Alton Garden Centre Recensioni 

398
•
TrustScore 1.5 su 5

1,7

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Valutata 1 stelle su 5

So disappointed with the new owners of Alton’s. We purchased some lights to use on our tree this year in December in the sale. The lights we purchased were £30 in the sale so we had great expectations... Leggi di più

Valutata 1 stelle su 5

The new owners have absolutely ruined this garden centre, the main entrance use to be the statement piece, especially at Christmas. Now it’s awful everything bunched together things are hidden, I won’... Leggi di più

Valutata 1 stelle su 5

I went there today has we had scene the newly refurbished restaurant and convinced family members it was worth a try. The quality of the food is so poor , when ordering was advised they were only doin... Leggi di più

Valutata 1 stelle su 5

Visited today, very disappointed in the whole centre and the new restaurant (which did look lovely) the poor girls in the restaurant were understaffed, we had to wait 45 mins for our breakfast!! b... Leggi di più

Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Informazioni fornite da varie fonti esterne

As the largest garden centre in essex, here at Altons we have everything for the essex gardener from garden sundries such as propogation equipment, seeds and tools through to stylish garden furniture and barbecues.


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

398 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,7

Tutte le recensioni

(398)

19 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

There seems to be so much more Customer…

There seems to be so much more Customer Service available and always someone immediately there to help you . Thankyou my Shopping Experience with Alton was a very good and very helpful Members of Staff .Also I would like to add The Christmas Decor this year was just like walking into a Grotto whoever was the designer I applaud you .

23 ottobre 2020
Non scritta su invito
Valutata 4 stelle su 5

A1 @ Altons We have visited Altons several times…

We have visited Altons several times over the past months and have been impressed with the quality of the goods and the helpful staff. Example of this was when we replaced our garden furniture, and the delivery man went the extra mile to help us get it into our garden through a narrow space. It wasn’t his job but he did it. Covid secure excellent place to go to.

23 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Always such a great place to visit

Always such a great place to visit. Lovely and clean and such a selection from clothes to flowers to seeds and now Christmas The selection of plants are great and any plants I’ve bought have always grown lovely

I feel very safe going to visit there in these times and even when they first opened after the outbreak of Covid their attention of cleanliness detail was perfect. Every trolley sprayed and cleaned and organisation of people

Brilliant work and thank you ever so much

23 ottobre 2020
Non scritta su invito
Valutata 4 stelle su 5

One of the best in Essex

Unfortunately have now moved away from the area but for 15 years Alton's was a regular weekend trek. Without question one of the best garden centres in Essex. However the only downside for me is the number of plants have decreased with a corresponding increase in home & garden products. Not to say I dont understand the reason why Altons did this.

23 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Came just before the new covid rules

Came just before the new covid rules. Met my friend and daughter and baby thought we could have a sit chat feed baby and shop But no. I am not brilliant at standing fir long either. Nowhere to rest at all even outside ! Decorations lovely but some people can not do it all in one go

23 ottobre 2020
Non scritta su invito
Logo di Alton Garden Centre

Risposta di Alton Garden Centre

Hi Rosemary,

Thank you for your feedback, we take this very seriously to improve our customers experience. We have updated our website to make sure people are aware that our restaurant is closed. And we will look into having areas to sit throughout the shop. Thanks again for your feedback.

Valutata 5 stelle su 5

Festive visit

Visited last week with our granddaughter to see your Christmas displays. She loved them all! Great place to visit & we will return very soon.

22 ottobre 2020
Non scritta su invito
Valutata 3 stelle su 5

Shame about their website

I can't fault the Garden Centre itself or the staff that I have met but their website throws up some random results. I also seem to remember being invited to join an emailed newsletter that came to nothing.

22 ottobre 2020
Non scritta su invito
Logo di Alton Garden Centre

Risposta di Alton Garden Centre

Hi Ken,

This is really great information for us to improve. We are now looking into improving the search functionality on the website to stop this happening. I'll also check you email is added to the mailing list. Thanks again for your feedback!

Valutata 4 stelle su 5

We have been customers at Alton for…

We have been customers at Alton for over 40 years and have always been treated exemplary ,the quality Of the plants and bushes is excellent , and the after sales service is first class .On the rare occasions that we have had a problem,it has always been resolved without a quibble

22 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Best it's ever been

Best it's ever been
Alton's Garden Centre has upped it's game again this year. The layout and variety of Christmas decorations is phenomenal. Took my children with me the other day and it became a big event that they are still talking about. They were spellbound by the decorations and worlds that were created. I prefer it this year from previous years as it just felt more spacious and less cluttered, even though there is still loads everywhere it is really well organised. Lots of tree decorating ideas. The staff are as always so friendly and helpful. Top service.

22 ottobre 2020
Non scritta su invito
Valutata 4 stelle su 5

The displays were disappointing

The displays were not up to the usual very high standard that we have come to expect, although the nativity scene was splendid, we understand that COVID may have impacted the displays or you felt it was time for a change. Although there were plenty of colour schemes in the decoration department to buy.

22 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Always have a good experience at…

Always have a good experience at altons, will forever and always be my go to gardening supply store, staff are always very helpful and give me the best information when i need it

22 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Top notch is garden centre is really good value…

This garden centre is really good value for money,all the plants and shrubs are in good condition,and if they haven't got it they'll order it in for you.The staff are friendly and helpful their knowledge of what they sell is outstanding,the bistro is always clean and tidy and the food is delicious and not overpriced unlike other venues,this is my no:1 place to go for all my gardening needs.

22 ottobre 2020
Non scritta su invito
Valutata 4 stelle su 5

Went there to get some pots

Went there to get some pots, had whatvi wanted, it felt nice walking round the place, they had all covid precautions in place & working well, well done Altons

22 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Garden Furniture

Visited today 22/10/20 and went to Garden Furniture, Steve who served us was most helpful, polite and friendly. We purchased a garden table and chairs and covers for them.We have always found Steve to be very knowledgable about all the range of products and he has guided us to what was required. Alton Garden Centre is by far the best garden centre in the county.

22 ottobre 2020
Non scritta su invito
Logo di Alton Garden Centre

Risposta di Alton Garden Centre

Thank you so much for your feedback! It really does go a long way! I will make sure Steve is aware of your kind words.

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