Booking was easy, pick ups on time, coach (3rd party) and driver were excellent. Hotel rather dated but clean - good location and staff were the very best. Good altho limited selection of evening m... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We were on the trip to Newquay 130YN Exceptional Value with three excursions included amazing. Fabulous holiday from beginning to end. The coach driver Tony Parnham looked after all passengers of al... Leggi di più
L'azienda ha risposto
Had a fantastic time at the Eliot celebrating my 50th birthday. Coach driver Trevor was brilliant. The room was lovely. Food great. Entertainment a bit dated. Staff very helpful. Hotel was welcoming.... Leggi di più
L'azienda ha risposto
Coach driver very friendly & approachable. Hotel definitely looking tired & bathroom definitely needs maintenance. Luggage labels NEVER arrived so had to make my own..was told to collect at Skelton L... Leggi di più
L'azienda ha risposto
4,6
Eccellente
5K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Had an excellent holiday to Isle of…
Had an excellent holiday to Isle of Man. Driver Pete was good and helpful. Hydro hotel was OK. Staff were really attentive and food was good. Only thing we missed was a proper evening venue with music and dance floor. Picos in the basement was very basic and damp. Needs updating.
6 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Irene, thank you for taking the time to leave us a review. We are pleased that you enjoyed your Isle of Man holiday, the helpful service from your coach driver, attentive hotel staff and good food. We appreciate your comments regarding the evening entertainment area and the condition of Picos, and will pass your feedback onto the team for future consideration.
The hotel staff were very friendly and…
The hotel staff were very friendly and efficient, the driver likewise. i enjoyed the excursions, despite the less than clement weather. The location was attractive and convenient.
5 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Elizabeth, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly and efficient hotel staff, helpful coach driver, enjoyable excursions and attractive and convenient location. We are glad you had a good holiday despite the weather and hope to welcome you on another Alfa holiday soon.
Excellent hotel with good staff
Excellent hotel with good staff. Food very good. Only issue was the reurn journey. Left LLandudno 45 minutes late as the driver (not Alfa) did not know about loading suitcases. Bad problems at Skelton, totally unorganized. You need a notice board for the bus return. Plus, the bus driver had no idea about driving to Hull and Beverley, he had not been there before.
6 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Robert, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly and efficient hotel staff, excellent service from your coach driver, enjoyable excursions and convenient location. We are glad you had a good holiday despite the weather and hope to welcome you on another Alfa holiday soon.
journey to the resort was good.hotel…
journey to the resort was good.hotel was very good.staff couldn`t do enough for you.food was excellent.
6 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Paul, thank you for taking the time to leave us a review. We are pleased that you enjoyed the journey, hotel, excellent food and helpful service from the staff. We appreciate your comments and hope to welcome you on another Alfa holiday soon.
Great holiday at fabulous hotel
Great holiday at fabulous hotel. Staff were amazing. Trips were good just perhaps small places bit should be shortened stay.
Looking forward to next one
5 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Barry, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, amazing staff and excursions. We appreciate your comments regarding spending less time in some of the smaller destinations and will pass your feedback onto the relevant team for future consideration. We look forward to welcoming you on another Alfa holiday soon.
Great Holiday
Great holiday,helpful pleasant staff good menu and clean room.Entertainment was good at night,pleasant driver.Only little blip wi-fi not great,other than that see you somewhere soon Terry & Jean Doncaster Thank You.
6 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Terry, thank you for taking the time to leave us a review. We are pleased that you enjoyed the helpful staff, good menu, clean room, evening entertainment and friendly service from your coach driver. We appreciate your comments regarding the Wi-Fi and will pass your feedback onto the team. We look forward to welcoming you on another Alfa holiday soon.
Lovely holiday based in Llandudno
Lovely holiday based in Llandudno. 3 steam trains included in price. Hotel on sea front. Quite a walk into town for those with mobility to consider. Bus stop at
Back of hotel to local towns.
Food menu choice wide and served by friendly staff.
5 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Diane, thank you for taking the time to leave us a review. We are pleased that you enjoyed your holiday in Llandudno, the included steam train journeys, seafront location, wide choice of food and friendly staff. We appreciate your helpful comments regarding the distance into town for guests with mobility concerns and the convenient local bus links. We hope to welcome you on another Alfa holiday soon.
Lovely hotel but poor service
Great trips with a friendly and helpful driver. Lovely hotel fabulous room kept really clean. Only problem was service at meal times. Wait staff were disorganised and waiting for food so very slow service. One waiter Ryan was really good and kept apologising for delays in getting food out. He was really busy and getting a lot of complaints but kept smiling was really polite and friendly despite the pressure on him. Hotel is in a great location with a stunning walk into Melrose, which is full of lovely coffee and gift shops and a great museum. On the whole really enjoyed the holiday. Thank you
6 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Jayne, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excursions, friendly and helpful driver, clean and comfortable room and the hotel’s great location near Melrose. We are sorry that the meal service was slow and disorganised, and appreciate your kind comments about the restaurant team member who remained polite and helpful despite the pressure. We will pass your feedback onto the team and are glad you enjoyed the holiday overall.
First Class Service
Unfortunately, I sustained an injury on our first night there and was unable to stay for the full 7 days. All staff at the hotel were fantastic in helping me. Craig our driver was compassionate to the point of dropping me off at the local hospital. Contacted Alpha and spoke with a lady called Louise who organised a taxi to take me and my husband home all the way to Yorkshire from Tenby. Our journey home was a pleasant one with our driver who was concerned for my welfare. We had 2 stops on the way home. At no point did I feel rushed. First class service.
6 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Julie, thank you for taking the time to leave us a review. We are sorry that your holiday was cut short due to your injury, but very pleased that the hotel team, your coach driver and our customer service team were able to support you throughout. We are especially glad that your journey home was arranged smoothly and that you felt well cared for along the way. We really appreciate your kind comments and wish you all the best with your recovery.
Imperial Hotel. Ilfracombe
Holiday was great from start to finish. Love how our cases are placed on the feeder coach & we see them no more until they are placed outside our hotel room and the same on the return journey. Lovely relaxing coach travel and our driver Jed was great. Good choice of meals & Gluten Free choices were excellent for one of our party. Variation of our tours were good too. Lovely room & lovely staff throughout the hotel. Entertainment was good too. Enjoyed the nightly bingo.
6 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Sylvia, thank you for taking the time to leave us a review. We are pleased that you enjoyed the convenient luggage service, relaxing coach travel, helpful driver, good choice of meals and gluten-free options, varied excursions, comfortable room, friendly hotel staff and evening entertainment. We are glad you had a great holiday from start to finish and hope to welcome you on another Alfa holiday soon.
Excellent holiday to Torquay
Excellent holiday to Torquay. Hotel was great and staff wonderfully friendly.
6 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Maria, thank you for taking the time to leave us a review. We are pleased that you had an excellent holiday in Torquay and enjoyed the hotel and friendly staff. We appreciate your comments and hope to welcome you on another Alfa holiday soon.
IOM 7 Days
Hotel was well run and all staff were friendly and helpful. Get to see most places on the island although there is little more than time to get a coffee or bite to eat in most stops. Ferry timings make for two full days of travelling which is unfortunate but beyond Alfa's control.
6 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Chris, thank you for taking the time to leave us a review. We are pleased that you enjoyed the well-run hotel, friendly and helpful staff and opportunity to see much of the island. We appreciate your comments regarding the limited time at some stops and the lengthy travel days due to ferry timings. We hope to welcome you on another Alfa holiday soon.
Both hotel and driver staff friendly…
Both hotel and driver staff friendly and efficient.
6 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi David, thank you for taking the time to leave us a review. We are pleased that you found both the hotel team and your coach driver friendly and efficient. We appreciate your comments and hope to welcome you on another Alfa holiday soon.
4 night self drive break, George IV, Criccieth, September 2026
Very enjoyable 4 night self drive break at the George IV in Criccieth.
Hotel very conveniently located on High Street, with easy access to parking and to the railway station.
Staff very welcoming and obliging.
Beautiful part of Wales to explore.
9 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed your self-drive break at the George IV, the convenient location, easy parking and railway access, and the welcoming and helpful staff. We are glad you had an enjoyable stay exploring such a beautiful part of Wales and hope to welcome you back again soon.
Michelle the driver was excellent and…
Michelle the driver was excellent and entertaining. Hotel dining staff could have been more friendly and efficient.
13 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Peter, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excellent and entertaining service from your coach driver. We are sorry that the restaurant service did not meet expectations and appreciate your comments regarding the friendliness and efficiency of the dining team. We will pass your feedback onto the hotel for future consideration.
Michelle our driver was excellent and…
Michelle our driver was excellent and made our experience even better on our trip to Blackpool and Andre Rui 👍👏
12 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi John, thank you for taking the time to leave us a review. We are pleased that you enjoyed your trip to Blackpool and the André Rieu concert, and that your coach driver helped make the experience even better. We appreciate your comments and hope to welcome you on another Alfa holiday soon.
Driver and hotel staff friendly and…
Driver and hotel staff friendly and helpful
2 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Frank, thank you for taking the time to leave us a review. We are pleased that you found your coach driver and hotel staff friendly and helpful. We appreciate your comments and hope to welcome you on another Alfa holiday soon.
Debbie coach driver was excellent and…
Debbie coach driver was excellent and looked after us very well hotel and room excellent looked after very well nothing to much trouble and very clean Entertainment very good
30 agosto 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Pearl, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excellent service from your coach driver, clean and comfortable hotel, helpful staff and very good entertainment. We appreciate your comments and hope to welcome you on another Alfa holiday soon.
Derbyshire and Chatsworth house
Coach pick up was half hour late but you can't help traffic and roadworks.
Don't think drivers should put music on the coach, it's very loud, no adjustments available per seat and not everyone likes the music chosen in fact it is extremely irritating. Coach was a Aldermaston coach, well equipped but extremely cramped.
Got to Reading interchange and change over was done smoothly despite 3 coaches being held up in traffic.
Hotel was lovely, very clean and comfortable,rooms had everything you needed, lots of lifts, staff polite and helpful...just a shame it was opposite a multi story car park with views out onto graffiti city, would have been nice to look out over the Derbyshire country side. Food was quite nice with plenty of choice.
Driver was not very well informed about the places we visited but was a hired driver rather than Alfa staff, he was accommodating, polite and very witty though! He was a very safe and steady driver.
The places we visited were varied and interesting, had plenty of time at Chatsworth House and the villages we went to. Had a trip out every day, no "days at leisure" which I personally don't like! The cost of the holiday was very good value considering what was included.
Altogether we enjoyed the holiday very much and have already booked our next adventure!!!
7 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Pauline, thank you for taking the time to leave us such a detailed review. We are pleased that you enjoyed the clean and comfortable hotel, helpful staff, varied food, interesting excursions, safe and friendly service from your coach driver and excellent value for money. We appreciate your comments regarding the coach comfort and music, hotel outlook and the information provided during excursions, and will pass your feedback onto the relevant teams. We are glad you enjoyed the holiday overall and look forward to welcoming you on your next Alfa adventure.
Overall everything was good & excellent…
Overall everything was good & excellent value for money. Wonderful staff from drivers to hotel team & a streamlined service throughout. E.G. Hotel staff had room keys ready on our arrival so no queuing at reception! Little gestures like this set Alfa apart from other coach holiday companies. Thank you
7 settembre 2026
Non scritta su invito
Risposta di Alfaholidays
Hi Susan, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excellent value, friendly staff and smooth service throughout your holiday. We really appreciate your comments about the thoughtful touches that made your experience easier, such as having room keys ready on arrival. We hope to welcome you on another Alfa holiday soon.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.