Alton Garden Centre Recensioni 

398
•
TrustScore 1.5 su 5

1,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

So disappointed with the new owners of Alton’s. We purchased some lights to use on our tree this year in December in the sale. The lights we purchased were £30 in the sale so we had great expectations... Leggi di più

Valutata 1 stelle su 5

The new owners have absolutely ruined this garden centre, the main entrance use to be the statement piece, especially at Christmas. Now it’s awful everything bunched together things are hidden, I won’... Leggi di più

Valutata 1 stelle su 5

I went there today has we had scene the newly refurbished restaurant and convinced family members it was worth a try. The quality of the food is so poor , when ordering was advised they were only doin... Leggi di più

Valutata 1 stelle su 5

Visited today, very disappointed in the whole centre and the new restaurant (which did look lovely) the poor girls in the restaurant were understaffed, we had to wait 45 mins for our breakfast!! b... Leggi di più

Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Informazioni fornite da varie fonti esterne

As the largest garden centre in essex, here at Altons we have everything for the essex gardener from garden sundries such as propogation equipment, seeds and tools through to stylish garden furniture and barbecues.


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

398 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,7

Tutte le recensioni

(398)

19 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Even through lockdown

Even through lockdown, always helpful and, as always, good value for money

22 ottobre 2020
Non scritta su invito
Logo di Alton Garden Centre

Risposta di Alton Garden Centre

Thank you for your feedback, it goes along way!

Valutata 5 stelle su 5

Sparkling Christmas display

We recently took our granddaughter to see the Christmas displays and buy a few trinkets.
The staff were helpful and courteous towards us.

22 ottobre 2020
Non scritta su invito
Logo di Alton Garden Centre

Risposta di Alton Garden Centre

We are pleased you enjoyed the Christmas displays! Hopefully, we will see you again soon.

Valutata 5 stelle su 5

Always found you very good

Always found you very good. Even the boss stopped putting up Xmas decorations to cut up a bit of bubble wrap for me. Staff very courteous led by example from the top.

22 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

A great garden centre to browse around

On a recent visit we wanted some shrubs for our garden, the guy in the hut outside was so helpful and explained all about the shrubs, where to grow them in the garden and suggested other shrubs that would grown nicely with them. He spent a lot of time with us and was so helpful. We will go back to him for advice when we need more plants. We have bought garden table and chairs, a water fountain and plants from Altons this year, I believe in supporting our local businesses. I love the garden centre, the staff are helpful and friendly in this very difficult times. I’m looking forward to visiting the Christmas display.

22 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Why is the cafe closed ?

The cafe was closed ! It's open at Summerhills, Riverside and Morleys. Why isn't it open at Altons ?

22 ottobre 2020
Non scritta su invito
Logo di Alton Garden Centre

Risposta di Alton Garden Centre

Hi there, Im sorry this has disappointed you. Due to how our kitchen is setup, we feel it would not be responsible for us to open at this time, as we cannot stick to the recommended social distancing measures. However we are looking into this to find a solution for early next year.

The Cafe has now been converted into more floor space for our Christmas Pantry, so somewhat food-related still!
Thanks for leaving the feedback, its always good to know how we can improve.

Valutata 3 stelle su 5

Coffee shopCame in for a coffee- no coffee shop

Came in for a coffee- no coffee shop. No notice to advise you had closed it for the duration. Poor show.

22 ottobre 2020
Non scritta su invito
Logo di Alton Garden Centre

Risposta di Alton Garden Centre

Hi Jacky,

Thank you for your feedback. We will make sure all signage is very clear and on our website there is a notice to say its closed. Thank you again for your feedback so we can improve.



Valutata 5 stelle su 5

Covers for Canilever Umbrella and…

Covers for Canilever Umbrella and 3-seater Garden Swing
Around 10 years ago I purchased a rattan patio set from Altons and it came with a huge canilever umbrella. Over these years the weather has taken its toll over the cover it came with and after trying to replace it from other sources and failing miserably, I went back to Altons and hey, they got me a much better quality one for just a few pounds more.
The same happened to my Garden Swing cover so I headed straight back to Altons after my previous experience they ordered me one at a great price.
The customer experience with them was so good, why on earth I originally tried to save a few pounds, went elsewhere and was so disappointed with the quality, I really don't know. Well, lesson learnt, everyone you come into contact with at Altons is so knowledgable and attentive, highly recommended.

22 ottobre 2020
Non scritta su invito
Valutata 3 stelle su 5

Not a real garden centre anymore

Too many types of merchandise it has expanded so much there were hardly any plants to buy, which was the reason I was there and other gardening areas had fewer choices too. Very disappointing and I haven’t been back since ( about six months ). Also in the spring lockdown I joined Altons e mail group and have had zero response.

22 ottobre 2020
Non scritta su invito
Logo di Alton Garden Centre

Risposta di Alton Garden Centre

Hi Peter,

Thank you for your feedback.
As a garden centre, we of course try to keep our core products, well , at our core!
Im sorry about the lack of plants however there was a national shortage 6 months ago and we were unfortunately let down my our suppliers for this. We have now changed this and made sure we are prepared for this if it was to happen again.

Thanks again for your feedback.

Valutata 5 stelle su 5

Highly recommend

During lockdown, Alton's staff went over and beyond to ensure customers received items for their gardens etc. Nothing was too much trouble and delivered promptly

22 ottobre 2020
Non scritta su invito
Valutata 4 stelle su 5

Valued customer

Great place top quality, shame restaurant was closed .we now use other garden centres that have restaurant facilities .
Checkout was not as friendly as other garden centres.

22 ottobre 2020
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più