Beginning Boutique Recensioni 499

I have never ordered from a company so efficient. Your customer service is outstanding! You fulfill your orders super quick and they arrive within a few days..
I would highly recommended your boutique for anyone looking for dance,prom,homecoming or any other occasion.
I love ordering from you!!!!

Have purchased a number of products and they have all been exactly what was expected and consistent sizing. I had an issue with the shop app (not their issue) and their customer service responses quickly, incredibly helpful and professional. I enjoy buying products from there and won’t stop anytime soon!

Beginning boutique is absolutely the best online company ever!
Not only well priced but the customer service is 5 star!! The staff went above and beyond helping me receive my daughter’s dress for her 21st. I will always buy from them again. Outstanding!!!

I ordered sale items and was very careful to make sure they were not final sale as I had never ordered from there before. I went to return them and was told they were final sale and that it was in the terms and conditions box that I had to check but was not displayed anywhere else as they claimed.

Avoid this company at all cost I ordered a dress for my daughters homecoming dance dress did not fit was worn for less then 30 seconds and put back in package and returned I received an email saying return was denied return because tags were removed they were not and the dress had stains it did not so I am stuck with a 80 dollar dress that don’t fit this company lies to avoid honoring its return policy stay away

Very short return window, but we managed to return it in time. Then they denied the return as not being in original condition because it had a few strands of hair on it from when she tried it on once. Absolute scam.
Edit: Their reply to me on this site mentions "debris" - there was no debris, and this was never mentioned in their communication with me prior. Their first email mentioned only strands of hair. When I complained, follow ups added "dust". (Again it is very odd to claim that dust would render a garment not in original condition, but in any case there definitely was not any noticeable dust when leaving our house (we'd had it for less than two weeks, there was no time to accumulate a nontrivial amount of dust!). Now when I left a negative review, they've added "debris". Clearly they will say anything to avoid a refund.

if i could give no stars i would. I do not believe I corresponded with a human once. They did not adhere to their return policy.

Incredibly disappointing experience as a first time customer and will not be returning. Highly recommend not to shop here.
I purchased a size up based on the online chat recommendation that the item was oversized by Benji on Online chat. It was a tight fit, I didn't have an outfit for the event and I then reached out asking for a refund. Was told via online chat again by Benji that return fees waived and I'll receive a "full refund".

Now I'm told I'm $10.95 out of pocket and this was non-refundable. This was not put anywhere in the chat. Tried to escalate and rejected by Michelle customer care manager.

Do not recommend to shop here unless you want to be mislead and out of pocket.

If there was a chance to vote 0 stars, I would.

The quality of their product for the prices that you pay is insane. May as well shop on SHEIN for the same expected quality. This brand is literally a scam. I returned my order within the 14 days as stated on their site and was not issued a full refund.

Customer service is also passive aggressive and not helpful at all. I have never been more grossed by a company than I have this one.

They charge for returns and exchanges. I tried to just exchange something and they were charging $10. Needless to say will not be buying anything else from here

I ordered a pair of shorts. After less than 3 hours of wear the inside seam area was EXTREMELY pilled. I contacted their customers service expecting it to be a faulty item. I'm not one to complain (my first ever trustpilot review here) but was so shocked when their customers service replied advising that pilling was standard for their products, and they suggested I get a fabric shaver. They then contacted me days later asking for me to rate their service... never again.

If you have any sort of curves, the mini dresses will fit like a t-shirt (I am 5'1 size 4 typically dresses fit long on me). When trying to return the item, the item took extremely long to return therefore it was after the return policy. When I tried to explain and get a full refund the team accused me of lying and committing fraud. Overall combative customer service.

I bought an off the shoulder dress and the sleeve literally fell off the first time I tried it on and was about to leave the house. First they offered me $20 reimbursement to get the sleeve sewed back on out of my own time. Asked for a refund and it’s literally taken 2 weeks to travel from Sydney to their warehouse in Queensland. Avoid this nightmare 🤯

Ordered over a week ago and still haven’t received my package or updates on the tracking number. Absolutely awful delivery if anyone needs their things in a rush beware

my daughter ordered some jeans £50, paid £10 delivery and mistakenly ordered the wrong size.
As they are in Australia they wont cover the return which royal mail want £30 for, despite Consumer Rights act 2015 and distance selling regs they are hiding behind "returns policy". Great at advertising on Insta , i'll make sure she lets her social group know not to use them

Beautiful dress. Unfortunately I paid for express shipping which was supposed to be next day delivery. I wasn’t expecting next day delivery, but it wont be coming for 7-8 days! I wouldn’t have bought it had I known as it was needed for an event on the weekend.

Beginning Boutique really cares about the customers and values your business. They are always willing to make sure the customer feels appreciated. They have the cutest dresses and my daughter and friends love it online and in person!

Honestly the best part about this company is the customer service. They answered me within hours of every question I had. Unfortunately my daughter ordered something that wasnt right for her (happens when you buy online) but this company was so quick to help me with every issue I had. I will be 100 percent ordering from them again for prom and other school dances. The dresses are all stunning, packaged well and came on time. But whats important to me is their customer service. They are amazing and literally fix every single issue. Fast to respond and just lovely. I will be a lifetime customer TRUSTTT. Thank you again
-Shannon S

Total scam. Placed an order for second day air, package never arrived. Then they sent a photo of where it was which wasn't my porch. Refusing to give my money back. Do not order from this company!

Do NOT buy!!!!! Absolutely horrible quality. The dress came missing numerous sequins, hem and seams sewed crookedly. It's a MESS. AWFUL.