…
Our sales person was very informative and helpful
23 marzo 2026
Risposta di Bensons For Beds - Aylesford
Thank you for giving us 5 stars John! We’re so glad to hear your sales person was informative and helpful — that’s exactly the experience we aim to deliver!
We’d love to serve you again in the future.
Megan at Customer Care💜
Risposta di Bensons For Beds - Aylesford
Thanks for the great review! So glad everything was on time, well‑communicated, and that you loved the product range — that’s what we aim for every day!
We truly appreciate your feedback.
Megan at Customer Care💜
Vicki was a true professional showing…
Vicki was a true professional showing me the mattresses I asked to see leaving me to try and ponder about the purchase and then dealt with my order swiftly with a cheerful manner
8 marzo 2026
Risposta di Bensons For Beds - Aylesford
Thanks for the lovely review Mrs Woods! So glad Vicki gave you the perfect mix of space, support, and cheerful service. She’ll be thrilled to hear it — enjoy your new mattress!
- Megan at Customer Care💜
I’m really satisfied with my bed from…
I’m really satisfied with my bed from Benson Beds. The mattress and the bed frame are high quality and very comfortable. The bed also has a large storage space, which I absolutely love.
I highly recommend Benson Beds – they’re a very good company. They keep you informed throughout the whole process and send reminders about when your bed will arrive. My bed was delivered right on time.
A big thank you to the staff at Benson Beds Aylesford for making the whole process so easy and stress-free!
12 marzo 2026
Risposta di Bensons For Beds - Aylesford
Ruth Muradzikwa,
We're happy to hear you're satisfied with your comfortable bed and its storage space. It's great to know that you were kept informed throughout the process and that the delivery was on time. Thank you for recommending us and for your kind words about the Aylesford staff!
Team Bensons - Jessica
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