We love Bachan’s Japanese BBQ sauce - especially the Miso and Yuzu flavors. I lived in Japan for 23 years and I can attest to the authenticity of this sauce and the flavors! I’m definitely a loyal cus... Leggi di più
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I have always liked this Japanese barbecue sauce in its variety of flavors! By accident, I used it as an ingredient to cover up a mistake I had made, and it turned out to be the missing link in my que... Leggi di più
We love Bachan's original sauce and I was so excited to see a gift set come available for Christmas. Based on other reviews, I see I'm not the only one who experienced a hiccup in deliveries. I reache... Leggi di più
Tried Bachan's new Miso flavor BBQ sauce this time. Wow, it's yummy! My friends love the Miso flavor with stir-fry veggies, tofu and Shiitake mushrooms as well. It also made quick and tasty salad dr... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Bachan’s Japanese Barbecue Sauce | Non-GMO family recipe created in small batches with authentic Japanese ingredients.
Informazioni di contatto
6932 Sebastopol Ave, Suite A, 95472, Sebastopol, Stati Uniti
- support@bachans.com
- www.bachans.com
Just tried the Miso sauce
Just tried the Miso sauce for the first time and really enjoyed it. Another hit in the collection! Keep up the great work.
25 novembre 2023
I ordered the multiflavor package from…
I ordered the multiflavor package from you but a week after I ordered it said they ran out of product and I have yet to hear back from them!
29 novembre 2023
Hello
Hello,
Still waiting for my Xmas gift order.
If you were expecting the volume increase, why not prep. Or were you just building new income from orders to purchase what you needed to get raw ingredients for manufacturing fill…
I’ve been in food industry for 40+ yrs… seen this pattern a little more than I’d like to.
Hope to receive your order soon.
Kindest
Doug S
23 novembre 2023
Risposta di Bachan's
Hi Doug, thank you for your message, we here at Bachan’s are always listening to our customers to implement improvements when we can. We are so sorry for the delay, due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped and tracking indicates that it has also been delivered! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season.
I ordered three bottles of sauce and…
I ordered three bottles of sauce and one was the incorrect flavour and they immediately sent me a replacement.
25 novembre 2023
I purchased this gift that was on my Christmas shopping list
I purchased this gift that was on my son's wish list. He won't open it until Christmas so I can't comment as of now. What I do know is that his Christmas list is always a few items and this year you guys made the cut.
25 novembre 2023
Product was beautifully wrapped and…
Product was beautifully wrapped and shipped promptly. Unfortunately, I ordered two gifts and only 1 was Shipped . I sent an email stating such and was credited IMMEDIATELY .
Overall a very good experience and love
Their product
And service .
24 novembre 2023
Fast shipping and great packaging
Fast shipping and great packaging! I love the new Miso flavor. I wish it was easier to get in stores!
28 novembre 2023
Fast delivery and great product
Fast delivery and great product. Can’t wait to give them out as Christmas presents.
27 novembre 2023
Still have not received my package
Still have not received my package. Got an email saying it was delayed
23 novembre 2023
Risposta di Bachan's
Hi Jenifer, thank you so much for your message and we are so sorry about the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. As soon as we knew of this situation, we proactively sent out an email explaining the situation. As we truly value and appreciate our customers, our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season.
We haven’t received our shipment yet
We haven’t received our shipment yet. Very little information was given about when we would receive it. Seems odd to ask for a review when the shipment wasn’t been received.
27 novembre 2023
Risposta di Bachan's
Hi Maythew, thank you so much for your message and we are so sorry about the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We sent out an email explaining the situation, perhaps it went into your spam folder? We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season.
Do not order from Bachan’s directly!!!
Do not order from Bachan’s directly!!! I ordered the 4 bottle Black Friday deal and I still do not have what I ordered, but I get this email asking me how I like the products?!?! Ha ha ha!! What a joke!!! I’m giving them one more day for the product to arrive after that I’m disputing the charge!!
This is BS!!
26 novembre 2023
Risposta di Bachan's
Hi Gregory, thank you for your message, we here at Bachan’s are always listening to our customers to implement improvements when we can. We are so sorry for the delay, due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season.
Never received my order and no…
Never received my order and no communication with me.
26 novembre 2023
Risposta di Bachan's
Hi Jamie, thank you so much for your message and we are so sorry about the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We sent out an email explaining the situation, perhaps it went into your spam folder? As we truly value and appreciate our customers, our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
Have not received my order yet.
26 novembre 2023
Risposta di Bachan's
Hi Donna, thank you so much for your message and we are so sorry for the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers and have been working diligently to resolve this ASAP. As a result, we received more inventory and are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
Can’t really rate this as I have not…
Can’t really rate this as I have not received my box yet
26 novembre 2023
Risposta di Bachan's
Hi Jessica, thank you for your message and we are so sorry for the delay. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped and you should be receiving it soon! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
I ordered the gift pack of assorted…
I ordered the gift pack of assorted Bachan’s sauces as a Christmas gift for someone. The ordering process was easy and shipping and delivery (to Hawaii) was very quick. Everything was well packaged in the gift box. I am sure that the gift recipient will enjoy the quality and variety of sauces included. I enjoy the original Bachan’s sauce and have purchased numerous bottles from Costco, so I know Batchan’s quality is great.
21 novembre 2023
Still haven't received my order
Still haven't received my order. Not happy with the delay.
25 novembre 2023
Risposta di Bachan's
Hi Clarence, thank you for your message and we are so sorry for the delay. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped and you should be receiving it soon! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
Disappointed
One of the bottles apparently on back order, so I have not received it yet.
25 novembre 2023
Risposta di Bachan's
Hello Neil, thank you so much reaching out and we are so sorry for the delay. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. Our Support team will reach out to provide further assistance. Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.
Tried Bachan's new Miso flavor -we LOVE it!
Tried Bachan's new Miso flavor BBQ sauce this time. Wow, it's yummy! My friends love the Miso flavor with stir-fry veggies, tofu and Shiitake mushrooms as well. It also made quick and tasty salad dressing by simply mixing mayo. It became our favorite flavor now.
25 novembre 2023
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