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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Armoire is a fantastic clothing rental service. I’ve been a satisfied customer 9 months with no issues from the quality of clothes received, shipping, or customer service. I love how easy the app is t... Leggi di più

Valutata 5 stelle su 5

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Leggi di più

Valutata 1 stelle su 5

Received my first case (as a first time Armoire customer) on March 25th. Case was 100% season inappropriate. With Spring as the season, I received: a brown turtle neck bodycon dress, tan fleece jack... Leggi di più

Valutata 4 stelle su 5

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento donna

Scritti dall'azienda

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

261 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Great quality and service, selection availability can vary

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selection of what is actually available in my size and style preferences isn't as great as I'd like, but overall I'm pleased with the quality. Customer service has also been excellent.

3 novembre 2024
Valutata 1 stelle su 5

Awful customer service

Awful customer service! I sent a few questions about the subscription service via email and never got a response. I tried to do a personal styling via chat bot and have a real person get back to me in an hour with their recommendations. Its been over 24 hours and I haven't received any type of response. For a company that may have great clothing, the customer service is awful.

30 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

I LOVE this service

I LOVE this service. High quality wardrobe items...I'm always getting compliments. And the customer service is next level!!

4 ottobre 2024
Valutata 5 stelle su 5

I doubt anyone can beat the customer service here!

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but your customer service won me over to maybe giving you another shot, or maybe this will just reassure anyone who has more of that style, that you will take care of them! :)

6 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

I recommend armoire to everyone

I recommend armoire to everyone. I started a new office job, and didn’t have any business casual or formal clothes. Armoire has a great selection of business attire from classic to bold. I love wearing the clothes and I get excited to get dressed for work each day. I get so many compliments. I would never be able to afford that type of wardrobe otherwise. The customer service is great and responsive. I had one minor issue and they went above and beyond to make it right.

30 agosto 2024
Valutata 4 stelle su 5

Armoire has been a really great experience for me

I am enjoying Armoire quite a lot. First, the pros: I love having new, high quality pieces to wear without the need to buy more items and add to my closet. If I didn't rent, I would probably never get the chance to wear brands like Boden, or DVF. It's nice to choose items for specific events or weather changes; and it kind of feels like Christmas or birthday every time I receive a new case; shipping is easy; if I like a piece so much that i want to buy it, often i can get it at an affordable price. Cons: my only con has been receiving a few damaged items(broken zippers, for example). However, I have received bonus items or other types of compensation for these issues. Armoire is fair.

1 agosto 2024
Valutata 3 stelle su 5

Nice styles, but are the clothes clean?

There is a nice variety of styles to try and enjoy. The one issue I have is that several of the items have arrived looking very dingy and well-worn, knits in particular. One of those tops had an odor. One pair of trousers had another person’s name tag in the pocket so clearly those had not been cleaned. I didn’t notice until I was already at work and was pretty grossed out for the rest of the day. I am giving it one last try to see if I get truly clean clothes in the next case.

1 agosto 2024
Valutata 2 stelle su 5

Not great to awful.

My first case was okay, though I wasn't thrilled with the clothing selection. I set preferences and "liked" a lot of items in the portal, and then tried ordering a stylist case.

I had an extra item and had previously sent back several, so I thought I'd get 3-4 items. I noted that I was getting divorced and looking for an outfit for a celebratory night out. I've previously noted that I like black and jewel tones. I look awful in coral or orange, don't like to wear white, prefer breathable fabricsm and can't do spaghetti straps at all.

I was sent the most over-the-top orange jumpsuit with giant bows on the shoulders and a white nylon dress with giant orange flowers and spaghetti straps. I'm genuinely wondering if my stylist chose the opposite of anything I would wear.

8 luglio 2024
Valutata 5 stelle su 5

As a professional

As a professional, its nice to have a variety of clothes delivered monthly. Thanks for all of your help!

1 luglio 2024
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Risposta di Armoire

Thank you for your review, Dominique! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 4 stelle su 5

Overall I like the options

Overall I like the options. I find the website to be a bit clunky and it needs a refresh. I want to be able to zoom in on each item and see the clothing in a larger field and see it close up. At the moment that is not an option. Plus, some of the clothing are old and need to be retired. Look at the Rent the Runway website and update yours to be easier for the end user like me to use.

6 luglio 2024
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Risposta di Armoire

I'm so glad to hear you're enjoying your experience, Maryam! We appreciate your review. We're working on making site navigation easier to view and use in your rental choices.

Valutata 5 stelle su 5

Lots of great options for work and play!

I really like Armoire, I've used similar rental programs in the past but prefer the options available through Armoire, they are more suited to a working professional with many great options for work and play. I also like that you get to keep your current order until the next order arrives so there is no down time.

23 giugno 2024
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Risposta di Armoire

Thank you for your review, Amy! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valutata 3 stelle su 5

Overall I love the concept and the…

Overall I love the concept and the customer service has been very good. But I’ve also had challenges. Sizing has been challenging for me (petite pear) even with size guides and reviews from others - I’ve struggled to wear some items because of fit. Across the three cases I’ve recieved - each has had an issue (one wrong size item sent, one missing item, one damaged item that I was unable to wear). Again customer service was good but more reliable cases would be ideal.

25 giugno 2024
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Risposta di Armoire

I'm sorry to hear you weren't able to find styles you loved in your size. We'll share this information with our inventory team to help them improve the selection. Thank you for your feedback.

Valutata 3 stelle su 5

I like the service

I like the service, but I have been somewhat frustrated by the scope of my options for rental. I’d like to see more variety.

23 giugno 2024
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Risposta di Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

Valutata 4 stelle su 5

Convenient

Convenient.
i had a SalesForce conference and these outfits were perfect.

15 giugno 2024
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Risposta di Armoire

Thank you for your review, Valli! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

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