Bathshack Recensioni 6.399

Delivered as agreed quality very good and as described

While things didn’t go exactly to plan, Bathshack did everything they could to make up for delays, etc. They are very good with their prices and the products of good quality.

Nice gear nice service

Quick delivery and great item at a good price. Will buy again for sure

Fast delivery . Good quality . Friendly service

I experienced some small issues with my product after install. I was helped by Brenda, who was quick to respond and helped me find a solution. Very pleased overall!

I really appreciate the professional service. Items were delivered in time in perfect condition. And when we needed to return the items we were given clear instructions on how to proceed.

Really happy with my experience with Bathshack. Ordered everything for a full bathroom renovation and all products arrived in great condition and exactly as expected.

I did need to return a shower as it wasn’t the correct fit, and with my plumber only on site for the week, timing was tight. Ian and the team in the Antrim store, along with others from the support team, were very helpful and managed to get the correct shower sorted within the same week, as well as arranging a refund for the temporary one I had purchased.

Overall, great service, quality products, and excellent support when it mattered most. Would definitely use Bathshack again and recommend to others.

Dealt with Mathew today at bath shack Douglas. He was extremely helpful and knowledgeable about their products.
Thanks again

Waiting on prpduct still lrdered in mid march and no ptoactive follow ups and still no delvery date given

Quick reliable service

Excellent service. Delivery was prompt and timely manner.

The quality is very poor and breaks easily

Had a great experience at the Dargan branch, thanks to Chloe! She was incredibly helpful and patient with us, taking the time to show us loads of different options until we found exactly what we needed. She was also super clear on all the pricing and availability, which made the whole process stress-free and easy to navigate. Beyond being a pro at her job, she’s just generally a very friendly and nice person to deal with. If you're heading in, definitely look for her—she’ll take great care of you!

Ian was very helpful in assisting with a retyrn/exchange transaction I required. Would not hesitate in recommending this business for great products and customer service.

Order went well - no issues.

Got the wrong tap

Because you have false advertising on your website

I bought my bathroom from the Lisburn Branch.
David really helped me create my new bathroom without costing me a fortune. I am delighted with it and the customer service that I received was excellent.
Chantelle also helped me whenever David was unavailable.
It was a great experience and I would recommend Bathshack Lisburn to anyone!

UPDATE 09/04/26 Following a call from Bathshack I was promised a new box of replacement tiles, these were delivered yesterday and are perfect. Also advised that I could keep the other box of tiles. Much happier customer now.

Ordered one box of six tiles, when they arrived i opened the box to check all was good, seemed to be as top and bottom tile were in perfect condition, my tiler arrived and took tiles out of packaging to discover the middle three tiles were broken, unusable.
Emailed immediately but to date no response, very disappointed, can't even return to Dublin store must be sent back to Antrim,

Great customer service from Ian. Quick and efficient