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Absolutely sucks for people on a visa, even if they're multimillionaires. Said my visa was expired, when it clearly wasn't. What a joke - I'll bank with someone who actually treats people as human b... Leggi di più
L'azienda ha risposto
We’ve been working with Azlo for a couple years now and we have nothing but praise! Aside from being extremely convenient, Azlo is a well oiled machine. Speedy customer service, extremely friendly a... Leggi di più
L'azienda ha risposto
We use an Azlo business account for our 501(c)(3) charity. We are thrilled with the ease-of-use and well-designed app and desktop account access. It's been especially useful for mobile app check depos... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Free, easy-to-use business banking for those who are doing it all.
Informazioni di contatto
201 Mission St, 94105, San Francisco, Stati Uniti
- 1 (844) 295-6466
- support@azlo.com
- www.azlo.com
3,8
Molto buono
389 recensioni
Non risultano inviti alla recensione recenti
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Poor customer service plus ridiculous hold times
Poor customer service. Ridiculous hold times on deposit. Let's look at the pretty checks for a few more days...forget it.
7 luglio 2020
Non scritta su invito
Risposta di Azlo
Hi Mathew! I'm sorry you've had issues with those check deposits. We know that it isn't ideal having to wait for those funds. While newer accounts are subject to slightly longer check holds, the good news is that you'll see those holds quickly decrease as you build deposit history with us. If we can help clear up any details about deposit timelines, or help assist with anything else, please send us a note at support@azlo.com. ^JW
CLOSES ACCT WITHOUT CAUSE: WORST BANK EVER
BUYER BEWARE. I sang praises about AZLO and recommended their special online banking services to a few friends. AZLO had some kool videos about COVID19, Payroll Protection and EIDL info which brought to my attention that I could qualify for some assistance. NIGHTMARE: WOW, within days of receiving an SBA EIDL LOAN for 100K, AZLO froze my account. It then took almost 2 weeks for me to get an understanding, besides, computer generated "generic" responses from the lame people sitting home, not bothering to resolve the hold. After almost no communication and literally ANY explainations, WHAM, We regret that we are closing your account, we won't tell you why, we just did it, so we'll give you a week to get your money outta here or we'll send you a check. WORST EXPERIENCE EVER. WORST CUSTOMER SERVICE EVER. WORST ONLINE BANKING EVER. Don't waste your time with AZLO, as they say you get what you pay for and an entirely online bank with all of their limitations and restrictions can totally cripple your small business.
5 luglio 2020
Non scritta su invito
Risposta di Azlo
Hi Emani—I'm sorry to hear that you had this frustrating experience. It's not common for us to freeze or close accounts, but there are a number factors that could lead to this course of action. We don't have all the info here and unfortunately, we cannot comment to the specifics on this situation or what led to this decision. I'm sorry that we weren't able to support your business. ^JW
Was looking for good business banking…
Was looking for good business banking account. I saw good reviews and made application. I received a response asking for ID verification, which I submitted. I received another email to verify, which I went back on to see my IDs still on site. So, I submitted again. Still waiting and has been a month now............
4 luglio 2020
Non scritta su invito
Risposta di Azlo
Hi John! I'm sorry that you're experiencing this delay. Getting together various documents and forms of ID for a new application can occasionally require a bit of back-and-forth, but the timeline you're describing is certainly unusual. If you're still experiencing issues with that unresolved application, please reach out to us so we can investigate and determine if there's an issue with contact info or otherwise. You can reach our team at support@azlo.com. ^JW
Takes too long for deposits and transfers to be applied to account
It takes 7+ days for transfers from outside bank accounts to be applied to my Azlo business account, which is ridiculous. They cannot keep up with a fast paced business. I was hoping this bank would work for both my businesses but unfortunately I need to find another institute.
3 luglio 2020
Non scritta su invito
Risposta di Azlo
Hi Janet! I'm sorry you ran into issues with those bank-to-bank transfers. We know it's not ideal to have to wait for those funds, and those timelines can vary depending on the time of day, direction of transfer, and the other institution. While we currently offer integrations with many third-parties that provide instant transfers, we're working to offer a feature within Azlo as well, which would allow for faster money movement when you need it. If you'd like to chat about these options in detail, our team may be able to help identify a solution that works better for your business. Please reach out to us at support@azlo.com to chat further. ^JW
Account closed after a week!
Horrible. The account was approved, and i funded it. Shortly after funding it, the account was closed with no explanation why.
2 luglio 2020
Non scritta su invito
Risposta di Azlo
Hi there—I'm sorry to hear that you ran into it and we can understand how frustrating this kind of experience could be. While certainly not a common for new accounts, there are a number factors that can lead to an account being closed. We're continually working to improve communication on our end, but unfortunately cannot comment to the specifics on this situation or what led to this decision here.^JW
So far so good
So far so good. Got to keep the dice rolling. Thanks again Azlo.
2 luglio 2020
Non scritta su invito
Risposta di Azlo
Awesome, glad to hear things are going well! We're happy to have you aboard! ^JW
Azlo is amazing.This company have great…
Azlo is amazing.This company have great people helping people.Staff exhibit professionalism and efficiency in trouble shooting issues.Keep it up Azlo.
1 luglio 2020
Non scritta su invito
Risposta di Azlo
Thanks, Rainier! We intend to, and couldn't do it without your input! It's great to hear our team has been able to help troubleshoot when you needed it and we're looking forward to continuing to work together :) ^JW
Great Service
Great Service, no silly fees and user friendly platform.
1 luglio 2020
Non scritta su invito
Risposta di Azlo
Thanks for the note, Jennifer! It's great to hear you're digging your account and we truly appreciate the feedback :) ^JW
I have been using these guys for a few…
I have been using these guys for a few years now and I can't say enough about how much it has helped me out. I can't stand going into the bank and having them offer me services and other stupid things I don't need so this fits the bill.
30 giugno 2020
Non scritta su invito
Risposta di Azlo
Hey Kaleb, thanks for the review! It's always great to hear when your Azlo account is fitting the bill for your business :) We're looking forward to continuing to work together! ^JW
Couldn't be happier
No-fee business account. Solid integration with QuickBooks, PayPal, Stripe. Relatively rapid transaction processing. Very pleased to have found Azlo. I've been with them for almost a year now.
30 giugno 2020
Non scritta su invito
Risposta di Azlo
Thanks Lee! It's great to hear that you're enjoying your account and those integrations! We're happy to have you aboard! ^JW
I applied and after about 15 days they…
I applied and after about 15 days they opened an account for me. I have good credit that I worked hard on after a really bad divorce and after they told me I was approved I had all my invoices sent out under my new company name. I went to activate my debit card which I received in the mail today and when I tried it stated that the account was closed. No reason for it, nobody responded and when I tried to call was on hold for over an hour. I am now stuck with thousands of dollars in checks that I cannot deposit. This was the WORST experience ever and I would not recommend to anyone. In fact, I am looking into seeing if I can file a complaint against this business practice.
30 giugno 2020
Non scritta su invito
Risposta di Azlo
Hi Kimberly, I'm sorry to hear that you experienced this. While our review process does not actually involve a personal credit check, there are a number of other factors that can lead to an account being closed after our initial review. This doesn't happen often and we're continually working to improve communication on our end, but unfortunately cannot comment to the specifics on this situation or what led to this decision here. ^JW
Account Closed After a Week
I'd be wary of using Azlo as your main bank. I sent an application on 6/13, was approved on 6/17, received & activated my debit card on 6/26, but was suddenly notified on 6/27 that they've decided to close my account. I've kindly asked a couple representatives if they could at least provide a general reason for the account closure, but no luck. Thankfully, I still have my personal checking account to rely on, but I would've been stressed if I had counted solely on Azlo. Give them a try if you'd like, but know that even if you're initially approved, they may close your account without telling you why.
27 giugno 2020
Non scritta su invito
Risposta di Azlo
Hi Mino, I'm sorry to hear that you ran into this. While certainly not a common occurrence, there are a number of factors that can lead to an account being closed. We're continually working to improve communication on our end, but unfortunately cannot comment to the specifics on this situation or what led to this decision here.^JW
I thought this was going to be a great…
I thought this was going to be a great for my new home-based business. However, I soon found that transferring money between my business and personal accounts was far too difficult. First, I was unable to directly link my local credit union checking account to my business account in Azlo. Although I was able to link my FCU debit card, the verification debit/credit from my credit union took a full 7 days to show up in my Azlo account. (The transfer to open the account only took 2.) And then there are the debit card transfer fees. It will cost me 1-2% to transfer money via debit card. A $10 fee to transfer $500 IN to Azlo is more than my budget will allow. Sadly, need to find another banking solution.
27 giugno 2020
Non scritta su invito
Risposta di Azlo
Hi Robin— sorry you ran into these roadblocks. We use a system called Plaid to link accounts which is supported by most major banks, but unfortunately doesn't always work with smaller banks which have not opted into their service. The solution here is usually to initiate the link from the other account, and it sounds like you were able to do that.
We definitely understand the frustration with those bank-to-bank transfers as well and those timelines can vary depending on the time of day, direction of transfer, and the other institution. While these transfers are 100% free, we know this isn't always ideal when timing is important, which is why we offer an Instant Transfer option. As with many other instant payment services, Instant Transfers are powered by a payment network which requires a processing fee for immediate money movement.
We'd love the opportunity to chat through these money movement options and potentially help figure out a solution that works for your business. If you'd like to be in touch, please email us at support@azlo.com. ^JW
Great free online banking service
Free, full-featured, professional online banking, specifically targeted to support small business. Perfect service that continues to get better!
26 giugno 2020
Non scritta su invito
Risposta di Azlo
Thanks for the kind words! It's great to hear you're enjoying your account (and the new features we've been rolling out!). We're happy to have you with us! ^JW
So far it sucks.
So far, not a good choice. Week long wait on deposits. Odd holds on outgoing online payments. Unable to connect to Realtyzam. Overall, only good thing is it allows mobile deposit. Wasted because it takes a week to post. Will be changing to another bank with better access and useful business needs.
25 giugno 2020
Non scritta su invito
Risposta di Azlo
Hey there! We're sorry to hear you're having a bad experience so far.
We understand how important it is to be able to move money quickly. We don't place any holds on outgoing payments, but transfer times can vary depending on what time of day the transfer is initiated and the accepting institution. For instances where you need move money faster, we're working to offer an Instant Transfer option, which would allow you to instantly move money to or from a linked debit card.
When it comes to check deposits, we know hold times are not ideal either. Though you may experience longer holds on your first couple of deposits, the good news is that these hold times will decrease as you build up deposit history.
If you'd like to chat in detail about any of these features or money movement timelines, please don't hesitate to get in touch. You can reach our team at support@azlo.com. ^JW
Excellent online business bank
I really love utilizing Azlo as our small business bank. Transitioning to an online bank from a physical one felt a bit nerve-wracking - "Can I trust this?" "How is this going to work?" - but we have not had any issues, and Azlo has been absolutely amazing over the last year. I appreciate being able to send invoices directly through my account, and their customer service is stellar. My one comment is that I wish they provided separate business debit cards for married couples doing business together as a sole proprietorship. Otherwise, completely satisfied with Azlo and their awesome features and team.
23 giugno 2020
Non scritta su invito
Risposta di Azlo
Thanks Elexa! We're happy to have you aboard. It's great to hear you're digging the invoice features and glad the switch to digital has been working out :)
We hear you on multiple debit cards. Right now, we're able to issue cards to each owner (owning 25% or more) listed on your application. Unfortunately, for sole props, this means we're only to provide one card at present, even for married couples. If your business structure ever changes, this is something that we would be able to support! ^JW
I LOVE Everything about Azlo except.....
I LOVE Azlo! I love everything about them except. . . .
the ability to send a paper check. Azlo will send a paper check for you, but it is a little confusing and time consuming to try and do this online. I needed a paper check to attach with paperwork I had to send. For some reason the check could be made out to the payee but the address was mine. I believe I was told this is was the only way to send it to me, rather than have it sent direct to the payee. It just struck me as not very professional of me to send a check to them with their name and my address, like I didn't know how to fill out a check. But hey no worries! they cashed it :-)
23 giugno 2020
Non scritta su invito
Azlo has been a great bank
Azlo has been a great bank to do business with. My only reason for giving it 4 stars versus 5 is that they don't have a savings account option. Otherwise, no complaints!
23 giugno 2020
Non scritta su invito
Risposta di Azlo
Thanks so much for the review! We're happy to hear you're enjoying your account. We hear you on savings—an interest bearing account is on our roadmap and is feature we're hoping to share more details on later this year! ^JW
I wish you would get instant bank to…
I wish you would get instant bank to bank transfers.
23 giugno 2020
Non scritta su invito
Risposta di Azlo
Thanks for the feedback! We've developed a feature to provide Instant Transfers from a debit card but are working on some backend details before it's ready to be released widely. We're hoping to share more details very soon! ^JW
A great no-fee business account
Azlo’s a great bank. For a small business that needs a simple account, there isn’t an easier, more affordable option out there. -No fees and has enough integrations to get stuff done.
23 giugno 2020
Non scritta su invito
Risposta di Azlo
Thanks, Adam! We appreciate the feedback and it's great to hear that you're digging your Azlo account. We're looking forward to continuing to work together :) ^JW
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