Booking was easy, pick ups on time, coach (3rd party) and driver were excellent. Hotel rather dated but clean - good location and staff were the very best. Good altho limited selection of evening m... Leggi di più
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We were on the trip to Newquay 130YN Exceptional Value with three excursions included amazing. Fabulous holiday from beginning to end. The coach driver Tony Parnham looked after all passengers of al... Leggi di più
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Had a fantastic time at the Eliot celebrating my 50th birthday. Coach driver Trevor was brilliant. The room was lovely. Food great. Entertainment a bit dated. Staff very helpful. Hotel was welcoming.... Leggi di più
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Coach driver very friendly & approachable. Hotel definitely looking tired & bathroom definitely needs maintenance. Luggage labels NEVER arrived so had to make my own..was told to collect at Skelton L... Leggi di più
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4,6
Eccellente
5K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Comfortable coaches
Comfortable coaches, lovely driver, friendly hotel, with a varied menu. The excursions were well planned.
And the weather was very kind, that may not have been down to Alfa, but it helped.
7 settembre 2026
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Risposta di Alfaholidays
Hi Julie, thank you for taking the time to leave us a review. We are pleased that you enjoyed the comfortable coach travel, friendly driver, welcoming hotel, varied menu and well-planned excursions. We are glad the weather was kind to you too! We appreciate your comments and hope to welcome you on another Alfa holiday soon.
That Dave the driver took us to…
That Dave the driver took us to different locations on the island the hotel was very good except for the manger and one of the person behind the bar that my son Nicholas needed i.d for a non alcohol drink he is 23. The manger telling us he would have lost his licence thinking my son was drinking alcohol but he wasn't. Josh the waiter had his hands full with a lot of tables but he was very good.
5 settembre 2026
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Risposta di Alfaholidays
Hi Lynne, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, the excursions around the island and the service from your coach driver and restaurant team. We are sorry that the interaction regarding identification for a non-alcoholic drink caused frustration and confusion. We appreciate your feedback and will pass your comments onto the hotel team for review.
Thank you for a fab time
Thank you for a fab time . Great hotel , lovely staff who catered for our every need.everything was perfect. We made lovely new friends and made happy holiday memories
5 settembre 2026
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Risposta di Alfaholidays
Hi Philip, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, attentive staff and excellent service throughout your stay. We are glad you made new friends and some happy holiday memories, and hope to welcome you on another Alfa holiday soon.
A very good holiday
A very good holiday. Good hotel. Good location. Friendly staff. Good food. Friendly driver. Overall a good time. Only issue, didn't know we had to travel to Tamworth first before Bridlington.
8 settembre 2026
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Risposta di Alfaholidays
Hi Richard, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, location, friendly staff, good food and service from your coach driver. We appreciate your comments regarding the unexpected journey via Tamworth and will pass your feedback onto the relevant team for future consideration. We are glad you had a very good holiday overall.
we stopped in your ROYAL HOTEL in…worst hotel ever
we stopped in your ROYAL HOTEL in SKEGNESS ,in august this year .dinners was served on cold plates. one night waited 40 minutes for our sweet.staff was rude .rooms not been cleaned,dirty sheets on bed .w
24 agosto 2026
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Risposta di Alfaholidays
Hi Janice, we are very sorry to hear that your holiday with us to Skegness wasn’t up to the high standard we expect. We would like to look into the issues you have raised. Please email your booking reference and experience to care@alfaholidays.co.uk and our team will be in touch.
We had a wonderful driver (Jim) who is…
We had a wonderful driver (Jim) who is an extremely skilled coach driver. He was also kind, calm and knowledgeable.
We were taken to Lovely places with beautiful scenery. THANK YOU
Our hotel was basic but great. The staff were friendly, professional and helpful, especially the younger members of staff. Our food was really good. THANKS AGAIN
11 settembre 2026
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Risposta di Alfaholidays
Hi Meesha, thank you for taking the time to leave us a review. We are pleased that you enjoyed the skilled and helpful service from your coach driver, beautiful excursions, friendly and professional hotel staff and good food. We appreciate your comments and are glad you had such an enjoyable holiday. We hope to welcome you on another Alfa holiday soon.
Driver Jim so calm
Driver Jim so calm, informative & helpful. Hotel all I hoped for especially the young staff. Llandrindod wells holiday to be recommended.Can't wait for next hols with Alfa.
11 settembre 2026
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Risposta di Alfaholidays
Hi Maggie, thank you for taking the time to leave us a review. We are pleased that you enjoyed the calm, informative and helpful service from your coach driver, the hotel and the friendly young staff. We really appreciate your recommendation and look forward to welcoming you on your next Alfa holiday.
Brilliant driver felt very safe…
Brilliant driver felt very safe throughout the entire holiday
Excellent staff at the hotel and wonderful food
7 settembre 2026
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Risposta di Alfaholidays
Hi Kay, thank you for taking the time to leave us a review. We are pleased that you felt safe throughout your holiday and enjoyed the excellent service from your coach driver, friendly hotel staff and wonderful food. We appreciate your comments and hope to welcome you on another Alfa holiday soon.
The driver was brilliant(simon),the…
The driver was brilliant(simon),the staff at the hotel was very good,our waiter (alex) was friendly,helpful,and efficient.Eastbourne is a nice place to go for short break,and the organized trips ,well worth going to.
5 settembre 2026
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Risposta di Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excellent service from your coach driver, friendly and helpful hotel staff, Eastbourne and the organised excursions. We appreciate your comments and hope to welcome you on another Alfa holiday soon.
Hotel excellent, journey horrendous
Hotel excellent. Staff good. However the journey to Eastbourne was horrendous. Feeder coach was sent to wrong pick up point in Wallingford and then came up to main road closure with signposted diversion down narrow country lane. After spending time on his phone he tookan alternastove route which made us very late at Reading. To crown this the tour coach had lady taken ill and we sat for over one hour waiting for an ambulance stuck on slip road off M4. Arrived Eastbourne after 5pm!!!
5 settembre 2026
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Risposta di Alfaholidays
Hi Victor, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excellent hotel and good service from the staff. We are sorry that the journey to Eastbourne was disrupted by the pick-up issue, road closure and medical emergency, resulting in such a late arrival. We appreciate your feedback and will pass your comments onto the relevant team for review.
Another great Alfa trip
Another great Alfa trip, this time to the Hotel Regina. The hotel is in a perfect spot but because I booked late, I was little disappointed that I couldn't get a harbour/seaview room. I had a cosy double at the back of the hotel, it was dated but clean & very quiet which was a bonus so I slept very well.
The meals were good & the dining room ran well with Harry our waiter working hard & looking after our table efficiently & with humour! 😊
The girls on the bar were very friendly & I loved the entertainment room which had been refurbished very well.
I thoroughly enjoyed the excursions to Plymouth & Exeter, just a shame we got a little wet in Teignmouth so didn't see it at its best!
Robert the driver was great (again) & I think I prefer the Lyle's coaches to the actual Alfa ones! 😉
I have knocked one star off for the dated room & you need to be aware of a member of the cleaning staff stood at the bottom of the stairs on his phone each morning - it is not professional & made me uncomfortable walking past. Also, on checking out, the manager didn't show much acknowledgement, just took my key & ticked me off the sheet. He wasn't busy & a "Did you enjoy your stay?" would have been polite.
I met some lovely people on this trip, as always on Alfa tours & I'm looking forward to my next trip with you in October 😁
26 agosto 2026
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Risposta di Alfaholidays
Hi Cath, thank you for taking the time to leave us such a detailed review. We are pleased that you enjoyed the Regina’s location, peaceful room, good meals, friendly bar team, refurbished entertainment room, enjoyable excursions and excellent service from your coach driver. We appreciate your comments regarding the dated room, the professionalism of a member of the housekeeping team and the lack of acknowledgement at check-out, and will pass your feedback onto the relevant teams. We are glad you had another enjoyable Alfa holiday overall and look forward to welcoming you on your next trip in October.
No complaints whatsoever
No complaints whatsoever. Hotel was spotless throughout. Food nicely cooked. Hotel in good position. However, Bournemouth is a little run down in places but overall a very enjoyable trip.
11 settembre 2026
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Risposta di Alfaholidays
Hi Sheila, thank you for taking the time to leave us a review. We are pleased that you enjoyed the spotless hotel, well-cooked food and convenient location. We appreciate your comments regarding Bournemouth and are glad you had a very enjoyable trip overall. We hope to welcome you on another Alfa holiday soon.
The holiday with Alfa was very good…
The holiday with Alfa was very good from start to finish. The coaches were comfortable, always on time and our driver was helpful throughout. The hotel was well situated, clean spacious rooms, friendly helpful staff and the food was good too. The entertainment was decent too. Our second day out was to a gardens but it was pouring with rain and some of the attractions were closed. The driver suggested we spend some time looking at the 2 exhibitions which were available then he took us to Norwich for the rest of the time. So, despite the rain, we had a great day.
5 settembre 2026
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Risposta di Alfaholidays
Hi Maria, thank you for taking the time to leave us a review. We are pleased that you enjoyed the comfortable coach travel, helpful driver, well-located hotel, clean and spacious room, friendly staff, good food and entertainment. We are also glad your driver was able to adapt the excursion plans due to the poor weather and ensure you still had an enjoyable day. We appreciate your comments and hope to welcome you on another Alfa holiday soon.
Great hotel
All the staff were friendly and helpful, the food was good, and our room was comfortable.
2 settembre 2026
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Risposta di Alfaholidays
Hi Anthony, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly and helpful staff, good food and comfortable room. We appreciate your comments and hope to welcome you back again soon.
Cromer holiday -I thoroughly enjoyed my recent holiday…
I thoroughly enjoyed my recent holiday to Cromer staying at the Hotel de Paris. The staff were very friendly and our waiter in the Restaurant was very efficient, well done Tom. My single room which I paid extra for to get a seaview was very clean and the Chambermaid always knocked to see if I was in and asked if I needed anything.
The excursions were very good but, could I suggest that the Norfolk Broads should be on the Thursday instead of the Friday as we didn`t get back till 5.20pm and dinner was at 6pm.
Oh I bought a Salad Bowl takeaway for my journey back to the North East. When I ordered it I was told that there would be disposable cutlery included. Imagine my shock when there was none in my Salad Bowl, so I had to eat Salad with my fingers! NOT VERY EASY!
30 agosto 2026
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Risposta di Alfaholidays
Hi Marie, thank you for taking the time to leave us such a detailed review. We are pleased that you enjoyed your stay at the Hotel de Paris, the friendly staff, efficient restaurant service, clean sea-view room and thoughtful housekeeping. We also appreciate your comments regarding the timing of the Norfolk Broads excursion and understand how the late return made the evening meal feel rushed. We are sorry too that the disposable cutlery was missing from your salad bowl, especially after you had been told it would be included. We will pass both points onto the relevant teams for future consideration.
Newquay 8 days…
Brilliant as ever won't go with any other coach firm our coach driver was fab Tony Parnham. This was our 3rd trip to newquay.Hotel fab great staff. Trips brilliant this time new places we never been to.
30 agosto 2026
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Risposta di Alfaholidays
Hi Denise, thank you for taking the time to leave us a review. We are pleased that you enjoyed another visit to Newquay, the excellent service from your coach driver, great hotel and staff, and the opportunity to visit some new places on the excursions. We really appreciate your continued support and hope to welcome you on your fourth Alfa holiday to Newquay soon.
The whole holiday except for the …
The whole holiday except for the broken lift to the dining room.
2 settembre 2026
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Risposta di Alfaholidays
Hi Elizabeth, thank you for taking the time to leave us a review. We are pleased that you enjoyed the holiday overall. We are sorry that the broken lift to the dining room caused inconvenience and appreciate you bringing this to our attention. We will pass your feedback onto the hotel team for review.
Be aware of seating plan
Booking was easy, pick ups on time, coach (3rd party) and driver were excellent. Hotel rather dated but clean - good location and staff were the very best. Good altho limited selection of evening meals but everything was hot, tasty and adequate. Breakfast menu was awesome. Excursions were well chosen and interesting.
Beware if booking specific seats on coach - 3rd party operator coaches do not necessarily have the same seating plan as the Alfa coaches. We like the seats behind the toilet/stairwell and our seat numbers did not correspond. Luckily everything ended well but not necessarily the case
2 settembre 2026
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Risposta di Alfaholidays
Hi Muriel, thank you for taking the time to leave us a review. We are pleased that you found the booking process easy, pick-ups punctual, coach and driver excellent, and the hotel clean with a great location and outstanding staff. We also appreciate your comments regarding the dated décor, limited evening meal choice and excellent breakfast, as well as the well-chosen excursions.
Thank you too for highlighting the difference in seating plans when third-party coaches are used. We understand how important specific seat locations can be and will pass this feedback onto the relevant team for future consideration.
Friendly and helpful staff
Friendly and helpful staff, I enjoyed all the meals I chose, comfortable and clean room and the day trips on the coach were excellent. All round, it was a great holiday.
30 agosto 2026
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Risposta di Alfaholidays
Hi James, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly and helpful staff, tasty meals, clean and comfortable room and excellent coach excursions. We are glad you had a great holiday overall and hope to welcome you on another Alfa holiday soon.
lovely hotel
lovely hotel, staff fantastic and respectful, and to me personally means so much. Location wise, a mile from Melrose could be a bind for some people.
2 settembre 2026
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Risposta di Alfaholidays
Hi Frances, thank you for taking the time to leave us a review. We are pleased that you enjoyed the lovely hotel and the fantastic, respectful service from the staff, particularly as this made such a difference to your stay. We appreciate your helpful comments regarding the distance from Melrose and how this may affect some guests. We hope to welcome you back again soon.
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