From the outset I was kept informed with regard to time frames and the work to be undertaken. The engineers who carried out the work arrived on time, set to work straight away, kept me informed of t... Leggi di più
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Scopri cosa dicono le persone
My experience was great. From start to finish. I found that the company and in particular the man who came to repair my water leak to go above and beyond what he needed to do. He ensured the leak was... Leggi di più
We had a complex drain problem in an old, stone-built house where the drains weren't mapped. Auger were tasked by our insurance company. Very professional communications to arrange work. Operatives we... Leggi di più
L'azienda ha risposto
Was referred to Auger by our insurers. First contact was very good. Surveyor was helpful and advised what was needed to replace collapsed sewer at the home of very elderly disabled couple. When th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Auger is an independent specialist serving the insurance industry for drainage and water mains claims across the UK
Informazioni di contatto
14a Cross Lane, CH45 8RH, Wallasey, Regno Unito
- 01516305886
- admin@auger.co.uk
- www.auger.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 53% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fixing External Leak
We booked in Auger to come and fix an external leak in the front garden of our property. Jerome the engineer was punctual, friendly, polite and professional. He clearly explained how he had fixed the leak. Although Auger aren't cheap, they did provide us with an excellent service.
Really professional company
Really professional company, work carried out quickly and excellent communication from telephone staff
Satisfaction!
We had some work completed last year to remove root growth from our sewer pipes. Regrettably there was a further problem with the repair. The Auger Engineer came again and completed the repairs. We were kept informed all of the time and shown the problem and the correction by camera. The efficiency of any company can be measured by how it reacts to problems. In this case I’m delighted with Auger.
Fast service.
Fast service, very friendly customer services, very helpful & respectful ☺️ the young man who came to fix the leak was really helpful & did a wonderful job 👍
Brilliant Experience - 100% would recommend.
The customer service & the quality of the work carried out is top notch. The workmen who completed our drain replacement couldn't have been better.
Great service from start to finish
I had a very long and complicated issue with a leak under my house. Auger were excellent in identifying the problem, suggesting solutions, and getting the job done. Everyone who came to my house and on the phone were professional, polite and knowledgeable. I was very happy with the service.
Really helpful company
Really helpful company, very knowledgeable and helped me claim through my insurance. Although I’m still waiting the water company to come out check these new water meters for a leak. I suspect if I have to give Auger another call for help they will be there to support me
OUTSTANDING!
Cannot fault Arger at all! Not a negative word to say about them in facteverything positiveI would even go as far as to say positive A+ Arger has been the most professional and efficient company I've had to date! Get me updated every step of the way, works carried out were above and beyond! Absolutely perfect!
Professional and knowledgeable,very…
Professional and knowledgeable,very affective work ,and polite engineer
Helpful, friendly and professional
Polite, friendly, informative and got the job done without fuss. All staff relaxed, friendly, helpful and professional. A really easy, positive experience.
Great service
Great service. Explained exactly what was going to happen. Drains cleared and issue resolved during he first visit.
Extremely pleased with the service…
Extremely pleased with the service provided by Augur following the discovery of subsidence at my property due to leaking drains. I was given an appointment for a drain survey within a few weeks of speaking with the insurance company followed by a detailed report of the problems identified and a timetable for the proposed work. Once work began I was impressed with the courteous, professional approach of the repairmen and the care given to restore my property back to its original state. Minimal disruption and left my drive clean and tidy. Highly recommend.
Engineer was polite and respectful
Engineer was polite and respectful and call centre staff likewise. I have been asked to complete this prior to any remedial work being carried out.
Excellent service
A good quick service, carried out without fuss.
Site was left clean and tidy, and the engineer was very polite and professional.
They are very professionals know their…
They are very professionals know their job.their public service is so great
I felt very supported and informed…
I felt very supported and informed during my claim process.
Engineers were professional polite and respectful of myself and my property.
Very knowledgeable and helpful people to deal with.
An extremely profession Company
An extremely profession company and great to deal with via their office once you get used to the Liverpool accent!
Great experience
Great experience, claim handled efficiently and quick. Was updated throughout and all the employees knowledgeable and friendly. Our garden was left spotless and couldn't even notice work had been completed.
Prompt, professional and efficient
Prompt, professional and efficient. The job was completed quickly and the area was restored and left clean and tidy at the end. The engineer was friendly and respectful. Cannot fault.
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