We love Bachan’s Japanese BBQ sauce - especially the Miso and Yuzu flavors. I lived in Japan for 23 years and I can attest to the authenticity of this sauce and the flavors! I’m definitely a loyal cus... Leggi di più
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I have always liked this Japanese barbecue sauce in its variety of flavors! By accident, I used it as an ingredient to cover up a mistake I had made, and it turned out to be the missing link in my que... Leggi di più
We love Bachan's original sauce and I was so excited to see a gift set come available for Christmas. Based on other reviews, I see I'm not the only one who experienced a hiccup in deliveries. I reache... Leggi di più
Tried Bachan's new Miso flavor BBQ sauce this time. Wow, it's yummy! My friends love the Miso flavor with stir-fry veggies, tofu and Shiitake mushrooms as well. It also made quick and tasty salad dr... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Bachan’s Japanese Barbecue Sauce | Non-GMO family recipe created in small batches with authentic Japanese ingredients.
Informazioni di contatto
6932 Sebastopol Ave, Suite A, 95472, Sebastopol, Stati Uniti
- support@bachans.com
- www.bachans.com
I bought this for a Christmas gift and…
I bought this for a Christmas gift and the shipping was super fast which is so appreciated this time of year.
24 novembre 2023
This is a gift
This is a gift, so it hasn't been opened. But delivery was fast and I know my son will be excited to try new flavors.
24 novembre 2023
Need to use more secretive packaging during the holidays
I was excited to gift this to my husband, but was disappointed when the box was delivered with advertising on the outside. Now, he knows exactly what he’s getting. Nevertheless, I’m sure it will be tasty.
24 novembre 2023
Risposta di Bachan's
Hello Sara, thank you for the feedback and we are sorry our packaging has our logo on it, which isn't optimal for the intended purpose of surprise gift giving. And yes, we hope the tastiness of the sauce will hopefully outweigh the disappointment! Apologies again, please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
Terrific sauces, fast delivery
All three sauces I ordered are delicious, and delivery was well-packed and quick. No problems at all.
24 novembre 2023
Packaging and timely delivery of the…
Packaging and timely delivery of the gift was perfect.
24 novembre 2023
I ordered my packet of sauces and have NEVER RECEIVED them!!
I ordered my package of sauces and have received emails saying you are sorry but my order is delayed due to a high volume of orders. But not to worry, it “should” arrive for the gifting season. I still have not received it and there is NO update as to when it will ship 😡. It seems your company over committed for the holidays. Very disappointed
24 novembre 2023
Risposta di Bachan's
Hello Laurie, thank you for your feedback, we here at Bachan’s are always listening to our customers to implement improvements if and when we can. We are so sorry for the delay, an unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
We haven’t received our order.
23 novembre 2023
Risposta di Bachan's
Hello David, thank you so much for letting us know and we are so sorry for the delay. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
too thin
great shipping quick response husband loves it i actually like it but its alittle too runny meaning to thin for me i prefer a thicker sauce which this is not.. and it tastes more like alot like soy souce..
20 novembre 2023
Risposta di Bachan's
Hello Helene, thank you for your feedback, and we are so sorry for the delay. We here at Bachan’s are always listening to our customers to implement improvements if and when we can. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
Smooth and easy!
Super easy ordering and quick turn around time to receive the gift I ordered!
20 novembre 2023
These sauces changed the way I cook!
These sauces have changed the way I meal prep for the week. They make it easy to have a variety of flavors which keeps the family happy. :)
20 novembre 2023
My two Sets still have not shipped
My two Sets still have not shipped, so wont have them for my work party. You said you received more orders than planned
23 novembre 2023
Risposta di Bachan's
Hello Brett, thank you so much for letting us know and we are so sorry for the delay. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
Never received the order
22 novembre 2023
Risposta di Bachan's
Hello Justin, thank you so much for letting us know and we are so sorry about the delay. An unanticipated occurrence took place and because we truly value and appreciate our customers, our teams have been working diligently to resolve this asap. And as a result, we are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Please don’t hesitate to contact us at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful holiday season!
Garbage Customer Service
Tasty product. Absolute garbage customer service. Ordered this as a gift as part of their Black Friday promotion and then order was cancelled because of lack of inventory.
1 dicembre 2023
Non scritta su invito
Risposta di Bachan's
Hello Dan, thank you for taking the time to provide your feedback. As we clarified via email, the order was canceled based on your message below, not due to lack of inventory:
"As this will not arrive on time please let me know how I can cancel my order"
Based on your latest communication with us, we are so glad that the misunderstanding has cleared and issue has been resolved:
“I appreciate your prompt reply and look forward to receiving the package without the pin later this week and also appreciate your kind generosity and diligent customer service. I apologize for the misunderstanding and have a wonderful holiday season.”
Please let us know if there is anything else we can do for you. Thank you so much for your support and understanding, wishing you a wonderful holiday season as well!
easy ordering and quick shipment
15 novembre 2023
Great seasoning for steak and chicken!
27 ottobre 2023
It’s a Christmas…
It’s a Christmas present to my barbecue crazy son-in-law. I came fast and packaged nice. I give you an update after Christmas.
20 novembre 2023
I ordered 4 bottles of the miso do not…
I ordered 4 bottles of the miso do not care for it at all.
19 novembre 2023
Risposta di Bachan's
Hi Corrine, thank you for your feedback. We are thankful you gave the Miso flavor a try and sorry that it wasn't to your liking. We hope you will consider exploring different ingredients/ dishes to find the right balance of flavors for you. Please reach out to us at support@bachans.com if there is anything else we can do for you. Thanks again, we truly appreciate your time in providing this review.
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