Bathshack Recensioni 6.399

TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 4 stelle su 5

Gemma that works in the Coleraine shop was great to deal with. She must have priced half the shop for us before we decided on our final order. Didnt feel rushed during our time there and she is great... Leggi di più

Valutata 5 stelle su 5

The items were beautiful and even though we had an issue with one of the items the service was excellent and a replacements was sent out with ease so there wasn’t much we had to do on our end. Deliver... Leggi di più

Valutata 5 stelle su 5

James was absolutely fantastic and nothing was too much trouble. He worked through planning the bathroom from start to finish, also giving ideas so everything runs smoothly.

Valutata 5 stelle su 5

Visited Lisburns store. Kaylem was really helpful and showed us various options to suit our budget and preferences. Changes to original quotation were no problem and I now have a lovely bathroom o... Leggi di più

Dettagli dell'azienda

  1. Negozio di forniture per il bagno
  2. Ristrutturatore di bagni

Informazioni su Bathshack

Scritti dall'azienda

Your one-stop shop for high-quality bathroom products and tiles, Bathshack is proud to be one of the UK’s leading online bathroom suppliers, with a loyal customer base spread across the UK and Ireland. With showrooms located throughout Northern Ireland (in Boucher and Duncrue in Belfast, as well as Lisburn, Antrim, Ballymena and Coleraine) as well as the ROI (Dublin and Cork), we also ship to customers across England, Scotland and Wales. Supplying high-quality products at great-value prices, we keep our customers at the heart of everything we do and are always striving to deliver excellent customer service. Offering extensive warranties and efficient, low-cost delivery for your convenience, we work hard to ensure that your customer experience is as seamless and stress-free as possible. Meanwhile, if you do encounter any issues with your order, then our friendly customer service team is only ever an email or a phone call away – while there’s also a live chat option available on our website. Whether you’re looking for baths, basins, taps and toilets, or you need a new shower, tiling or anything else, we have an extensive range of products available in various designs, colours and finishes. You’ll therefore find something to suit your personal taste – the perfect products for your new bathroom or self-build project at the best-value price. Looking for high-quality bathroom-ware? Think Bathshack every time.
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Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

6399 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Complete Bathroom renovation

While things didn’t go exactly to plan, Bathshack did everything they could to make up for delays, etc. They are very good with their prices and the products of good quality.

4 febbraio 2026
Non scritta su invito
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Risposta di Bathshack

Hi James,

We can see you have now spoke with Natasha our customer trust manager and your issues are now resolved.

If you have any further issues please email Natasha directly.

Thanks,
Team Bathshack

Valutata 5 stelle su 5

great help

I experienced some small issues with my product after install. I was helped by Brenda, who was quick to respond and helped me find a solution. Very pleased overall!

6 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Professional service

I really appreciate the professional service. Items were delivered in time in perfect condition. And when we needed to return the items we were given clear instructions on how to proceed.

2 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Great Service & Quality Products

Really happy with my experience with Bathshack. Ordered everything for a full bathroom renovation and all products arrived in great condition and exactly as expected.

I did need to return a shower as it wasn’t the correct fit, and with my plumber only on site for the week, timing was tight. Ian and the team in the Antrim store, along with others from the support team, were very helpful and managed to get the correct shower sorted within the same week, as well as arranging a refund for the temporary one I had purchased.

Overall, great service, quality products, and excellent support when it mattered most. Would definitely use Bathshack again and recommend to others.

2 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Waiting on prpduct still lrdered in mid…

Waiting on prpduct still lrdered in mid march and no ptoactive follow ups and still no delvery date given

27 marzo 2026
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Risposta di Bathshack

Hi Brendan,

I have checked your order details and can see that your order was delivered back in March. A member of our team will follow up with you to share delivery details with you & ensure you've received your order.

Thanks,
Team Bathshack

Valutata 5 stelle su 5

Had a great experience at the Dargan…

Had a great experience at the Dargan branch, thanks to Chloe! She was incredibly helpful and patient with us, taking the time to show us loads of different options until we found exactly what we needed. She was also super clear on all the pricing and availability, which made the whole process stress-free and easy to navigate. Beyond being a pro at her job, she’s just generally a very friendly and nice person to deal with. If you're heading in, definitely look for her—she’ll take great care of you!

4 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Good customer service

Ian was very helpful in assisting with a retyrn/exchange transaction I required. Would not hesitate in recommending this business for great products and customer service.

31 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Wrong image on website

Got the wrong tap

Because you have false advertising on your website

24 marzo 2026
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Risposta di Bathshack

Hi Amy,

I'm sorry you aren't happy with the taps you have received, due to the small branded logo that wasn't visible on our image of the taps. I can understand your frustration, but I can see that Sarah from our Customer Support team has been working with our supplier to find out if they can supply an unbranded version of the taps and she has also offered a free exchange to an alternative set of taps.

We'll follow up with you again to ensure we find a solution that works for you.

Thanks,
Team Bathshack

Valutata 5 stelle su 5

Bathshack Lisburn

I bought my bathroom from the Lisburn Branch.
David really helped me create my new bathroom without costing me a fortune. I am delighted with it and the customer service that I received was excellent.
Chantelle also helped me whenever David was unavailable.
It was a great experience and I would recommend Bathshack Lisburn to anyone!

28 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Happy Customer

UPDATE 09/04/26 Following a call from Bathshack I was promised a new box of replacement tiles, these were delivered yesterday and are perfect. Also advised that I could keep the other box of tiles. Much happier customer now.

Ordered one box of six tiles, when they arrived i opened the box to check all was good, seemed to be as top and bottom tile were in perfect condition, my tiler arrived and took tiles out of packaging to discover the middle three tiles were broken, unusable.
Emailed immediately but to date no response, very disappointed, can't even return to Dublin store must be sent back to Antrim,

20 marzo 2026
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Risposta di Bathshack

Hi Olwyn,

We can see you have now spoke with Natasha and can confirm this issue is now resolved.

Any further issues please get back in touch with us.

Thanks,
Team Bathshack

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