I believe that all of these banking services are really helpful for people, because it literally makes their life easier. In my opinion, those people, who can't admit the befits which come from using... Leggi di più
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Absolutely sucks for people on a visa, even if they're multimillionaires. Said my visa was expired, when it clearly wasn't. What a joke - I'll bank with someone who actually treats people as human b... Leggi di più
L'azienda ha risposto
We’ve been working with Azlo for a couple years now and we have nothing but praise! Aside from being extremely convenient, Azlo is a well oiled machine. Speedy customer service, extremely friendly a... Leggi di più
L'azienda ha risposto
We use an Azlo business account for our 501(c)(3) charity. We are thrilled with the ease-of-use and well-designed app and desktop account access. It's been especially useful for mobile app check depos... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Free, easy-to-use business banking for those who are doing it all.
Informazioni di contatto
201 Mission St, 94105, San Francisco, Stati Uniti
- 1 (844) 295-6466
- support@azlo.com
- www.azlo.com
3,8
Molto buono
389 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Different and Great Online Banking Experience!!
It's a great new online banking experience, not compared to any traditional bank, but it's great! Opening the account online was a smooth process and the functionalities of the account are great, particularly the invoicing, integration with accounting software, and the calendar view where you can track the money coming in and going out on the calendar which really helps to manage the cashflow. I would just suggest Azlo to include the capability to add users to the account.
12 agosto 2020
Non scritta su invito
Risposta di Azlo
Thanks Fabian! It's great to hear that enjoying your account, specifically the invoicing and integration features. We actually have the ability to offer multi-user access to any of co-owners listed on your application, and are working on adding read-only access for bookkeepers and accountants. If you'd like to chat more about these features (or anything else!), please send us a note at support@azlo.com. Thanks again for the review—we'll look forward to being in touch :) ^JW
Denied an account for no reason stated
Denied an account for no reason stated. Even though the Fair Credit Reporting Act requires banks to tell the reason for declination they declined.
As well, they falsely claim they need to keep records of accounts that are never opened (i.e. declined or customer backs out) for 5 years. Again I checked the federal law on this and it is not that cut and dry.
I encourage everyone thinking about opening an account with Azlo to do your research, check the laws. I feel these guys are scammers or, at a minimum, up to something shady with all the information they are collecting.
I have hired counsel and in the process of filing complaints with the appropriate federal agencies.
12 agosto 2020
Non scritta su invito
Risposta di Azlo
Hi Freddy—sorry to hear you had a frustrating experience with your application. Unfortunately, applications can be denied for a number of factors that come up during the review process, and we don't always have access to those specifics.
We completely understand your frustration and are sorry that we weren't able to offer your business an account at this time. As we grow, we look forward to being able a wider range of small businesses and industries in the future. It sounds like you've already been in touch with our team regarding our policies for record keeping, but if there is any other info we can provide, please don't hesitate to reach out.
Azlo's where it's at!!
Azlo has been, and continues to be, very responsive. They send out emails for marketing strategies and the such to help us do and be our best. I am absolutely pleased with my business banking account and have already referred them to a friend!
12 agosto 2020
Non scritta su invito
Risposta di Azlo
Thanks, Tasha! We're so happy to hear you're pleased with your Azlo account. It's great to hear you've been enjoying our emails diving into our webinars and blog articles as well .We're happy to have you (and your friend) on board with us! :) ^JW
AMAZING, FEATURE PACKED BUSINESS BANKING!
If you are a business... then Azlo is the bank you need to use! I love everything about this bank. It has up to date features, higher daily transfer limits than traditional local banks, the ability to invoice right from within your account, the ability to see your Stripe (Square or Paypal too) account, bill pay etc. The app is intuitive and easy to navigate. Customer service is amazing. You will not be disappointed.
12 agosto 2020
Non scritta su invito
Risposta di Azlo
Thanks for the kind words, Kristen! It's awesome to hear that you're enjoying our Azlo account and finding those integrations and built-in invoicing tools useful. We're also happy to hear you're digging the app, and that our team was able support when you needed it. :) We're happy to have you with us!
I Feel Heard and Taken Care of with Azlo
Since the day that I applied to open a business account with Azlo it has been a wonderfully satisfying experience. The customer service is topnotch and the response time is quick. I feel heard and taken care of. Fantastic bank to work with, highly recommended!
10 agosto 2020
Non scritta su invito
Risposta di Azlo
Aww, thanks Nancy! Hearing feedback like this really makes our day. It's great to hear that our team was able to help out when you contacted us and we're happy to have you aboard! :)
Very fast with response time
Very fast with response time. I appreciate that, and they are friendly. Excited to start my business banking with this company. They even reply when you say thank you!
10 agosto 2020
Non scritta su invito
Risposta di Azlo
Thanks! We aim to follow up as quickly as possible and it's great to hear we were able to assist when you reached out to us! We truly value the feedback as well :) We're looking forward to working together! ^JW
Florida Electronic Fingerprinting…
Florida Electronic Fingerprinting Services would like to thank Azlo's business customer service agents. Delivering services as promised with follow up and professionalism. Thank you very much!
10 agosto 2020
Non scritta su invito
Risposta di Azlo
Yay—thanks for the kind words! We appreciate the review and are happy to hear our team was able to assist when you needed it. We're looking forward to continuing to work together :)
Like driving a tricycle through the mud
Banking with Azlo is like driving a tricycle through the mud. It took me so many hoops to get vetted with them, even though I already had all my ducks in a row, and had had a business banking account with another bank. Then I hooked up my CapitalOne checking account so I could easily transfer money to my Azlo business account, But that no longer works. So they suggested I set up my debit card from my Capital One account to transfer money into my Azlo account. That didn’t work either. Lastly, and sadly, they list their phone number which never has worked since I’ve opened this account. Business banking should be an easy convenient thing, yet they’ve made it way too difficult to do any business with my account. I just don’t get it. You should think hard about opening a business account here before you pull the trigger.
6 agosto 2020
Non scritta su invito
Risposta di Azlo
Hi Craig—I'm sorry to hear that you ran into these issues. We can definitely understand how frustrating it can be when technical issues are preventing you from moving funds when you need them. I'm also sorry that you had trouble reaching us by phone. I checked with our team and understand that we've reached out to help look into these issues and see if we can help to find some solutions. Though we haven't experienced any downtime with our phone lines, if you are having troubling reach us that way, you can also drop us a note at support@azlo.com. We're looking forward to remaining in contact in order to help to get you up and running smoothly! ^JW
Huge Waste of Time
Azlo can answer this with their canned message, which gives zero reason for rejecting upstanding businesses with no past banking or credit issues.
My guess is they are simply compiling data to sell off to other banks, lenders, etc.. They have refused to remove my data from their system, claiming they need to keep it for 5 years by law. While this is true on most records, they never actually opened an account for my business.
I have filed a number of complaints with the appropriate federal government agencies, and I will be pursuing this to the bloody end.
5 agosto 2020
Non scritta su invito
Risposta di Azlo
Hi Robert—sorry to hear you had a frustrating experience with your application. To clarify, we don't use canned responses here, but since we're unable to access the details of your application (for privacy and security reasons), we unfortunately can't really speak to the specifics in our response in the event an account is not approved.
That said, I'm truly sorry we weren't able to offer you an account after you went through the process of applying. It sounds like you've already been in touch with our team regarding our policies for record keeping, but if there is any other info we can provide, please don't hesitate to reach out.
As we've mentioned in other responses when accounts are not approved, we recognize that our digital account is not the best fit for every business, but we're working to make Azlo available to more entrepreneurs in the future. ^JW
The Azlo customer support team was…
The Azlo customer support team was resolute, seeing to it that my request was handled properly.
4 agosto 2020
Non scritta su invito
Risposta di Azlo
Thanks Calvin! We appreciate the kind words and I've passed your note along to our team as well :) ^JW
Denied a business account
I have excellent credit with high credit limits and was denied a business account even though my industry is not excluded. I am an audiobook and book publishing house with an EIN and profits. Looks like Novo it is. Don't waste your time on Azlo.
3 agosto 2020
Non scritta su invito
Risposta di Azlo
Hi LaQuita! I'm sorry you ran into this and thanks for letting us know. While a pull on your credit is not a part of our review process, after checking with our team, it sounds like we've reached out to look into the details of your application for manual review. We're hoping to continue the conversation so to see if we can assist but please don't hesitate to contact us if there's anything else we can do. ^JW
Azlo customer support has answered the…
Azlo customer support has answered the phone every time I’ve called during the pandemic, many businesses have not. I have called several times each time Connecting with a knowledgeable courteous representative
30 luglio 2020
Non scritta su invito
Risposta di Azlo
Hi Kim, thanks so much for the review. It's great to hear that our team's been able to assist when you needed it. We're happy to have you with us and looking forward to continuing to work together! ^JW
Very excellent
Very excellent. I use Azlo for three online businesses and enjoy the simplicity / ease of use. Less hassle than a brick and mortar bank. The online interface is great.
30 luglio 2020
Non scritta su invito
Risposta di Azlo
Thanks, Steven! We're so glad to hear you're finding your account convenient for all three of your businesses! Our team appreciates the feedback—we're happy to have you on board! ^JW
Superb customer service
Superb customer service. Highly response, with shockingly responsiveness. Banking is very intuitive and simple.
29 luglio 2020
Non scritta su invito
Risposta di Azlo
Thanks Amanda! It's great to hear your Azlo account has been a good fit for your business and you're finding it easy to use. We're also happy that our support team was able to assist quickly when you needed it! We're looking forward to continuing to work together! ^JW
I was denied an account three times
I was denied an account three times. I am a food & bev manufacturer with wholesale accounts and DTC revenue. WHO Azlo is looking for- who the hells knows???! Makes no sense to me. Also, they should be MORE CLEAR about exactly who and what businesses they want to have accounts.
29 luglio 2020
Non scritta su invito
Risposta di Azlo
Hi there—I'm sorry to hear that we were not able to offer an account at this time. While we provide eligibility requirements on our website, we recognize that the experience of not being approved can come as a surprise due to the number of factors involved for the review process. We appreciate the feedback so we can help make sure we're communicating those requirements more clearly and we hope to be able to offer Azlo to more entrepreneurs in the future. ^JW
I was denied although my business falls…
I was denied although my business falls under their requirements. I sent them all required documents and still denied me an account. Business is music entertainment industry and they refused to give me a account. I suggest people stay away from them and go with Novo or Axos instead
29 luglio 2020
Non scritta su invito
Risposta di Azlo
Hi Leo, we understand how frustrating this experience can be, and I apologize that weren't able to offer an account to your business after you went the application process with us. There are a number factors involved in our application review process and I can't speak to the details the specific situation, but we appreciate the feedback so we can improve communication going forward. As we continue to grow and work to expand our requirements, we hope to be able to offer Azlo to more entrepreneurs. ^JW
The customer service helped me every…
The customer service helped me every step of the way with setting up my first business account online.
Also, anytime I have a question or concern- I send an email-- less than an hour I have an answer. A plus service. So thankful I found this company.
28 luglio 2020
Non scritta su invito
Wonderful service.
27 luglio 2020
Non scritta su invito
Risposta di Azlo
Awesome! Thanks, Sam. We're so glad to hear you're enjoying the service so far. We're happy to have you with us! ^JW
I think you guys need to communicate…
I think you guys need to communicate better. My check did not got deposited due to missing info in the back of the check and all I got was an email which I saw a week later. It will be better to get a text msg right away or a phone call or an app msg.
26 luglio 2020
Non scritta su invito
Risposta di Azlo
Hi Jorge—I'm sorry to hear that you ran into that issue with depositing that check. It's true that we send email notifications for status updates on check deposits right now. We understand this isn't necessarily the preferred method for all our customers and are working on offer other communication options like the in-app message you're describing. We're looking forward to sharing more on these features soon, and if you'd like to chat about the details or provide any additional feedback, we'd love to be in touch. Please contact us at support@azlo.com to chat more. ^JW
Great customer service
Great customer service, very friendly and attentive. Easy to use.
25 luglio 2020
Non scritta su invito
Risposta di Azlo
Hi Marisa! Thanks so much for the feedback. We're so glad to hear that you're enjoying your account and that our team has been able to help out when you've contacted us. We're happy to have you aboard! ^JW
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