Beginning Boutique Recensioni 

Haley was the most sweet girl ever!! Customer service was absolutely amazingggg. She gave me such good options!!

We ordered two dresses for my daughter last week because we were not sure about the fit. After we decided to keep one, we tried to return the other promptly following all steps on the website. We were offered a store credit which goes against return policy. This return is well within the 14 day guideline. This is bad business and I will not order from this company again.

I was excited to order from this site. The jeans were nice quality but didn’t fit. I sent them back within 5 days but the refund option was not available. I wouldn’t mind buying something else but nothing that I liked was available in my size. They said they would put a note on my account about this. I checked in to see if the item was received and they told me it hadn’t been and to check with the post office. I checked the tracking and the item had been received. I got back on chat to let her know this only to discover I was blocked from the chat. 🥲

I’ve purchased from beginning boutique two times. The first time I purchased I ordered 3 dresses, I ordered 1 in my normal size and the other 2 I sized up… when I received them the 2 I sized up in fit perfectly but after going through the wash (gentle wash) they were stretched and way too big to wear, the dress I ordered in my size was so short if I took a step my whole cheek would be out!
I thought it could be a one off so I decided to order again - 3 dresses, a size 12, (I normally size between a 12-14) a size 14 and a size 16 (the reviews on this dress stated to size up as it was small sizing) funny enough the size 12 dress fit me perfectly, the size 14 dress was huge and couldn’t wear it cause it was so booby that everything would fall out if I bent over… and the size 16 dress was so tight I was scared the zipper was going to break, the arms/shoulders were so tight but the sleeves were incredibly long but the length of the dress was fine? This dress is SO see through. The dress is so oddly shaped/fit and I have seen reviews that said the same after purchasing.
Not to mention the quality of all the items I have brought have been very underwhelming
I ended up leaving reviews on these and had a email regarding my reviews, I basically replied with the same thing as what my reviews stated (weird sizing etc) and the email response was along the lines of “don’t go by the sizing chart we have as it’s not accurate”…. So why tf would you have a sizing guide up if it’s not accurate? They instead told me that I should go by the measurements on each item because the site has different brands and they don’t all measure the same which makes no sense seeing as the sizing chart is the same chart on every item?
Anyway I didn’t bother replying as they went on about reaching out to them for sizing information on items but what an inconvenience to have to email a brand for sizing information on items you want to buy?
The email definitely put me off shopping from here again and I have had the same response from other friends, colleagues and family members who have had the same issue with beginning boutique sizing a quality in their items.
Won’t be shopping here again, which is pretty crap as I like the look of some of the items they sell, but the quality, sizing and customer service has definitely put me off wasting my money here.
I wish I left this review after I had the issue the first time.

My parcel came the very next day. Beautiful packaging and the dress plot perfectly. Very happy will shop here again.

I ordered a dress, the shipping came two days after the latest day it said it would come. The dress itself was okay, thin material but it fit strange. Too long of straps and already adjusted all the way even though the rest of it fit. (5’5, 137lbs, got a size 6) I tried to return it, a refund to my credit card not available for some reason and claims if you don’t immediately buy new items with your return 20+ dollars get taken off your credit. Okay. Not transparent whatsoever. So I bought a bikini and somehow ended up paying an extra 9 dollars, keep in mind original dress was 85. Extremely upsetting and will never purchase from here again and warn my friends to stay away.

They told me my order would take 5-10 working days and yet my order has still not arrived. I’m extremely disappointed and worried I will not have a prom dress for my senior prom. I have even emailed them and they never responded to me. It’s very frustrating because everyone has said they love this company.

I bought this dress to wear as a bridesmaid in a wedding, and when I received it I tried it on and was very happy with the look and fit.
I wore it once, less than 3 months after I bought it, for 5 hours for the wedding, washed it as per the instructions and in a garment bag for extra protection and it has torn on the back after one wear and one wash (see photos).
When I reached out to the team to discuss options, as I do not believe this meets the standards for acceptable quality under Australian consumer law, they implied that that I was lying about how the tear happened and were unhelpful, refusing to discuss options other than a (meagre) partial refund or 50% code for a future purchase (of which I can guarantee there will be none as I do not wish to spend anymore of my money on a dress that doesn’t last more than a single wear.)
Do not buy from here, their customer service is insulting and unhelpful and their dresses are not made to last more than one wear and wash, by the customer service team’s own admission.

Charge you $14 for a return — insane.

Absolutely adore getting clothes from here, everything is so beautiful and so beautifully organized. They’re the sweetest with packaging and their customer service is the best. Definitely order from them you’ll love anything you get from their boutique! 💕

I couldn’t even find words on how much I adore the items I received from Beginning Boutique. I started my first order only to try if quality was good. I’m on my 3rd order now and I got some for my daughter too lol she was amazed too with the dresses. Thanks so much Beginning Boutique ❤️

I never received my order and then they said I was a liar and wouldn’t provide me with a refund or the items I ordered. Very annoyed and disappointed. Do not order.

I ordered a dress. The shipping said it would take 5-10 business days to arrive. It arrived after the time it said it would. When I opened it, the quality is no where near expected for a 93 dollar dress. I went to return it and the amount that I would get back is only $68. This seems kind of ridiculous amount to be taken out especially when the quality is not adequate. I will not be ordering from here again.

Their 2 weeks return policy for refund is a little too tight for people who travel.

Excellent customer service, my daughter ordered the wrong size. I emailed the Beginning Boutique team and they were very responsive and updated the order no questions asked! Michelle in particular was lovely to deal with. Great website and lovely items. Thanks

Trisha at Beginning Boutique was amazing. Prompt, respectful, clear and concise with her communication. she actively made sure I was informed of any updates on the item I was questioning about not only on the day of the enquiry, but days after, providing a human touch to customer service that can often feel robotic and scripted. A genuinely committed CSR.

Only giving 2 stars because the quality of the items I had bought were not it. I returned my items within an hour of receiving them but on a positive note, the customer service was very nice and helpful. I love the return feature that allows you to buy and print the return slip at home so it was super easy and convenient :)

Im always so impressed with this store. I have ordered so much from them and have never been let me down. Their sales are incredible and just now I ordered the 3 for $99 and it came in two days….

Their clothes are always beautiful, tote bags and even the packaging. I know when I shop from this store I will always get quality products.

Customer service were kind and straight to the point. They listened to my concerns and gave me several options for me. They responded very quick to my emails and were very kind.

I have never received such incredible customer service in my entire life!!!! I spoke on the phone with the most lovely woman ever( Chantal I think?), who helped fixed my issue in a matter of minutes. She was so patient and compassionate for my issue, and provided a solution that I was so happy about. Her kindness and customer service was genuinely outstanding, and if anyone at Beginning Boutique is reading this, please know that she is a gem!!! This experience was so satisfying, and I’m so thankful for her amazing work. Thanks again, this experience has prompted me to always shop here! 🩷