Allica Bank Recensioni 

Suddenly started charging a "low balance fee" for those who have an average balance of less than £10.000 in the account.

Opened an account when they had 4.2% interest and it’s gone down and down now paying 2.3%. They just use the interest and the card cashback to draw people in. Lucky enough I didn’t fall for the payment cards and went with Monzo who have been great.

I also took out a 500k loan with Allica and have been paying back lumps. It’s like trying to draw blood from a stone dealing with their customer service when I’m paying large overpayments!

Just poor service. I expect customer service to reply within 24 hours but honestly the replies are like 7-10 days apart.

Please Allica sort out your customer service afcustomer.services as it’s shocking!

Ben Homans was a pleasure to deal with from the get go. Nothing was every too much trouble and he was always on hand to answer any questions i had still to this day. All round great experience.

My experience with Allica Bank has been amazing. The level of personal service, fintech that works, and the rewards and interest paid on savings are game changers. I recommend them 100%.

Super quick response to my question, so far so good.

Had fantastic service off the back of an urgent loan, Rio Norris, Will Purcell and Andy Reeder all did a fantastic job getting the deal over the line

Opening a new business current and savings account with Allica could not have been easier.
Anna Chambers my on-boarder helped me every step of the way. As soon as the account was open, she rang to help me get on-line and set up the on-line app. I couldn't recommend Anna and a move to Allica enough.

So fast and easy to get the finance

Regrettably, my experience to date has been very disappointing. They will need to work hard to win my confidence.

Satpal was great from the outset, very easy to talk too and ready to answer any questions. Great asset of Alica bank ⭐️

I have Allica Bank staff who dealt with my application, very helpful, to the point and prompt. Obviously the formalities has to be followed, but I was kept informed of the process. Very happy and satisfied with the service I received and it was refreshing after 50 years of banking with main stream high street banks. I found their on line banking and App very easy to use.

Update. No one queried from Allica Bank as expected.

Their promotion is not accurate. They try to bring you in as a client promising quite high rates, when you actually open an account rates are much lower with a series of excuses like "oh that bank is not in our list, only if you spend this much money" which could have been explained before, but you cannot check those until you open the account.

In addition, you can actually get better savings rate from Allica on third party platforms like Insignis, which is quite troubling in terms of lack of transparency and ethical conduct.

We are moving our business out of the bank, and slowly closing the account.

Quick and painless swap from my previous bank with whom I'd been with for 25 years and was costing a fortune! It's so nice going back to how it started with a relationship manager and easy to use systems, fast, reliable and efficient, how it should be and no cost involved apart from to us in the form of interest and cash back, well done Allica, we highly recommend you and pass this information on.

This is how a business bank should be.

Allica has been a breath of fresh air compared to the usual business banking options. The people are helpful, easy to deal with and actually understand what businesses need. The systems are straightforward, efficient and make day-to-day banking much easier.

The fees, interest rates and cashback features are also a massive positive for our business and make a real difference compared to what we have been used to elsewhere.

Overall, a great experience so far and exactly the kind of business banking support companies need.

Great experience dealing with people that take the time to get to know our business and our specific needs. Follow up and support are great as well to ensure the switch process was smooth from end to end. The usability of all the banking tools is so much simpler than other banking giants that have multiple departments for different business banking requirements. A great choice!

Personal service, great to have a main contact whilst I went through the process of opening an account.

Opening our new account with Allica bank has been a very good experience for me. Louise has taken me through the process with great patience. The app is very user friendly and the interest gained is very welcome. There feels to be a very personal touch to the process and it’s been very refreshing to experience this having had virtually zero interaction from my main stream bank for a lot of years
Many thanks Louise for all your time and effort helping me through it

A very refreshing approach to banking. Far more personable than other banks.

Agata went above and beyond to understand my business needs.

As a business customer, my experience with Allica Bank has been genuinely excellent.
Having previously dealt with more traditional banking providers, the difference in service has been immediately noticeable. Allica feels far more personal, responsive and commercially minded. The process of switching my account and overdraft was handled with minimal effort, and the support I have received throughout has given me real confidence in the bank.
What has stood out most is the quality of the people. My Relationship Manager, Danielle Messam, has been friendly, professional, knowledgeable and proactive from the outset. She has taken the time to understand my business properly, communicated clearly, and helped move matters forward efficiently. That level of direct, practical support is incredibly valuable for an SME, particularly when timely decisions and cash flow can make a real difference.
I have also been impressed by the wider team, including the support received around growth funding, especially from Natasha Howe. The experience has felt joined-up, responsive and refreshingly straightforward.
Allica Bank has restored my faith in what business banking should feel like: personal, proactive, commercially aware and genuinely supportive. I have already started recommending Allica to others, and that is probably the strongest endorsement I can give.

Elle is wonderful and assisted where she was able in order to open our business accounts.
However the process can be tedious and slow.
Patience is required