Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The ordering experience was great. Tara the sales assistant was brilliant, she listened to what our requirements were and advised us accordingly. Not once did we feel pressured even when the addition... Leggi di più
The staff in the Andover store are really friendly and helpful. They are let down by the website showing products that are no longer available in the colour we wanted as available to order and not bei... Leggi di più
Online ordering experience was good. Well communicated throughout and lead times reasonable for the bed I ordered. Delivery went well. In store experience in the Andover branch was slightly questio... Leggi di più
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Andover
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, Regno Unito
- 1264335460
4,8
Eccellente
184 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent Service from Chloe and Tara
I was very happy with the service from Bensons for Beds. Chloe and Tara were both friendly, helpful, and made the whole process easy from start to finish. Everything was explained clearly, and I felt well looked after throughout. Very pleased with my experience.
16 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - Andover
We're so pleased you had such a positive experience with us! It's wonderful to hear our team was friendly, helpful, and made the process easy. Thank you for your kind words.
Team Bensons
Great customer service
We are repeat customers due to the high level of customer care we have received in the past and this time was equally positive.
Tara was really knowledgeable and took the time to go through all options before we decided on our ideal mattress and bed frame.
Next steps were fully explained and time frames agreed.
This is our first choice store whenever we need frames or mattresses.
16 maggio 2026
Risposta di Bensons For Beds - Andover
We are so pleased to hear that your repeat visit was equally positive! It's wonderful that our team member was knowledgeable and took the time to help you find your ideal mattress and bed frame. Thank you for making us your first choice!
Team Bensons
Excellent service from store to the day…
Excellent service from store to the day of delivery
18 maggio 2026
Risposta di Bensons For Beds - Andover
We're delighted you received excellent service from store to delivery! Thank you for your feedback.
Team Bensons - Jess
Excellent service from start to finish
Excellent service from start to finish. Chloe in store was very helpful, professional and knowledgeable about all the mattresses we tried. We opted for a British Made mattress, the quality of the product is incredible, delivery staff were excellent. Haven't slept so well for a long time.
24 aprile 2026
Risposta di Bensons For Beds - Andover
That’s lovely feedback — we’ll be sure to pass this on to Chloe and the delivery team. Enjoy your British‑made mattress!💜
5* Service
The team at bensons were very hard working and conciencious. The install team were very hard working.
18 aprile 2026
Risposta di Bensons For Beds - Andover
We appreciate you taking the time to share your feedback. It's great to hear that our team members were hardworking and conscientious during the installation.
Thank you for your positive review – Lauryn at Customer Care 💜
Chloe was very helpful and…
Chloe was very helpful and understanding.
Had my child with me who has adhd and autism so she was very patient. She explained everything very well, was very happy with the purchuses.
7 aprile 2026
Risposta di Bensons For Beds - Andover
Thank you for sharing this 😊 We’re so pleased to hear Chloe was helpful, understanding, and patient, especially with your child. Taking the time to explain everything clearly and make the experience comfortable really matters, and it’s lovely to know you were happy with your purchases. We’ll be sure to pass on your kind words,
Megan | Customer Care Specialist
It was the best
Provided with a variety, explanation was very clear and the lady was very patient and friendly.
21 marzo 2026
Risposta di Bensons For Beds - Andover
Thank you for giving us 5 stars! We’re so glad you were given plenty of choice and clear explanations. Wonderful to hear the lady who helped you was patient and friendly — we really appreciate your feedback,
Megan at Customer Care🌟
5* company
From the moment I walked into the store until my new bed was delivered, the sales assistant (Tara), the customer service team at head office & the delivery men went above & beyond. This is definitely the smoothest purchase from start to finish that I’ve ever made. I would highly recommend Bensons for Beds & I will definitely use them again in the future.
25 febbraio 2026
Risposta di Bensons For Beds - Andover
Thank you so much for your lovely feedback! We’re thrilled to hear that Tara in-store, our customer service team, and the delivery crew all went above and beyond for you. It’s fantastic to know your purchase was smooth from start to finish. We really appreciate the recommendation, and we’ll be delighted to welcome you back to Bensons for Beds in the future,
Megan at Customer Care
Risposta di Bensons For Beds - Andover
Thank you for your great review Caroline! 😊 We’re delighted to hear you’re pleased with your mattress and the service you received, and that delivery arrived right on time. Your feedback is truly appreciated,
Megan at Customer Care
Helped decide on the right mattress in…
Helped decide on the right mattress in store. Made sure a smaller van delivered due to our narrow lane. Kept to the delivery time with regular updates. Respected our property and objects when delivering the mattress. All staff friendly and helpful.
21 febbraio 2026
Risposta di Bensons For Beds - Andover
We're happy to hear that we assisted you in choosing the right mattress and that the delivery met your needs with regular updates and respect for your property. We appreciate your positive feedback regarding our team's friendliness and helpfulness.
Stewart - Team Bensons
I am really pleased with the purchase
I am really pleased with the purchase , especially getting approved for the finance . Thanks guys you are great .
Many thank s
Shane .
18 febbraio 2026
Risposta di Bensons For Beds - Andover
We're happy to hear that you're pleased with your purchase and the finance approval process. It's great to know we could provide you with a positive experience. Many thanks for your feedback!
Amazing Bensons for Beds Andover!!
Our experience with all aspects of Bensons for Beds has been excellent. The sales assistant was very helpful and provided good advice to help us choose the right mattress. Communication per delivery was great and the mattress was delivered exactly as expected. The delivery team were very friendly and chirpy for a Monday morning and also gave some good advice. We are very happy with our experience. :))
2 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Andover
We're happy to hear that our sales assistant was helpful in choosing the right mattress and that the delivery met your expectations. It's great to know our delivery team was friendly and provided good advice. Thank you for your positive feedback!
Risposta di Bensons For Beds - Andover
We appreciate your feedback. We're happy to hear customer service was excellent.
Risposta di Bensons For Beds - Andover
Thank you so much for your kind review
We hope to welcome you back soon!
Megan at Customer Care
Excellent customer service from sales…
Excellent customer service from sales room to mattress delivery.
27 gennaio 2026
Risposta di Bensons For Beds - Andover
We're so happy to hear that you received excellent customer service from the sales room to the delivery of your new mattress!
Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
bed sale very helpful
the lady who sold us the bed was very knowledge about the range of beds, very kind and very helpful. my son has social anxiety and autism and she communicated at his level and made him feel at ease. thanks so much. Shop in Andover
24 gennaio 2026
Risposta di Bensons For Beds - Andover
We're so happy to hear that our team member was knowledgeable, kind, and helpful. We appreciate that they communicated effectively and made your son feel at ease. Thank you for your positive feedback!
Risposta di Bensons For Beds - Andover
We are so happy to hear that our delivery team was pleasant! We appreciate your positive feedback and your time.
Very helpful and friendly.
22 gennaio 2026
Risposta di Bensons For Beds - Andover
We appreciate you letting us know that our team was helpful and friendly! We are so glad that you had a positive experience.
Great service from Bensons
We have been researching for a new bed for a couple of weeks now. Bensons for beds became the chosen supplier after the outstanding help and guidance from the staff on our previous visits. The service was far in excess of other retailers.
Having chosen Bensons we visited the store to make a purchase. Tara was the assistant and remembered us from a previous visit which increased our positive views.
Tara took time to understand our requirements and explained the options available. She then left us to consider her suggestions.
Having chosen the bed frame, the next step was to pick a mattress. Tara explained the different types and advantages. So many options, we had to have a lie down (good job we were in a bed store). Testing the different types and firmness allowed us to make a final decision.
Tara took us through the payment process and explained the options and discounts available. She also explained the warranties for both bed and mattress along with the delivery timescales and process.
All things considered, we were very satisfied and pleased with the process and Tara is a great advert for Bensons.
12 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Andover
We’re so glad Tara gave you such an outstanding experience from start to finish! Her knowledge and care really shine through – enjoy your new bed and mattress 💜 Thank you for your positive review - Lauryn at Customer Care
On time very pleasant couple of guys no…
On time very pleasant couple of guys no problems at all
7 gennaio 2026
Risposta di Bensons For Beds - Andover
We’re so glad your delivery was on time and handled by such a pleasant team – no problems at all, just smooth service! 💜 Thank you for your positive review - Lauryn at Customer Care
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.