I believe that all of these banking services are really helpful for people, because it literally makes their life easier. In my opinion, those people, who can't admit the befits which come from using... Leggi di più
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Absolutely sucks for people on a visa, even if they're multimillionaires. Said my visa was expired, when it clearly wasn't. What a joke - I'll bank with someone who actually treats people as human b... Leggi di più
L'azienda ha risposto
We’ve been working with Azlo for a couple years now and we have nothing but praise! Aside from being extremely convenient, Azlo is a well oiled machine. Speedy customer service, extremely friendly a... Leggi di più
L'azienda ha risposto
We use an Azlo business account for our 501(c)(3) charity. We are thrilled with the ease-of-use and well-designed app and desktop account access. It's been especially useful for mobile app check depos... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Free, easy-to-use business banking for those who are doing it all.
Informazioni di contatto
201 Mission St, 94105, San Francisco, Stati Uniti
- 1 (844) 295-6466
- support@azlo.com
- www.azlo.com
3,8
Molto buono
389 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
This is my first time opening a…
This is my first time opening a Business account and I decided to go with Azlo. Great decision. The entire team was very helpful, informative, polite and constantly went out of there way to assist me. When I called the support team by phone, they were so helpful and gave me sound and proper direction. The unit who reviewed your application, I can't say enough good things about them. They were patient, well knowledgable, supportive, gave great direction, polite, and most of all made this a pleasurable experience. This is a very well trained and organized staff. I only wish I could give them 10 stars because they each and everyone of them. KUDOS AZLO
24 luglio 2020
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Risposta di Azlo
Thanks, Greg! It's so great to hear that our team was able to help with the application process. We understand that applying for an account online can be a much different experience than a traditional application, and aim to provide as much guidance as we can in order to make the process run smoothly. It makes our day to hear that we were able to assist with that. We're happy to have you with us and looking forward to working together! ^JW
Best Small Business BankingEver!
AZLO has been everything and more than I expected. It's very easy to use, straight forward and reliable. I highly recommend AZLO for your business banking needs! I haven't missed the @&*# brick and mortar bank, I was using, one little bit!
24 luglio 2020
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Risposta di Azlo
Yay! We're so happy to hear it. Thanks for the review, Ellen. We're happy to have you aboard! :)
Excellent customer service. Completely satisfied.
After researching several business checking accounts, I am so happy to have discovered Azlo! Not only is the platform user-friendly, I love the lack of fees and excellent customer service. Keep up the great work, Azlo! Thank you.
23 luglio 2020
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Risposta di Azlo
Hi Melody, thanks so much for your review. We're happy you found us as well :) It's awesome to hear that you're finding your Azlo account convenient so far, and that our team was able to help out with you needed it. We're looking forward to continuing to work together! ^JW
Azlo Rocks
Quick, Efficient and although backed up by huge bank still the feeling is your community bank with a bang. Appreciate their service and helpfulness
They just need to add Wire service and i think i would never go anywhere
16 luglio 2020
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Risposta di Azlo
Thanks Saima—this is great to hear! It's always awesome to hear when our team has been able to help. Our goal to help your business succeed, and in addition to traditional customer support, we also think that community is an important part of that :)
As far as wires go (you may already know), we do support *incoming* wires. You can find more info on that at support.azlo.com if you're curious about accepting payments that way. While we don't offer outgoing wires, we do offer an Instant Transfer service to immediately move funds to your external debit cards. If you're looking to pay someone else quickly (outgoing funds), we also support lots of third-party tools like Xoom and Transferwise. If you'd like to chat more about what you're looking for, we'd love to figure out how we can help support with a solution. Please send us a note at support@azlo.com. ^JW
Customer service phone number does not work and checks take over 10 days to get mailed to you
Their phone number doesn’t work and it’s been 10 days since I asked them to send a check and still haven’t received but they had no problem taking my money out of my account. I can’t get ahold of anyone to find out what’s going on. Horrible customer service.
16 luglio 2020
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Risposta di Azlo
Hi Alexandria, I'm sorry to hear you had trouble trying to contact us initially. We haven't experienced any issues with our phone lines and, after checking in, I understand that you were able to connect with our Support Team this morning. We don't have access to your details here, but I hope that we were able to look into that situation and provide some insight into the delay. I understand that our team is planning to remain in touch regarding those details, but if any questions come up before that time, please don't hesitate to reach out to us via phone or email at 844-295-6466 or support@azlo.com. ^JW
Risposta di Azlo
Thanks for the review, Roni! It's awesome to hear you're finding the Azlo app convenient and that our support team has been able to assist when you needed it. Please don't hesitate to contact us whenever we can help. We're happy to have you aboard :) ^JW
Azlo is Amazing!!!
Everything has been smooth! Azlo has held an exceptional position in our financial arsenal.
14 luglio 2020
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Risposta di Azlo
Hi Juan! Thanks for the kind words. We're glad to hear that everything has been going smoothly, and that Azlo has been a good fit for your business :) We're happy to have you with us! ^JW
Azlo is an excellent bank!!
Azlo is an excellent bank for my start-up business! The desktop and mobile applications are simple and easy to use. I also appreciate the information provided in emails regarding my account and other business resources.
14 luglio 2020
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Risposta di Azlo
Thanks, Alisha! It's great to hear your Azlo account is working well for your startup, and that you're digging the app and email notifications. We're working on making further improvements to to notifications and providing even more email resources in the future! ^JW
This is the easiest and best Business…
This is the easiest and best Business Deposit account that you could own. Just click a pic of your deposit checks and your funds are available within 24 to 48 hours. Saves me a lot of time and hassle.
14 luglio 2020
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Risposta di Azlo
Hi Angie, thanks so much for the feedback! It's great to hear you're enjoying your account and those mobile deposits :) We're happy to have you onboard! ^JW
Fantastic customer support as always !
13 luglio 2020
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Risposta di Azlo
Thanks Danny! It's great to hear that our team was able to help. We appreciate the kind words and look forward to continuing to work together :) ^JW
No easy way to contact. Constant banking issues
No phone numbers, no way of getting in contact. I have my account linked with stripe and randomly my deposits will get rejected by stripe because my "account is frozen". Problem is azlo never notifies me that my account is frozen and I have no phone number or method of contacting azlo in a timely manner.
12 luglio 2020
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Risposta di Azlo
Hey Josh, I'm so sorry you're running into this issue! A frozen account is not a common occurrence, but that can happen as a result of a few different factors (such as unusual activity). If you need assistance, our customer support team is ready to help by phone or email. You can find our contact details on our website, or through the Azlo app. You can reach us at 844-295-6466 or support@azlo.com. Our apologies if you had difficulty locating that contact info. ^JW
Customer service is great
Customer service is great. These guys a problem solvers. They listen and deliver exceptional service.
11 luglio 2020
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Risposta di Azlo
Thanks so much! We appreciate the shout-out and it's great to hear our team was able to help when needed. We're happy to have you aboard! ^JW
Rejected because of critical survey response
Submitted application on Monday, with all necessary documents including federal EIN. Crickets. Not a single email after the initial receipt. Friday I logged in again, looked for some sort of contact info, found none (which is super sketchy), and was prompted by the website to take a "survey" to which I responded it was sketchy not to give a solid estimate of application turnaround or a way of contacting them about the application. Immediately after submitting the survey, I received an email saying "we are reviewing your application." A couple hours later, application rejected. Due to my "confidential" survey responses? Or a coincidence? Besides complaining here, I'm filing a complaint with the banking regulator.
10 luglio 2020
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Risposta di Azlo
Hi Michael, I'm sorry you ran into these issues with communication during the application process. Our system is set up to immediately send an email once an application is submitted. We also provide contact details for our Customer Support team on our website.
We aren't running any surveys on our site, but you may receive a prompt to offer a rating if you've spoken with our Customer Success team. I can assure that this prompt would in no way affect your application decisioning (nor would any other survey should we run one at any point).
We hope that all of this information is readily available throughout the process but if you experienced any glitch or issue that would lead you to believe otherwise, we'd love the chance to be able to address it.
Those communication issues aside, I'm sorry that we weren't able to ultimately approve your application. This can occur for a number of reasons (again, this decision is based on the application materials you submitted securely). We can't speculate to those details here but I'm sorry that we aren't able to support your business at this time.
And while we can't comment further on your application, if you'd like to chat with us about any technical roadblocks you experienced that caused communication issues, please send us a note at support@azlo.com. ^JW
If you're reading this - DON'T GIVE THEM YOUR $$
Read the other reviews - the comments regarding discriminatory denials are accurate.
I'm an American citizen, with an ethnically identifiable last name (not listed here). I submitted an application, which was immediately denied, with no explanation. My business partner (who has a very traditional "white guy" name) submitted identical information for our business and was approved. That should have been our first clue that these guys were sketchy.
We made a very minimal transfer, just to open the account. Weeks after approval, we still had not received any debit cards, etc - and I called to complain. Immediately after complaining, we received a notice of cancellation of our account. No explanation. No response was received to our inquiries except "we can't provide details on denial".
Also - the initial deposit we made was not returned to us. Luckily it was just a small amount - and far smaller price to pay than potential damage to business from their unprofessional and unscrupulous practices.
---- updated in response to below comments----
Interesting that we were denied, supposedly in accordance with your adherence to "regulations", as we were able to obtain business accounts with both a federally-certified credit union and a well-known legacy bank using the exact same documentation.
Well worth it to pay the maintenance fees, folks - this bank just isn't worth it.
9 luglio 2020
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Risposta di Azlo
Hi there—I'm so sorry to hear that you ran into these issues. We can understand your frustration. While we don't have the info here, and can't speculate on the decisioning details of your first application, I can shed some light on our review process. Our team reviews applications and materials to verify accuracy and legitimacy, and to make sure we're adhering to federal and state guidelines. Once an application is approved, it's not common for us to freeze or close accounts, but there are a number factors that could lead to this course of action down the road. Again, we cannot comment to the specifics on this situation or what led to this decision here but I'm sorry that we weren't able to support your business. One additional note—of course, it's our standard practice to return your funds when an account is closed. Normally this is in the form of a mailed check. If you believe that you have not been issued check, please contact us immediately so we can look into. You can reach out team at support@azlo.com ^JW
Azlo's support team has come through…
Azlo's support team has come through for me. We've been having trouble getting me my card. They automatically upgraded the shipping so that I can get it in 2 days instead of having me wait another 2 weeks. They have also kept me in the loop the entire time. Thanks Lucy & the Azlo support team.
9 luglio 2020
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Do not risk and give them your money
Do not risk and give them your money. They are unscrupulous clowns and will cause you alot of pain and frustration.
As a small business owner I opened an account with them attracted by the 0 fees + initial deposit.
Given the Covid pandemic business was slow.
They abruptly sent a notification that they intended to close my account and subsequently closed it.
I had some funds in the account and I contacted customer care to have them sent to my current address. It's been over a month and I haven't received them. They even failed to give me a tracking number.
Honestly don't waste time with such a small startup bank especially on a crucial matter like finances which are key in life. It's not worth it. I eventually opted for one of the much larger established banks. There is a reason why these more reputable banks have survived for decades / millenniums - they have their act together. Don't waste time with these clowns.
9 luglio 2020
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Excellent business banking
Excellent business banking. I am a small business owner just getting started and Azlo offers all your banking needs with exceptional customer service. They even offer webinars free of charge to assist you.
9 luglio 2020
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Risposta di Azlo
Hi Kimberly—thanks for the note. We're so glad to hear that your Azlo account is working out for banking needs, and that our team was able to assist in your getting up and running. We're happy you're enjoying our webinars as well :) Be sure to stay tuned for more webinar content every month and feel free to send any further feedback or suggestions our way! ^JW
Honestly a super simple sign up…
Honestly a super simple sign up process. It integrates perfectly with Square which is amazing for my Web Design Agency.
Owen from support is great, really quick responses and got my issue taken care of immediately.
8 luglio 2020
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Risposta di Azlo
Thanks Mason! It makes our day to hear that you're enjoying your account so far, and that the application process was easy. I'm glad that our team was able to help out when you needed it and we'll pass this note along to Owen as well :) Welcome aboard! ^JW
THIS BANK IS GREAT
THIS BANK IS GREAT. I GOT JERKED AROUND BY A FEW OTHERS AND ALMOST LOST MY SBA GRANT I NEEDED THIS ACCOUNT FOR. WITHIN A COUPLE DAYS THESE GUYS AND GALS HAD MY ACCOUNT UP AND RUNNING .. THERE SLOGAN SHOULD SAY "NO HASSLE.. NO STRESS.. JOIN THE ON LINE BANK THATS THE BEST"
THANK YOU AGAIN..
EDWARD MOONEY
OWNER
SHINY HINEY AUTO DETAILING
ALASKA
7 luglio 2020
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Risposta di Azlo
Hi Edward—this is great to hear! We're glad to hear the setup process went smoothly and that you're enjoying your account so far. We're looking forward to working together! ^JW
Best experience ever
Azlo is the best. Customer service is amazing. I appreciate the fact that I can access everything I need when I need it
7 luglio 2020
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Risposta di Azlo
Hi LaTonya,—thanks so much for the shout-out. We're glad to hear that our team was able to assist when you needed it, and that your Azlo account has been a good fit for your business. We appreciate the note and we're happy to have you aboard! ^JW
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