Terrible customer support. Broken website. I paid and the website errored with some meaningless error code, funds left my bank, so I emailed the company. Two days to get a dismissive email. Awful,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Terrible customer support. Broken website. I paid and the website errored with some meaningless error code, funds left my bank, so I emailed the company. Two days to get a dismissive email. Awful,... Leggi di più
L'azienda ha risposto
My daughter had always wanted a chiminea so I ordered one for her birthday, It arrived in two days and I took it to her., sadly the neck had broken from the main body in transit. It was so well packed... Leggi di più
I bought a blackstone 36 inch griddle on the black friday deal. I had an issue with the temperature not getting hot enough and couldnt work out why. I gave them a call and Richard explained what I was... Leggi di più
Shipped an item that had a very short use by date on it - the packaging was super dusty and cracked and it had obviously been on somebody’s shelf for a long time. When I asked if they had newer ones t... Leggi di più
L'azienda ha risposto
Non ha risposto alle recensioni negative ricevute
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I ordered online. Subsequently I realised I had missed an item. With no fuss Bbqland put the two orders together. They were dispatched and the smoker etc arrived the following day. Very good efficient service.
not tried the bbq yet but looks good + can't wait for the sun to come out
I needed to get the portable firepit BBQ really quickly as a leaving present for a colleage, we needed it the next day, otherwise it would have been useless ordering it. I emailed BBQland and asked if the delivery service guaranteed next day, which it did. After placing my order and paying via Paypal, I noticed that it had used my home address for the delivery and I wanted it delivered to my work address. I emailed BBQland and they quickly replied saying that they had changed the order to be delivered to the correct address. The BBQ arrived as promised, the next day, and is fantastic. (Luckily I was camping with my ex-colleague that weekend so was able to use it with her) and it was great for a BBQ, had loads of space, and then when the BBQ was finished, we filled it with some wood and had a great campfire. The mesh cover is a real bonus as it keeps it safe whilst kids are about. It is considerably cheaper with them than elsewhere online and I am now waiting for more to come in stock as I'd like one for myself!
Looking for a replacement for a cheminea I made from an old gas cylinder about twelve years ago, I was surprised to come upon this look-alike.
It looks and works a treat.
It was very reasonably priced and arrived by return.
The service could not have been better.
Products are of good quality. Doesn't seem to be any compromise at all.
My order was as described on the shop internet. I will definitely recommend this shop to friends.
The product arrived promptly and is working well. Will definitely buy from this supplier again.
Excellent store, very fast, cheap delivery and saved a fortune on our Chiminea. Very good communication too!
Would definitely recommend and use again.
Thank you.
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